Customer Ratings & Reviews
- Model:
- CZV-00097/ELG-00001
- SKU:
- 5859103
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers praise the Surface Arc mouse for its portability and sleek design. Many also appreciate its comfortable feel, convenient size, overall performance, and reliable battery life. However, some customers have expressed concerns regarding the smoothness of the scrolling function, the price point, and issues with right-clicking.
This summary was generated by AI based on customer reviews.
A great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of the two mouse options for surface pro, this is by far the my best choice. Fits your palm for easy grip and use and best of all, folds flat for slim portability.
I would recommend this to a friendGood replacement for my older Surface Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While they don't have the most precision you can get, I love the form factor and ease of carrying around. I also like the new design where the scroll bar is essentially anywhere on the top of the mouse.
I would recommend this to a friendLove this mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. It is so convenient being able to flatten it for storage in a case. Easy to set up and easy and comfortable to use .
I would recommend this to a friendExcel·lent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to use it when I’m travelling, it’s very thin and light, so it’s Perfect. And when you curve it, it conecta to the surface instantly. Great product
I would recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the way it looked. mine was hard to pair, and wouldnt keep the pairing. I got this for my 1st laptop Surface Book, which I did return as well as returned this mouse. I dont think it was sturdy and not all the great on the wrist.
No, I would not recommend this to a friendFavorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best mouse I have owned. The texture is soft and smooth. Bluetooth is also nice. Now USB adapter to keep track of.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for the kind words! We're delighted to learn you enjoy and appreciate your new Microsoft Arc Mouse. From the improved design, feel, and overall comfort level, to the strong Bluetooth connectivity and wireless perks, we're happy to know you are enjoying it.
Best,
Brad - Microsoft Customer Care
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the light gray color but this mouse is very comfortable! Puts my wrist at ease. Happy with purchase.
I would recommend this to a friendEasy companion tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It is lightweight and works for both left and right handers
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wireless mouse. The color looks amazing. It easy to use and set up. The price is good as well.
I would recommend this to a friendSuper Cute Mouse!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to stick in your bag and go, I use this with my window surface tablet at work!
I would recommend this to a friendSo easy to use-and store in backpack!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little mouse it works so easily. It condenses so nicely to store in my backpack. Great to travel with. Plus I just love my color option too!
I would recommend this to a friend2Thumbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse looks fantastic, and it works better than any other wireless mouse I’ve tried. Two thumbs directly north.
I would recommend this to a friendDesign over Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Arc Design is awesome; the functionality is not. I love that the mouse flattens out to turn it off; I don't love the fact that the scrolling wheel is replaced by a touch pad on the mouse, one that barely works and is too sensitive to be very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
We appreciate you leaving some honest feedback about your experience with Surface Arc Mouse. Since you're a fan of the design of Surface Arc Mouse, we recommend checking out the Arc Touch Mouse. It has the same design with a more defined Bluetooth scrolling strip. Our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Great little mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as replacement for an older mouse. Works great! Smooth and easy to use, connect and easy on hand.
I would recommend this to a friendGreat for business travelers who want a mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! So nice to have a mouse that stores flat for transport! Works well for basic mousing needs. Totally happy!
I would recommend this to a friendMouse perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse for my Microsoft Keyboard. It is so nice to move all over my computer screen.
I would recommend this to a friendMouse for Surface Pro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Arc Mouse. It's so comfy and the battery life is long if you turn it off (by making it flat) when not in use.
I would recommend this to a friendGreat mouse, easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. I thought it was going to take time to get use to the structure of it. But it was really easy to use and I really enjoy using it.
I would recommend this to a friendOut of this world excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse looks extraterrestrial and operates in such a way that is beyond earthly. An absolute buy when pairing with the Surface Laptop or any other Microsoft Product.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the out-of-this-world review! We're delighted to hear you're loving your Surface Arc Mouse in combination with your Surface Laptop. We hope you continue to enjoy the sleek design, and comfort of Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
different
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice, different, feels comfortable in my hand. unfortunately, this is a replacement mouse; the first one didn't last very long
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to know you have found your new Microsoft Arc Mouse to be comfortable and host a reliable functionality! And, we're happy you are enjoying the design improvements we've made. We're thrilled to be a valued addition to your modern workspace. Thank you for sharing your experience with us! We appreciate your insight.
Best,
Brad - Microsoft Customer Care