Customer Ratings & Reviews
- Model:
- CZV-00097/ELG-00001
- SKU:
- 5859103
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Outstanding mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought my surface book. I love the way it conforms to my hand. I have arthritis and it is quite comfortable. I like that it folds flat when not being used and easily slips into my pocket or laptop bag without any bulk. I have to admit I also find the look of it very modern and unique and that being said it is an eye catcher as well as very functional. I would purchase it again..
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for reviewing your Surface Arc Mouse! We're so happy to hear that it's gone beyond your expectations, and we hope you continue to enjoy it!
Kindly,
Victoria
Surface Customer Care
Finally, a comfortable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is comfortable and tracks well. There is no switch. When you adjust it for use, it turns itself on. It found my computer in seconds. I have carpal tunnel and this mouse is the most comfortable I have ever use.
I would recommend this to a friendPerfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the shape of this. No hand fatigue while using.
I would recommend this to a friendGreat mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better then looking for a dongle use it for both my laptop and surface
I would recommend this to a friendErgonomic and good battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to replace another mouse that was too flat and hurt my hand. This mouse works really well and I’ve gone months without having to replace the batteries. The Bluetooth connection is great also. It doesn’t disconnect/reconnect frequently like others I’ve purchased.
I would recommend this to a friendA wonderful tool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Arc Mouse is a 'must have' addition to the Surface Pro. I enjoy the ease of the touch screen, but the Arc Mouse opens many new doors, so to speak, and makes use much easier. I appreciate that a simple flex of the Mouse turns it in and off, maximizing battery life and making storage a breeze. Connecting via Bluetooth is simple. In short - easy to use and a wonderful tool!
I would recommend this to a friendMicrosoft folding mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A new laptop deserves a new, sleek mouse, and this foldable sleek mouse with internal dondle storage fits the bill! So happy it was in stock! Love my local Best Buy
I would recommend this to a friendArc Mouse - awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft s Arc Mouse is a very smooth and responsive mouse- great form and aesthetics.
I would recommend this to a friendBest Mouse Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mouse ever made. I bring it with me to meetings and travel with it as well. It's also so cool looking.
I would recommend this to a friendMicrosoft Surface Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Arc is extremely comfortable to use ..this is my second MS mouse and this one is upgraded. The bluetooth connection is a real plus. Good value overall.
I would recommend this to a friendOverall good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy integration with the Surface Pro. I find it mostly easy to use. I don't use a mousepad so in some cases it doesn't flow as nicely as I'd like on some surfaces that other mice do better on. As with all Surface accessories it is overpriced. The best feature to me is the fold flat for off and arc for on. When flat/off it is the lowest profile mouse I know of which is great for transporting it. It also has a nice form factor so it looks stylish if that's important to you.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your feedback and leaving this review. We're glad the device is able to save you space while traveling. We read every review, so we'll be sure to share your feedback with our team. To be sure your mouse is set up the way you like, try downloading the Mouse and Keyboard Center to have full control over your device's settings: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.
Take care,
Amanda
Surface Customer Care
Fantastic Mouse, Easy Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Takes a minute to get used to when compared to a traditional mouse, but once you get the hang of it, there’s nothing better
I would recommend this to a friendBest Mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse so much. I use it everyday for work and the battery life has lasted so long. I’ve only changed the batteries once since I’ve gotten it. I got an open box and have had absolutely no problems.
I would recommend this to a friendPerfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, It is working well, very portable and easy to use.
I would recommend this to a friendVery comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse as an alternative to my Magic Mouse because I was getting hand cramps. This mouse is great! It's very comfortable for a bigger hand like mine, it's very smooth, and folds up to fit into a small pocket in a bag. I really love the mouse. Only reason for 4 stars is that the bluetooth is finicky sometimes and randomly disconnects for a couple seconds, but it comes right back. I'm not surprised because it is a Microsoft mouse paired to a Mac. But overall it's a great mouse!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're happy to hear that you're enjoying your Surface Arc Mouse! As for the Bluetooth, we hear you. We'll pass that information along to our team. In the meantime, you may find this troubleshoot page is just what you need: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-surface-mouse-and-microsoft-surface.
Kindly,
Victoria
Surface Customer Care
Works - Most of the Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Greg,
Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.
If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here: https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!
Kind regards,
Jessica
Surface Customer Care
Best mouse ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse, feel great and the ability to satire it flat while transporting is awesome
I would recommend this to a friendEasy to use and stores perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of this mouse, it lays flat for storing and is very comfortable when in use. It can bend to fit your hand. I have one, my husband has one, my son and daughter have ordered theirs. We are very happy with these.
I would recommend this to a friendresponsive ARC Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Arc is so responsive with no lag....really happy with it....
I would recommend this to a friendCool mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for traveling I love how it connects automatically to my devices
I would recommend this to a friend