Customer Ratings & Reviews
- Model:
- RFZ-00013
- |
- SKU:
- 10216418
Customer reviews
Rating 4.4 out of 5 stars with 16961 reviews
(16,961 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely was a wait to get this controller but it’s so comfortable and amazing to the feel. You can adjust the thumb sticks with a tool and it feels like the original controller or 360. Think it’s also cool it’s rechargeable already included and the case is super nice.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's awesome to hear that you're enjoying the comfortable feel, customization features, and internal rechargeable battery of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of online matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Quality buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the investment. For what comes out to the price of about 2 other controllers, it's a solid purchase.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Blue
I would recommend this to a friend- Cons mentioned:Bumpers
Rated 3 out of 5 stars
I like it but it doesn’t work well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top bumpers stopped working with the first month. 3 months in, they work every now and then. I’ve had issues in The middle of a game with them and it has been frustrating.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Love this remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for gamers. I love that you can customize the controller button layout. The ability to swap out the thum sticks for the classic 360 style.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I enjoy the advantage of quick availability to the buttons I need.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
I would recommend this to a friendRated 5 out of 5 stars
elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good control, nice feature really smooth in the bumpers i like how you can change how hard you can push on the awesome interchangeable back paddles
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 3 out of 5 stars
Not that great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay controller. Didn’t like how bad the stick drift was and the issue started not long after purchasing, it was never dropped either.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller y button didnt work at first might be a controller defect
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Excellent purchase I am very happy with my purchase and excited with the use of this controller and the software that is available for it.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Not what I thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was one that I had my eyes on for a long while. After finally receiving it, I was a bit disappointing at how similar it feels to the other Xbox controllers. Besides the excellent controller grips and color, the thumb stick sensitivity is like the regular Xbox controllers. Xbox controllers in general have a bigger gap when it comes to precise thumb stick aiming than PlayStation so it was disappointing to see that the elite controller is the exact same when it is advertised as being able to set your thumb stick sensitivity. This is nowhere near the same sensitivity as Returned after a few days of testing.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller you can get for a good price would recommend to anyone who wants a better controller
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Stick drift
Rated 3 out of 5 stars
BUY THE WARRANTY BECAUSE OF STICK DRIFT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s heavy compared to the rest of the newer gen controllers. But the stick drift is unreal. Whatever you do, make sure to purchase the warranty if you buy this controller!
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there is an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
highly versatile settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replaced a well used controller. Although a little pricier, i was pleasantly surprised at how versatile the settings were and the simplicity of adjustments for most any play style. Money well spent in my opinion !!! Very pleased with this controller choice !
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear how pleased you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its versatility and customization features. Thank you for sharing your experience and we hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
- Cons mentioned:A button
Rated 1 out of 5 stars
1 year review - Don’t waste your money.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I had the elite controller 1st generation, and it stopped sending audio to the headset. I thought that it was my headset so I bought a new one. I had the same issues with a new headset. I found out that it was actually the controller. After my elite 1st gen failed (after about 1yr.), I bought the elite 2. I figured the failure of the first may have been a fluke. However, after about 9 months, the elite 2 started to have issues with headset audio… Which happened after “A” button issues. Then, I started to have issues with the controller randomly disconnecting from the xbox in the middle of gameplay. Now, it just totally failed. All of a sudden (middle of gameplay), half of the buttons stopped working. Tried resetting the Xbox, resetting the controller, and still not working. Don’t waste $200 on a controller that only lasts 1yr. Happened with my elite 1, and again with the elite 2.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Love this thing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. It even logs you in. Now it just needs to verify when you buy.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Elite controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller but if you play aggressive it may not last as long due to all the interchangeable parts but I still recommend
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Great but one issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: customizable, sleek, very easy to use Cons: the hit sticks don't completely work. yes movement is there but the controller does not recognize when I push the sticks down. The value is there with the open box.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2, but sorry that there is an issue with its thumbsticks. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Rated 2 out of 5 stars
It’s alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller constantly gets stuck drift but feels good on hand. If you play FPS don’t get this
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Blue
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Right Bumper stops working had happens twice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right bumper stops working after a couple of months for the price your getting it’s not worth it.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Fantastic remote. Improved on the original
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my original Elite remote to this one and I am finally able to use the rear buttons. For some reason the original remotes rear buttons were to large/long and I would accidentally press them all the time. With the new remote they’ve improved on that a lot. Great remote.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend






