Customer Ratings & Reviews
- Model:
- DAP-00001
- SKU:
- 6181704
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Surface 13.5" laptop's lightweight design and ease of use, praising its long battery life and responsive touchscreen. Many appreciate its compact size and performance capabilities for everyday tasks. However, some users found the limited RAM and single USB port to be drawbacks.
This summary was generated by AI based on customer reviews.
Windows does great again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love windows as a software and I am a laptop person vs. a surface person so when they came out with the laptop I was ecstatic. Still am. It is a lovely laptop.
I would recommend this to a friend- Pros mentioned:Weight
Light weight
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy my laptop light weight. Easy to take around and hold on my lap when needed. Also had lots of compliments on the way it looks. No regrets.
I would recommend this to a friend - Pros mentioned:Ease of use
Love love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my daughter, she's a sophomore. Absolutely loves it. Great product easy to use. And with the added protection you can't go wrong.
I would recommend this to a friend Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is so much faster and better compared to other laptops I have and meets all of my need technical needs
I would recommend this to a friend- Pros mentioned:Touch screen
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this laptop. I’m a simplistic computer user so this was just what I needed. Love the touch screen.
I would recommend this to a friend - Pros mentioned:Ease of use
My best ever! Great for a senior on the move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service in store, the GEEK Squad, and a MSN Surface Computer that is sleek, light and extremely efficacious. A great buy and help to me!
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up and use. My son recommended it to me and he was spot on.
I would recommend this to a friend Beautiful Graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my goodness soon as I got it, I got excited because it felt like a MacBook, but BETTER! And works 100x better than any computer in my opinion.
I would recommend this to a friend- Pros mentioned:Battery life
great for simple tasks ,email and word docs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is very light weight holds a charge for a long time. Has enough memory for word documents, email and browsing the internet.
I would recommend this to a friend - Pros mentioned:Ease of use
Love Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be more happy. I have always been an HP person, now the Surface Laptop / Tablet has my vote. So easy to use and maneuver.
I would recommend this to a friend - Pros mentioned:Processor speed
great laptop good price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need to spend more for i5 processor....if you are using this laptop for general use, the i3 works great! awesome all around laptop!!
I would recommend this to a friend Great for Students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter heading off to freshman year at college. Works great.
I would recommend this to a friend- Pros mentioned:Ease of use
Love versatility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent as a laptop ... easy to work with and good memory. Also love that you can take screen off ... easy for drawing !
I would recommend this to a friend Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a must have. I can do everything on this laptop between homework to web browsing and watching movies
I would recommend this to a friendA top of the Line product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already an owner of Surface Pro, I was in need of a larger display. I also needed a display with excellent resolution. Being a College Professor I was not financially able to afford the MacBook with retina display. With Best Buys sale and 100.00 student Teacher deal I could not pass it up. I am fully satisfied with all the aspects of this laptop for my needs. Others have complained of the available ports, however I found an extension online with all the ports I need.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear that the Surface Laptop has been a great fit for your classroom! Thanks for telling the community about the brilliant display of this powerful device. We're glad you're loving your Surface experience so far.
Welcome to the Surface family!
Kindly,
Jessica
Surface Customer Care
Browser Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer came in handy to study and browse. the cord has since died. The price of the cord is too high. i should of got a warranty
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the Microsoft surface laptop. I ordered online and picked up in a store. Fast and easy.
I would recommend this to a friend Great for school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my girlfriend going to school online, she has 3 kids who constantly step on it.. spill stuff on it... drop it and throw stuff at it, and this is the most durable laptop I’ve ever seen. It’s sleek and the keyboard is smooth. It just feels right. Never had any glitches, it gets the job done. Absolutely love it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how your girlfriend is loving her new Surface Laptop so far! This is perfect for students who need to accomplish assignments on-the-go. With its lightweight design, and powerful performance, taking care of day-to-day tasks is a breeze! We hope she continues to love this great device. We're wishing her the best of luck in school!
Cheers,
Jessica
Surface Customer Care
Great computer. Agile, good looking and light.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales personel were very good at showing me the different features of computers, the pros and cons of each, etc. They were very friendly and prepared to help me make up my mind. Computers may be designed and built homogenously. But human quality is rare and so very valuable.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Marce,
Thanks for sharing your stellar experience in Best Buy! We're glad you were able to ask all of your device related question to a qualified expert. We hope you continue to enjoy the device.
Best,
Amanda
Surface Customer Care
- Pros mentioned:Weight
Sleek and light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love everything about this laptop. It's very light and looks great as well.
I would recommend this to a friend