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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 316 reviews

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93%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the refurbished Xbox One with Kinect bundle, frequently praising its excellent price, smooth performance, and the inclusion of the Kinect. Many appreciate the console's condition upon arrival, describing it as "like new," and highlight the impressive graphics and ease of use. Positive feedback also mentions the voice control features and the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 316 reviews
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth purchasing a refurbished model if you're in a money pinch. I haven't noticed a single difference between my new Xbox One and this refurbished one. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved on refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a refurbished purchae. It worked good for a good year then started to have some freezing issues that randomly come and go. I would not buy a refurbished again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice unit, works perfectly. My son hated the idea of a refurbished unit so I didn't tell him, and he never noticed a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because u can't buy kinect bundles anymore! And it saved me 50 bucks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CONSOLE FOR THE FAMILY/KIDS! EVERYONE LOVES IT, AND INTERFACE IS USER FRIENDLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refurbished system has given us no issues and we've had it for a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice system u don't really need a controller to play That's y i like xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and wonderful experience for my kids playing with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it! ,this have all he need to stay busy all the time!!! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it may be refurbished but it plays like new, thanks best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality system a little off on the connect but still notbbad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my child loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, ordered online and delivery was fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After roughly one month of use (basically just watching Netflix), the console completely stopped working. Currently, it will load Netflix, play for about three minutes, and shut off. This is completely unacceptable.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sarahfillingim. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    No Problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this about 2 months and everything is fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan made sounds it gets very annoying at one point

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought open box items before from Best Buy and no issues. The refurbished Xbox didn't work correctly. So we took it back and bought a new console!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great concept but didn't work out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of refurbished but this one was a dud and made my sons birthday miserable when he opened his gift and was unable to play because it wouldn't power up. You can't return to Best Buy because they don't hold refund in store so we had to wait on another one to be shipped. More testing needs to be done on these to avoid these mishaps. I would still recommend because it's a money saver but purchasing warranty is a must!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    requires frequent rebooting and is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too many glitches, too many interruptions in play,

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there.
      Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one
      We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Kinect went bad soon after buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinect went bad a few months after the warranty. Best to buy a new xbox

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job although it makes a disk noise tolerable

    No, I would not recommend this to a friend