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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 316 reviews

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93%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the refurbished Xbox One with Kinect bundle, frequently praising its excellent price, smooth performance, and the inclusion of the Kinect. Many appreciate the console's condition upon arrival, describing it as "like new," and highlight the impressive graphics and ease of use. Positive feedback also mentions the voice control features and the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 316 reviews
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Ok sorta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price,but having probs with game sound and graphic s.Seems hard to get around on,message r have a hard time going there during during gameplay. Need more games for 360 made to play here,The games for Xbox one are ok but 360 has a lot more which would be good on this because of bettrt graphics still fun Keys cya

    I would recommend this to a friend
  • Pros mentioned:
    Kinect

    Rated 5 out of 5 stars

    Excellent Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox One! Got this refurbished one with Kinect for a great deal!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excelent Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an excelent console in excelent conditions. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, and the backwards compatibility is not too shabby.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    son wanted one for awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished xbox one. works like new! no problems at all!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refurbished but excellent condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with this product. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the xbox refurbished. The kids love it and it works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One takes a long time to load, on occasion I have to restart because it gets stuck for over an hour....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game system has been great and has gave us no promblems.

    I would recommend this to a friend
  • Pros mentioned:
    Kinect

    Rated 4 out of 5 stars

    love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this game, the kinect really make this Xbox much better

    I would recommend this to a friend
  • Pros mentioned:
    Kinect

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his xbox one!!!! The xbox works like new!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the kid really enjoy it, we havent try enough game yet but the summer will help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its an ok machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted to trade this in and got the elite system and its so much better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Game Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox platform offers Gears of War, Halo, and Titian Fall which you can't get on Playstation. Xbox seems to have it together this time around. You can add an additional hard drive for more space and game play is smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console. Refurbished is as good as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you would expect this is a great console. The xbox one is in my opinion the best console made yet. I am always weary of refurbished electronics but I have had no problems with this one and don't expect to

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return it, kept throwing errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, kept throwing errors. This is first time something I bought from best buy did not work, Best buy customer service was excellent. They listened to the problem carefully and offered return or repair. I choose to reurn, will buy a new one this time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is refurbished so I expected a few glitches occasionally, but it was well done and though glitches happen I believe that any Xbox has problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy for kinect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for 15 days. I mainly bought it for the kinect. Unfortunately the Kinect 360 games are incompatible. Microsoft does not plan to make the kinect backward compatible with 360 kinect games. There are only a few games for kinect Xbox one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Package Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this package in store and it was a great deal. The console was refurbished and runs excellent. I think the only downside would be how loud the disk drive is, otherwise it was quite the steal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never purchase anything refurbished from Microsoft again. Got system home and started setup and after all that the disc drive doesn't read discs.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Gearboxmusick. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft