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Customer Ratings & Reviews

$106.49
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The comparable value is $132.99

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 16,952 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works better than i thought would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite among the “pro” controllers. Love the sturdy, heavy feel of the controller. Customization options are better then every other controller. Recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Ok, but not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticky buttons, and stick drift 30 days in of owning this product, otherwise very durable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Decent price for this type of controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! For years I always rocked a normal Xbox controller but upgrading to an elite was one of the best decisions! Great Grip and Battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series 2 Core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as advertised and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is well built and has an amazing design to it.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Mid grade quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid grade but at least it's first party. Sad that this is the best they can do. No screenshot button, terrible build quality or consistency, in had to buy 3 before I got one with both working bumpers and A button. Premium feel but way too heavy, plus too small for my man hands. Overall i wish it were better but I will use it, especially for the under side paddles. At this point I can't game without them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite Until Broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller feels like quality the first time you hold the controller. The grips are comfortable, the interchangeable sticks and D-Pad make you feel that the controller is designed for anyone. The paddles add even more customization than the average gamer knew they needed. With features like this how could this controller be rated any less than a 5 you may wonder. Well lets just say that the experience is "Elite" until the controller falls apart, literally. The Series 2 was my second go at the Elite controllers from Microsoft and at first I fell in love again and forgot how my original elite controller broke. However after nearly a year of using the controller my left stick's button (LS) was no longer operational. I made due by making my paddles the LS and RS buttons and have grown accustom to utilizing those. Then the second fault occurred, my left bumper no longer registered. Now I could've just thrown in another set of paddles to get me by, but the paddles aren't meant to replace broken components. So at the end of the day, the controller truly is a fantastic experience and changes the way I viewed controllers. However I am 0/2 with working Elite controllers, I had insurance on the controller via GeekSquad so I did swap it out for a new one. Just buyer beware on the fragile nature of the controller. Highly Recommend Geek Squad insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving the series 2 controller. It fits nicely in my hands. Very easy to use. Battery life is great. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best upgrade from the original Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the original Elite controller this one is by far an amazing upgrade. Having the ability to adjust the tension on the thumbsticks is great for dialing in the accuracy for FPS games, the extra middle trigger stop is awesome if you're not wanting to go all the way to the short stop for other games as well, and the adjusted paddles on the back are much better without having to worry about accidentally hitting them while playing. The built in rechargeable battery is a step above the play and charge kit battery. I have definitely noticed a significant increase in play time before needing to charge it. If you're on the fence whether to keep your original Elite over this one then you're missing out. The Elite 2 is definitely worth the money for the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its updated customization features and built-in rechargeable battery. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Feels good, but Bad Quality control and not worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller felt good when sitting on the hands. The dome joystick and the adjustable tension makes it really comfortable to play games. But there are still some issues on the controller I received. I can hear something when I shake it; the dead zones of the joysticks are even larger than my regular one s controller; the top part along with the bumpers is a bit loose. I don't think paying almost $200 for a possible defective controller is a wise choice. Also, as a PC gamer, I don't feel the upgrade worth that much of penny that is 3-5 times more than a regular one s controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability and material of the controller. It has a really good battery life as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup get it! No complaints over here love the sticks configurations great for competitive gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I’ve owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for about a month now and love it. I have a small collection of special edition controllers id switch between but now they’re purely for display. This Elite Series 2 feels super premium and is a solid controller. I play with only the bottom 2 paddles attached and map them for reload and weapon swapping in FPS games and hand brake or shifting in racing games. Trigger stops are awesome and i love the different D-pad and stick options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it for high use and using the gsp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last about a year or so, very good controller though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent controller, if feels great in the hand and the battery life is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller my son uses now. He loves it and brags to his friends all the time. (I personally don’t know anything about it as I do not play)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an elite what do you expect 10/10 controller all around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and well worth the upgrade. Totally can tell the difference in controllers and gameplay.

    I would recommend this to a friend