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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4406 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,406 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Very light weight and convenient for travelling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always disliked the builtin notebook mouse. Just not response of enough. This is a great alternative that folds flat and goes easily enough in shirt/cargo pants pocket.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerry,

      Thanks for leaving us a great review for the Surface Arc Mouse. We're thrilled you're enjoying its responsiveness, as well as portable design.

      We're sorry to hear that your Surface device with the built in track pad has not been as responsive as you would like. We would love to get all of your devices running in top condition to give you more options. We highly recommend reaching out to our support team, so you can let them know what device you have and the troubles you have been facing. Depending on your Surface device, there are many ways to optimize your track pad or mouse experience. Our support team can be reached here: https://support.microsoft.com/en-us/contactus/. They will be happy to help!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Flexible and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility design and it feels like a normal mouse. Has a smooth feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Sleek Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse on account is that it is a genuine Microsoft product. You're are literally guaranteed it is going to work because their hardware works perfectly with their operating system natively. As soon as you pull the little plastic tab and search for Bluetooth devices, it appears instantly and handshakes seamlessly. I just love that no hassle aspect of it. The mouse goes flat for ease of packing it into your laptop bag. Don't quote me on this, but when it goes flat, I believe it saves battery like the previous iterations of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Honestly I have always preferred a track ball. However, they don't travel well. I decided to give this little mouse a try and I have not been disappointed. Hands down I prefer over a traditional style mouse. I love how it folds out and packs up. I would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse connects immediately and responds very quickly. The high arch takes a couple of days to get use to. It does glide well on my mouse pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just excellent. worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a very nice mouse. There have been some negative reviews regarding the right-button functionality of this mouse since you have to have your left finger off the touchpad for the right click to function, but I've found that once you start using the mouse, it's really not that bad. I recommend you try it out if you can before you buy it, but regardless, it really is a pretty mouse with high quality materials worth the price. Regarding battery life; I've been using the mouse every day for about four weeks and battery life is down to 84%, so that's around 4% per week, which would set battery life at right around 6 months. get yourself some rechargeable batteries at BestBuy and then battery won't be a problem ever again. which btw. I'm happy that it doesn't have an internal battery, it's just one less thing that could break in the mouse. Regarding gaming, for a casual player this one has been working great. I don't really play first-person shooters, so I won't be able to tell you how this mouse performs with those games, but I've been playing stuff like league of legends perfectly without any problems. There are some other great functions of this mouse like the horizontal scrolling, and the fact that it snaps flat for better carrying ability. Also, I recommend you download Microsoft mouse and keyboard center which will allow you to customize sensitivity and button functions. All in all, if you're looking for a premium mouse good enough for many things, this little one is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for the Mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this Mouse from Best Buy, and I must say, it has completely revolutionized my computing experience! This mouse is an absolute game-changer, whether you're a professional seeking enhanced productivity or a gamer looking for precision and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite mouse when traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second bluetooth arc mouse. The first one is still going strong on a different computer after having it for several years. I really like them for traveling with a laptop. When turned off they are flat and store easily. They work well with no glitches that I am aware of and the batteries seems to last forever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK , great for scrolling, sometimes has issue with right click/ left click.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this mouse. It tracks smoothly, ultra lightweight, and very easy to transport. The fact that it is flat when not in use makes it super easy to drop in a laptop sleeve or bag. It is a bit pricey if you normally buy a $20ish wireless mouse but I used BB points from buying my Surface to get this mouse and the Microsoft stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ıt was perfect. Looking is also adorable. You should give a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse connects with my computer so easily everytime. Thank you for the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to friends, glad they liked this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on the had and hand did not fatigue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great mouse, I wanted something that was small and compact, that I could carry around with me without it being so bulky. I love how easy you can turn it on and off and that its as slim as my phone, so it fits anywhere. I loved it so much I have 2, one for work and one for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better in some ways, worse in others

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arch of this mouse is deceptive. it's not meant for your hand. My favorite thing about this mouse is its scroll functionality. It's super easy to scroll vertically and horizontally, navigating websites and documents. The clicks are manageable if you click on the corners. Otherwise, they're too heavy. Initially, I thought it was too uncomfortable for sustained use. It's wider at the palm than the chunky Logitech MX Master Mouse series. However once I opened up an Excel file and began to tinker, I found myself using a paw/pencil grip-- My palm didn't rest on the arch at all. Grip: I held the mouse between my thumb and third finger, and kept it steady with my middle finger on the right click. My pinky finger actually rested underneath the mouse, and the third finger was comfortable along its under-slant. It's like ignoring the mouse and pointing with your index finger. I tried this mouse in both Excel and Sketchup (quick 3D modeling environment). It's great, but misses the middle click. Not too big of a deal in Sketchup since there's an easily accessible tool that does the same thing. This mouse is meant to supplement a keyboard. You should only be touching the mouse when you have something to accomplish, and to that end the mouse works well. However, the lack of extra sides buttons means that this shouldn't be your casual or everyday mouse if you're not already a wiz at the keyboard. It's like Batman. Effective in a pinch, but who really wants to hang out with Batman?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Control - solid performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With only one USB port on my new Lenovo I needed to move away from my old Microsoft Arc Mouse to the new blue tooth one. I have traveled with these great fold flat tools for the last decade. Always reliable with a great feel. The new one is also performing well. It has a slightly steeper curve than the original that shortens the back and lifts the mouse a couple of millimeters higher. It took some getting used to, but it is still the same great travel tool.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jeff,

      We're glad that you're enjoying the comfortable feel and reliability of your Surface Arc Mouse. Thank you for sharing your experience with it; we hope it continues to serve you well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get It Now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! It is so easy to use and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ergonomic, durable, long battery life. I purchased a new mouse but have identical model that I bought 8 years ago to go with my old surface. It still works so I keep it in my travel bag.

    I would recommend this to a friend