Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front Standard. Microsoft - Surface - 32GB - Black.
  • Angle Standard. Microsoft - Surface - 32GB - Black.
  • Left Standard. Microsoft - Surface - 32GB - Black.
  • Right View. Microsoft - Surface - 32GB - Black.
  • Back Standard. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 1. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 2. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 3. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 4. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 5. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 6. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 7. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 8. Microsoft - Surface - 32GB - Black.
  • Alt View Standard 10. Microsoft - Surface - 32GB - Black.

Microsoft - Surface - 32GB - Black

Model:
7XR-00001
SKU:
7411049
Highly rated by customers for:
Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, keyboard, size, USB port, battery life, weight, inclusion of Microsoft Office, and price. Many appreciate the device's portability and screen quality. However, some customers express dissatisfaction with the app selection and operating system, while others mention occasional performance issues. The overall feedback suggests a generally positive experience, but with room for improvement in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,178 reviews

  • Great tablet for students.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our son. Uses it for school as well as entertainment. Now we can use our PC.

    I would recommend this to a friend

  • great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tablet,does everything i need it to do.use it for work and play.

    I would recommend this to a friend

  • awesome tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tablet as a gift to my husband who had never used one. He loves it!!

    I would recommend this to a friend

  • Microsoft!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nothing short of amazing! cant wait to see more Microsoft products come to light!

    I would recommend this to a friend

  • Great for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of a productivity tablet than an entertainment tablet in my opinion. Still love it

    I would recommend this to a friend

  • Purchased for my child when he went to college.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child liked his surface so much, he recommended that I buy one for myself. I did!

    I would recommend this to a friend

  • WiFi only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my husband for birthday. Realized after I got it home that it did not have 3G or 4G . Returned it to the store. In today's world, who doesn't offer a tablet with both WiFi and 4G for professionals who travel.

    No, I would not recommend this to a friend

  • Great deal from Black Friday

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for $199 last black Friday. Recommend this to anyone who likes Windows 8.

    I would recommend this to a friend

  • Super Easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface tablet is GREAT for any type of school work. LOVE the way it's set up!

    I would recommend this to a friend

  • This is an excellent product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I brought this tablet for our daughter and she absolutely loves it.

    I would recommend this to a friend

  • Great tablet with microsoft office capabilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tablet that I can use for office work. The sound could have been better/louder.

    I would recommend this to a friend

  • It's Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this item. It's great for on the go and doing what I do.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Not well established

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not a bad tablet. Not what I was looking for. The screen is too small to easily use the desktop. The app store doesn't have many options to use to customize or use.

    No, I would not recommend this to a friend

  • Very easy to use. Good screen size and light.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas and it is great. Glad to have more options than the iPad.

    I would recommend this to a friend

  • Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure that the app store will continue to develop and progress in the future.

    I would recommend this to a friend

  • great for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great on it.....it has word documents that u can use for college..

    I would recommend this to a friend

  • Wanted More

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good don't get me wrong however, I can't download google chrome or any adblock. Its very bothersome because it only has internet explorer and I don't like to use that internet browsing ever!

    No, I would not recommend this to a friend

  • Love it and so does my son in college!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I have an ipad. Worth the money. So glad I made the purchase!

    I would recommend this to a friend

  • Bought for the wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife because of the ease and now she has her own computer.

    I would recommend this to a friend

  • great tablet for anybody

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great product............................................................

    I would recommend this to a friend
Page 89, Showing 1,761-1,780 of 2,178 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.