Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 256 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers regard the refurbished Xbox One 500GB console favorably, frequently praising its low price and excellent performance. Many appreciate its good condition and impressive graphics capabilities, finding it functions as well as a new console. A minor drawback mentioned was the placement of a refurbished sticker on the console.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 256 reviews
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly fine, mine is slow at moments but never serious

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome gaming console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the refurbished one it's like new and less moneys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his Xbox. It was just what he wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Service was really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox one.....great for family fun and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to keep it in great condition I luv it I'm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with my xbox at all it's just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing the games. It is a great gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox one. Even refurbished it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and even better service in the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Funky Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox works but it has a very different layout from the last one we had. It is hard to find certain things, especially in Hulu. You have to scroll through about 10-15 other things just to get to your queue. It's not he end of the world, but it is a little annoying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my brother, he loved it nice system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game love it happy to have it need connec....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS4 is better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox One for 3 reasons: to compare to my PS4, play with friends, and try out the newer Xbox exclusive games. I used to be an Xbox player but in the last 7 years I've grown to favor PlayStation. Other than the fact that I got reported within 20 hours of having the system, had trouble voice chatting with friends and had issues playing Halo, I honestly think the PS4 is a better system. In my opinion the only thing the XBONE has over the PS4 is the user interface to create parties and such. That's about the only positive thing I can say about the system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new X Box but most of the games need a new Kinect you can't use the Kinect from prior version which was not told to is at purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My sons love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys are really enjoying it. I'm sorry with it being refurbished I think it should be discounted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Power supply makes loud buzz

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not terrible but not as smooth as a ps4 not sure if its due to being refurb.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cool if a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough difference from what my son already had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend more money and buy new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished Xbox and began having problems almost immediately. The fan ran extremely loud and the system began to overheat after a month. Then I was told that I couldn't return the product because it was over 15 days. Now I'm stuck with an Xbox that turns off after 2 hours of playing and runs extremely loud when it decides to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very weak and poor performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the slim version over this weak console. it is so slow compared to the new version.

    No, I would not recommend this to a friend