Customer Ratings & Reviews
- Model:
- SXW-00001
- SKU:
- 11551266
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work- there was a short in the cord. Very disappointing. Product may have been returned and resold without fixing product. Would not recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there is an issue with your Xbox Rechargeable Battery. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Did not charge my Xbox Series X Controller, Return
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work properly with Xbox Series X controller, had to return a week later after I became increasingly frustrated that it didn’t charge.
No, I would not recommend this to a friendBattery does not hold charge after a few months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery will not hold a charge after 6 months of use. Microsoft will not warranty it as they state it only has a 90 day warranty
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things dont hold a charge, I’ve tried 3 of them
No, I would not recommend this to a friendNever worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked and Best Buy wouldnt give me a refund or replacement.
No, I would not recommend this to a friendThere ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when they work things are fine, when they lose charge they suck
No, I would not recommend this to a friendShipping Epic Fail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible shipping. Was slated for 3 day delivery. Item took 2.5 weeks to ship to me. Awesome item, just terrible shipping by Best Buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that your shipping experience didn't meet expectations. Thanks for sharing your feedback. We're glad that your new Xbox rechargeable battery fits your needs and we hope you have fun using it to play games.
Happy gaming,
Chuck
Xbox Customer Care
Not worth
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be better to buy rechargeable AA batteries instead. The capacity of a single AA battery is more than this thing.
No, I would not recommend this to a friendNot Working!!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working after 5 months…Dejo de funcionar después de 5 meses
No, I would not recommend this to a friendFirst one was DOA
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one was bad second one lasted about 4 months . The 360 one I used lasted like two years …. Xbox Quality has gone down
No, I would not recommend this to a friendDoesnt last
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last a year. Dead within 7 months and i game on the weekend only
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't charge anymore. Had it 3 months before this happened.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Christa,
We're sorry that there's an issue with your Xbox Rechargeable Battery. Our team at Xbox Support may be able to help. We recommend troubleshooting the issue with them here: https://support.xbox.com/en-US/help/hardware-network/accessories/setup-troubleshoot-play-and-charge-kit
Hope that helps,
Chuck
Xbox Customer Care
bought an old dead battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery just doesn't work.. most like just a dead battery
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery wouldn't charge. Could just be a one-off issue but I decided to go with another brand instead of replacing
No, I would not recommend this to a friendNeeds a charging base/controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a battery and a cable. It must be in the controller or a compatible charger. If you want Xbox stamped battery, this is it.
No, I would not recommend this to a friendCan't hold a charge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge wont last an hour. Worked fine for a month or two, but now it dies right away.
No, I would not recommend this to a friendRechargeable batter pack is not rechargeable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rechargeable battery pack does not hold a charge. Seems like a common issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your new Xbox Rechargeable Battery. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Do not purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. This product can not hold a charge whatsoever. Defective product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Sebastian,
We're sorry there's an issue with your Xbox Rechargeable Battery. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a little while and already wont hold a charge.
No, I would not recommend this to a friendterrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not hold a charge, keeps disconnecting from my console even when plugged in
No, I would not recommend this to a friend