Customer Ratings & Reviews
- Model:
- SXW-00001
- |
- SKU:
- 11551266
Customer reviews
Rating 4.6 out of 5 stars with 2688 reviews
(2,688 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 1 out of 5 stars
DEFECTIVE BATTERY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a couple of weeks the battery worked for me but after it stopped charging it does not charge more than 15% of battery I used the xbox series controller for my PC. and when I had the xbox one this had never happened to me and I did the same thing when I had the xbox one and this never happened to me and now with the new xbox battery this happens very badly.
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID AT ALL COSTS! Absolutely horrible product, it works for a bit then randomly disconnects from time to time, just stick to batteries or connect your controller. Do not buy this
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Quit working after a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit charging after 1 week and we threw the packaging away so probably can't return
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't expect it to last or get support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery pack didn't last 6 months. Unable to get support from MS for it because you have to have a console to get support for an accessory, even if you're just using it with a PC and don't own an XBOX console. What kind of useless "support" is this?!
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
It sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please don’t waste your money, it stopped working after less than a 2 months
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Two months of gameplay battery doesn’t work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete trash don’t waste your money will die after two months
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
These batteries are trash.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these with my Series X and neither one will stay charged.
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a whole month before it stopped charging. Not worth it.
This review is from Microsoft - Rechargeable Battery + USB-C Cable for Xbox Series X and Xbox Series S - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Rob,
We're sorry that there's an issue with this Xbox rechargeable battery. Please contact Xbox Support for assistance under its 90-day limited manufacturer warranty here: https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Hope that helps,
Chuck
Xbox Customer Care




