Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10216418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Great features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product in many ways RB button Works when its feels like it tho
I would recommend this to a friendController
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. He is very happy with it.
I would recommend this to a friend- Cons mentioned:Stick drift
No
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible stick drift within 3 months of buying it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Devin,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Best controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much needed upgrade over previous model and regular controllers. Feels great and easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you've noticed the many improvements we've made in your new Xbox Elite Wireless Controller Series 2! And, thrilled you've found the upgraded interface comfortable and easy to use. We're excited to be a valued addition to your home setup! Thank you for sharing your thoughts. We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good the buttons were fine and it felt good
I would recommend this to a friendOpen box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, perfect condition. The product came as described in excellent condition.
I would recommend this to a friendXbox elite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program and use. Highly recommend the replacement warrant from Best Buy.
I would recommend this to a friendYes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good yes please thank you more letters for review
I would recommend this to a friend- Cons mentioned:Stick drift
Get a scuf, gamesir or razer instead.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loose sticks and stick drift out of the box, bumpers wouldn't register. Paddles are nicer, but that's really the only improvement I noticed. Series 1 was way better.
No, I would not recommend this to a friend Elite!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great controller and has brought my gaming to a new level. My hands feel great after a 4 hour session...
I would recommend this to a friend5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best control that I’ve ever had. Out of all the different ones I have ever bought
I would recommend this to a friendUnreal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control on planet earth , took me by suprise.
I would recommend this to a friendGreat Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal , would be nice to buy extra accessories too.
I would recommend this to a friendBest controller available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great improvements over the first series controller, still the best controller on the market.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best device available on the market today! We've designed your new interface to offer our users an elevated level of control and dexterity when it comes to their gameplay, and couldn't be happier to know you have experienced it first-hand. We're thrilled you love it! Thank you for sharing your thoughts with the community. We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that first one but this controller is a big upgrade from the last one.
I would recommend this to a friendexcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing All the features are really great you can change the joysticks,paddles or pad To your own convenience
I would recommend this to a friendXbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not be more happier with Best Buy with their products and there customer service
I would recommend this to a friendElite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Comfortable in your hands. Great for any game
I would recommend this to a friendAmazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better then the Elite series 1! Went thru three of the elite 1 but the series 2 works much better!
I would recommend this to a friendGame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the bells and whistles super fast easy to hold
I would recommend this to a friend