Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 10216418
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
200 dollars controller?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is not working no more didn't used it that much and it walk by the self in games.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my grandson who had it listed on his Christmas list.
I would recommend this to a friendEh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with a GeekSquad warranty as it was an open box. Of course the controller stops working right after it expires. Store closes around 8 and it looks like we share the same work schedules. I’ll just live with it.
No, I would not recommend this to a friendDo not buy this controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for almost a year now. DO NOT BUY THIS! The left and right bumper just stopped responding. Now I have to press the buttons 4 times before they do anything. This is not good for any game unless the game you play includes waiting 5 seconds to do an action.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Came dirty and damaged, I do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with steam input, and it’s very hard to use
No, I would not recommend this to a friendValue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best, super cool that it comes with a charging case
I would recommend this to a friendLeft joystick already gave out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joystick already gave out on left side 3 months in. Now you have no stock to replace with my warranty
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the left thumbstick on your new Xbox Elite Wireless Controller Series 2. We recommend contacting Xbox Support as soon as possible for assistance: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox elite controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke a month after buying it. I forgot to call back for warranty
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these controllers at the same time and both controllers are experiencing the same issues where the left joy stick gets stuck in the forward direction and the controllers disconnect randomly while playing.
No, I would not recommend this to a friendExpensive choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with it, they never included a charger for it. I had to go out and buy my own -.-
No, I would not recommend this to a friendElite Series 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. Does not come with accessories.
I would recommend this to a friendJust what they wanted!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what they wanted! White controllers that is cool 2 the kids
I would recommend this to a friendGood controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for Xbox series s. I exchanged for white model.
I would recommend this to a friendGreat controller, Never buy Used
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a mixed review. The controller is great in every way but buying this as an open box was a mistake. Even though it was advertised excellent condition it came without the box, triggers showed ware and some of the paddle buttons didn’t work.
I would recommend this to a friendÉlite Control 2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, it broke within two months and I’ve had several friends tell me the same
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Chris,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Unstable connection out the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works fine via usb but once is synced wirelessly it drops connection within 3 minutes.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two open box controllers stated as excellent condition because they were on sale but both were defective
No, I would not recommend this to a friendLeft Stick Broken After 4 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was great until 4 months into owning it and my left stick lags. It won't register max input. It only registers about 60% input. Then when you let the stick go, it sticks (virtually not physically). For $180 controller, it should last longer than 4 months. Microsoft won't replace as it is outside its 3 month warranty. Garbage.
No, I would not recommend this to a friendAwesome controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these controllers and great value for everything you get
I would recommend this to a friend- Cons mentioned:Stick drift
Elite series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sticks travel while playing the game and won’t stop
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care