Customer Ratings & Reviews
- Model:
- CZV-00097/ELG-00001
- |
- SKU:
- 5859103
Customer reviews
Rating 4.6 out of 5 stars with 4510 reviews
(4,510 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers praise the product for its exceptional portability, sleek design, and comfortable feel, often highlighting its convenient size. They also appreciate its overall performance, good battery life, and improved Bluetooth connectivity. However, some customers have expressed dissatisfaction with the scrolling experience and find the right-click functionality to be annoying. Additionally, the product's price is a concern for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fantastic Mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's super simple to connect and can use on most any surface. I love that you bend it to turn it on and straighten it out to turn it off. I can easily switch between using it with my PC or Mac. It is thin, sleek and takes up very little space. It lives in my backpack and goes everywhere I go. I don't have a single complaint.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Lilac
I would recommend this to a friendRated 5 out of 5 stars
Excellent Device!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device! Works great with my Surface Pro. Its easy to use. Easy to travel with. Battery life is long.
I would recommend this to a friendRated 4 out of 5 stars
Easy-to-use travel mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what the Arc Mouse is, it's great! As a relatively inexpensive collapsing mouse, it is a fantastic choice. Folded flat, it can easily fit in almost any pocket of a backpack and can slip between other items. It's comfortable, decently responsive, and I've yet to have to change the battery. Its touch-based two finger scroll capability fills in well for the lack of a scroll wheel. I would not recommend this mouse for gaming, or any particularly heavy use. It lacks the ability to register both a right and left mouse click at the same time, and the button pressure isn't as light as many people would like for specific applications. Beyond that, it's great for on-the-go work!
I would recommend this to a friendRated 4 out of 5 stars
Portable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interesting product. The only reason I didn’t give it 5 stars is I don’t have much experience using it on a daily basis. I bought it to use when the trackpad on my Surface Pro wasn’t practical to use. Turns out the trackpad is practical most of the time. Anyway, the Arc Mouse is a fine enough mouse once you’ve figured out how to hold it. I imagine it will be slightly different for everyone. I like how it shuts off the Bluetooth when you straighten out the mouse, and I like how portable it is.
I would recommend this to a friendRated 5 out of 5 stars
Just excellent. worth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly a very nice mouse. There have been some negative reviews regarding the right-button functionality of this mouse since you have to have your left finger off the touchpad for the right click to function, but I've found that once you start using the mouse, it's really not that bad. I recommend you try it out if you can before you buy it, but regardless, it really is a pretty mouse with high quality materials worth the price. Regarding battery life; I've been using the mouse every day for about four weeks and battery life is down to 84%, so that's around 4% per week, which would set battery life at right around 6 months. get yourself some rechargeable batteries at BestBuy and then battery won't be a problem ever again. which btw. I'm happy that it doesn't have an internal battery, it's just one less thing that could break in the mouse. Regarding gaming, for a casual player this one has been working great. I don't really play first-person shooters, so I won't be able to tell you how this mouse performs with those games, but I've been playing stuff like league of legends perfectly without any problems. There are some other great functions of this mouse like the horizontal scrolling, and the fact that it snaps flat for better carrying ability. Also, I recommend you download Microsoft mouse and keyboard center which will allow you to customize sensitivity and button functions. All in all, if you're looking for a premium mouse good enough for many things, this little one is great
I would recommend this to a friendRated 5 out of 5 stars
Great Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was needing a Bluetooth mouse that would work well with my surface computer, this one is hand friendly and easy to carry and shut off to save the batteries
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear the Surface Arc Mouse has been the perfect fit for you! Comfortable and portable, this mouse is the perfect companion to any Surface device. Thanks for the great shout-out!
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Lightweight, convenient, good battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is super lightweight and convenient, and fits perfectly in the exterior pocket of any of my laptop cases without any additional bulk. I have had one of these for about 3 years (and have only had to replace the batteries once in that time) and just recently bough a second one so that would not have to constantly resync it back and forth between my two computers.
I would recommend this to a friendRated 5 out of 5 stars
Amazing product, would get another one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I. Love. This. Mouse. You bend it to turn it on, and its battery is incredibly long!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great designed product. Comfortable to use in either left or right hand. Battery lasts years.
I would recommend this to a friendRated 5 out of 5 stars
Great mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is very compact, and goes everywhere, have been using it for quite sometime with no issues at all. Works great with my surface pro.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic mouse. Easy to use, works immediately. I’ve had nothing but good experiences with this!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Perfect mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most portable mouse I've ever had. Light weight and the ergonomics are very good! Second Arc mouse I've had had the first one for over 3years now.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Miguel,
Thanks for the great shout-out! We're delighted to hear the Surface Arc Mouse has been the perfect fit for years. It's a great compliment that you are such a loyal fan! We hope you continue to love all there is about Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse. I have had one for 3 years now, my husband just purchased this as he loves mine. They can be pricey, but often certain colors are on sale. The Battery life, connection speed, portability and "no lag" are one of the best we have used. We are both on our computers 24/7; highly recommend.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
I would recommend this to a friendRated 5 out of 5 stars
Great mouse for personal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse is sleek for travel or storage, simple to connect and operate and is best for personal use. It could be used for business purposes if you don't require extensive use of the mouse. My wife has loved her for many years; I replaced my old mouse with it and have been equally pleased.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Ocean
I would recommend this to a friendRated 5 out of 5 stars
Gorgeous mouse!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a sleek highly sentive mouse that makes a statement. Battery life is insanely long. Fins comfortably in your palm while in use. Overall a beautifully crafted mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Light. Portable. Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is light, portable and comfortable. I love it and it travels with me everywhere.
I would recommend this to a friendRated 5 out of 5 stars
Great companion to the Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had MS Arc mice for a while and this newest model is really nice. It is BT, so will work with anything that supports that, not just the Surface. It takes a little getting used to with the touch surface on top serving left, right and scroll functions, but it is a short learning curve. My favorite feature is that it turns on and off based on the configuration. Off if you snap it flat for storage/travel, on if you snap it curved for use. Makes the battery last way longer than remembering (or forgetting) to turn off the switch under other BT mice.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the thoughtful review. We can tell you put a lot of effort providing the community with details of your experience, and we're thrilled you have such great things to say! We're happy to have you as a loyal Surface customer.
Kind regards,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Compact and functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my Surface Pro 2017. I already have LOTS of wireless mice, but what sold me on this was the ability to fold completely flat. Being that my whole thought process behind getting the Surface was portability, this made sense. What I didn't know was that folding the mouse flat turns it off! Great feature. My only complaint is that when being used, only the tail end and the front end are touching whatever surface it's on, and effectively gives you a smaller "footprint" for the mouse to recognize. Also, because there's a slight curve on the corners, the mouse will 'rock' unless you hold it perfectly flat, and that's why I'm giving it 4 out of 5 stars.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dana,
We're delighted to hear that you're loving the fold-flat feature of the Surface Arc Mouse. We appreciate you calling out this great feature for the community! We'd like to hear more about the "rocking" you are experiencing with your mouse. If you would like, please feel free to reach out to our support team to give us some more details about your experience. Contact them here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Great travel mouse that works for everyday use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, this is the best travel mouse, and I use it every day as well. It folds flat and packs well in a briefcase or backpack. I've been using one for years now with no ergonomic issue. Also, it works with all computers- not just MS Surface.
I would recommend this to a friendRated 5 out of 5 stars
Microsoft Arc Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Arc Mouse is compact, lays flat when not in use
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friend






