Customer Ratings & Reviews

Nice weight, solid control and excellent adaptability

They dont last. A button and back paddles only work intermittently after only 50 hours of use.

It’s a pretty solid controller the grips and the design are amazing and I love the fact that I can change my DPad and my left and right stick and adjust them to my liking. And I’ve had it for about almost 4 weeks now.

Very satisfied with my Best Buy purchase!!! Would buy again

Bought for my son for Christmas he absolutely loves it

Got this remote for my 10-year-old son. He loves it.

My grandson really loves this controller. It's great!

I have only been able to use the controller a few times but so far has been excellent. The almost unlimited configurations for different games/player styles makes it very versatile. The button mapping is very easy and informative. I would/have recommended to other X Box players.

If you had the First Version, Definitely get this One!!

Awesome, great upgrade from the first elite Controller

I enjoy using it, back paddles are addressable on Steam for extra buttons, very useful.

buttons might not work and you will prolly have to blow in to them for it to work

needs a firmware upgrade with USB cable to work on xbox cloud, you will need a PC or MAC to do this You will be able to blue tooth pair wiith TV but the Xbox app., will not work....Firmware upgrade can not be performed via blue tooth.

This was a gift for my boyfriend who loves Xbox. It lasted for 3 years and we have to get a new one now. It’s also coz he’s been using it a lot, so it still held up well

Great product. A little expensive. Works as it should.

Quality controller. Feels great and responds well.

My son loves this. Great price and works flawlessly.

I'll start by saying this is a good controller and the battery is incredible. I've used for probably 100-120 hours total and have minimal damage from dropping it once when I first got it and that's all. However the Right Bumper decides to only work about 1/3rd of the time, conveniently this started 2 days after the warranty expired.

Controller isn't bad... loved the battery bank and charger, just didnt like the feel of the buttons.

Either my luck is bad, or the quality control of these controls are just plain awful. First purchased the controller at Best Buy Online, shipped to home (in record time), and as soon as I started using it, buttons would not register and would stick when pressing. Back to Best Buy for a refund because well...the stock just doesn't exist! Fast forward, Microsoft Store Online had the controller for sale. Hoped for better luck directly through them. WRONG! Same issue, buttons not registering, and sticking. Tried to go through Microsoft for an exchange but... Microsoft doesn't do exchanges, no instead they expect you to send the controller to them, they "repair" it an send it back to you, 10 to 15 days! A brand new, not even a day old controller has to be sent back for additional repairs. Do they perform RMA's and send a replacement while you send yours back...no they don't. If it was say 3 months of use I can justify that, but not straight out of the packaging and it's defective. The person running that whole show should be fired for backing up such ignorant policies. Be warned, this controller has seen many issues since launch, Microsoft chooses to ignore it, their customer support is by far the worst in the world (put on hold 4 times then hung up, wrong case numbers given, no e-mail correspondence). The only saving grace is Best Buy's exceptional return policy.