Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10216418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Great gift for gamers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my grown son. He loves it so I am happy with purchase.
I would recommend this to a friendGame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the bells and whistles super fast easy to hold
I would recommend this to a friend- Cons mentioned:Stick drift
Poor quality for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Major quality issues persist. For a $180 controller these should be lasting at least longer than the normal $60 xbox controllers. Started out with returning multiple for out of the box malfunctioning parts. Finally got one in my hands that worked. After a few months of use ran into issues with the LB button registering multiple clicks. Then later on the stick drift came. Poor quality from Microsoft with this controller. Not worth your money.
No, I would not recommend this to a friend Get it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels so sturdy! Its worth buying it. Especially with its dialing triggers.
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best item I ever bought work well not only with my Xbox but with my iPad
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little small for my hand but it feels amazing. Love how grippy the thumb sticks feel and how good the triggers are.
I would recommend this to a friendxbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best controller I have ever used. With a lot of customability
I would recommend this to a friendFaulty left stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, but left stick drifts on its own. Need to go to store and have them exchange item
I would recommend this to a friend- Cons mentioned:Button quality
B button is sticking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but the b button is already sticking
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with the B button. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Just what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the one our plumber stole, smh. Works great & hubby is happy.
I would recommend this to a friendIt’s okay.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Series 2 when it first came out and after many hours it needed replacing. This is good but for some reason when clicking the left trigger to aim, it clicks in and out on the screen while you’re holding it down.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love love love this controller.. jump shot and drop shot with ease.
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out there. Heavy duty and tough. Xbox.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a birthday gift for my husband. He says he likes it and it’s a little improved from the first model.
I would recommend this to a friendAwesome controller when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! This is my second one of the elite 2 first one had a defect.
I would recommend this to a friendXbox Elite Series 2 - Open Box Scam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the elite controller as an open box item in “excellent” condition. Upon opening the box, the first thing I noticed was how filthy the controller was. There was dirt and skin particles on the triggers and in the grooves of the controller. This controller had been well used prior to being resold by Best Buy. Not only was it disgusting, but the right bumper was broken. I took it back to the counter and asked for another open box they had. Upon opening the box, the same story. A dirty controller, but this time the left trigger was broken. I again returned the item, and was told by the store clerk: “Yeah, don’t ever buy open box items from Best Buy, especially controllers. There’s a reason they were returned”. So, Best Buy is knowingly reselling broken items. Buyer beware.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the texture of it product great for MWll
I would recommend this to a friendGood!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a sleek design. Definitely an upgrade from the regular controllers. It is worth the buy for sure!
I would recommend this to a friendThis is the best controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great. The features are great and make gaming so much easier. Would recommend this to any gamers
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for sharing that Xbox Elite Wireless Controller Series 2 has made gaming easier for you. We're glad that you recommend it to other gamers and we hope you continue to have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Hand grips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but thought the grips were different since my first elite the rubber came off.
I would recommend this to a friend