Customer Ratings & Reviews
- Model:
- SXW-00001
- SKU:
- 11551266
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Does not hold up
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 8 months before it completely stopped holding a charge. Not a quality item.
No, I would not recommend this to a frienddon't buy this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery will not charge, failed from day 1 and Best Buy will not take it back, don't buy this product
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue with your Xbox Rechargeable Battery. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://support.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
They don't want you to buy these lol
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work so I had to return it for a non-Microsoft version. Crazy, right?
No, I would not recommend this to a friendWorked for only 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't hold a charge only after 2 months of use.
No, I would not recommend this to a friendDon't buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These stopped working after just one use. I returned them for Energizer charger and batteries.
No, I would not recommend this to a friendOk but not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was dead on arrival. Would not recharge after the battery depleted the first time.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue with your new Xbox rechargeable battery. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance under its limited manufacturer warranty: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working yesterday and now I have to attempt to return it
No, I would not recommend this to a friendNot good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first but a couple months later, does not charge. Would not recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rafa,
We're sorry there's an issue with your Xbox Rechargeable Battery. This product comes with a 90-day limited manufacturer warranty. If it's still within the warranty period, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't hold a charge long. Terrible investment for me!
No, I would not recommend this to a friendThe battery will not charge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery will not charge, only works if I have the controller plugged into my system.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if your new Xbox rechargeable battery doesn't meet expectations. It is designed to be recharged while inserted into a Xbox wireless controller, allowing players to continue to play games as the battery charges. If your battery is not charging, we recommend exchanging it for a new one through Best Buy if it's still within the return period. If that's not possible, please contact Xbox Support for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop charging after a few charges . In the process of getting a replacement
No, I would not recommend this to a friendNot worth the trouble and money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in December and it already is not working. Waste of money.
No, I would not recommend this to a friendHorrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t hold a charge after less than a month. Wouldn’t recommend!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're sorry there's an issue with your new rechargeable battery. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Defective Battery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery stopped charging one month after the warranty expired.
No, I would not recommend this to a friendxbox controller rechargeable battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in april. 3 months abd no longer charging
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry there's an issue with your Xbox Rechargeable Battery. It comes with a 90-day limited manufacturer warranty from Microsoft. If you haven't done so already, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
not worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped charging after 3 days. and one charge. total waste of money
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Bjorn,
We're sorry there's an issue with your new rechargeable battery pack. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Mislabeled, possible return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wire was not a usb-c and did not fit in the new controller.
No, I would not recommend this to a friendDefective charge and play for Xbox series x
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective the battery will not hold a charge at all.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox rechargeable battery. Our team at Xbox Support may be able to help. Please contact them for assistance here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep the charge have to leave it on the usb cable
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with this rechargeable battery. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please contact Xbox Support for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life, Charging speed
Almost Perfect!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These batteries are the best that you can get. I had the PowerA Charging Stand at one point for my Series X and, while it was nice, it never did manage to charge the batteries inside to a full charge. These always charge completely every time. I love these batteries. I don’t love how the cord no longer has a little light on it to show when it’s done charging. That was an absolute design flaw on Microsoft’s end. Hence, four stars instead of five. Almost perfect, but not quite. It’s impossible to tell when the controller is finished charging with the XBox turned off.
I would recommend this to a friend