Customer Ratings & Reviews
- Model:
- SXW-00001
- SKU:
- 11551266
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Trash product will no longer hold charge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 9 months of casual use the battery no longer will hold a charge. Microsoft warranty is only 90 days for accessories. Overall this is a trash product and I would purchase a different set of rechargeable batteries.
No, I would not recommend this to a friendEh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't rely charge my control. You're better off buying an after market charger.
No, I would not recommend this to a friendBattery never charged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this item I tried to multiple controller to charge fully but it was never fully charged. Once I started playing after connecting for 3hrs, it shows battery low. I don't recommend buying this if you can't even use the battery properly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue using your new rechargeable battery pack. Our team at Xbox Support may be able to help. We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/setup-troubleshoot-play-and-charge-kit
Hope that helps,
Chuck
Xbox Customer Care
Avoid
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 3 months before the battery stopped charging
No, I would not recommend this to a friendBest Buy wont let me buy this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy took my money, waited several days, cancelled my order, and refunded me. Never shipped the item despite having it in stock and me paying for it...
No, I would not recommend this to a friendNot a good buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died after 2 months had to use Microsoft warranty to get new one
No, I would not recommend this to a friendBuy a drop in charger instead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total junk.. The battery totally in a couple months and couldn’t hold a charge
No, I would not recommend this to a friendWouldn’t hold a charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it worked it would’ve been great however it wouldn’t hold a charge we plugged it in for the recommended time but it only held the charge for a few minutes
No, I would not recommend this to a friendBought two and both lasted about a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd pair that I’ve bought and they only lasted about a month. Im not mad or anything just disappointment from a big company like Microsoft. I might just buy rechargeable a from a third party at this point :(
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ricardo,
We're sorry that there's an issue with your Xbox Rechargeable Battery. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
I got a lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one I got wouldn’t hold a full charge. Would only get to about 50% and now it doesn’t hold any charge at all, only about a month old. Pretty sure I just got unlucky but…
No, I would not recommend this to a friendDOES NOT WORK WITH SERIES X/S controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery pack itself is loose in the controller and turns off with any sort of movement
No, I would not recommend this to a frienddon't buy it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is better to continue using conventional batteries, this battery worked poorly for me, I do not recommend it in any way.
No, I would not recommend this to a friendBuyer Beware; Open boxed item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open boxed item. It didn't come with a battery pack. Only a charger cable. Ironic, since it's been labeled as verified as functional
No, I would not recommend this to a friendBattery won’t charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purhased this with the Starfield controller. Won’t charge/hold a charge. Have tried on the contoller that came with my XSX ans same issue.
No, I would not recommend this to a friendAbysmal Battery Life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am lucky to get maybe 2-3 hours out of my series X controller. I end up needed to just leave it plugged in while playing. Still beats swapping AA batteries all the time. But no where near the advertised 25 hours of play time. Abysmal.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kyle,
We're sorry that there's an issue with your Xbox Rechargeable Battery. We recommend contacting Xbox Support for assistance under its manufacturer warranty here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
DO NOT BUY, BUY AN EXTERNAL BATTERY CHARGER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, these will stop working if the USB-C port on your controller is damaged from overuse. For your own sanity, buy an external battery charger or you’ll regret it later.
No, I would not recommend this to a friendLasted longer than my last relationship.(Not long)
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it would be reliable since it’s from Microsoft, but it died in less than 6 months. Use AA batteries. You’re welcome
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn’t charge at all so I got to leave it connected with the charging wire
No, I would not recommend this to a friendBattery stopped charging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first the battery worked out great, but now it won’t even charge I have to keep the charger connected for my controller to work.
No, I would not recommend this to a friendDidn’t charge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a dud. Didn’t charge at all. I also can’t return it now since it’s past the return window. So basically. I’m screwed.
No, I would not recommend this to a friend