Customer Ratings & Reviews
- Model:
- CZV-00097/ELG-00001
- |
- SKU:
- 10148508
Customer reviews
Rating 4.6 out of 5 stars with 4394 reviews
(4,394 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several of these mice and love them. They take some getting used to but they are comfortable and work well on unusual surfaces such as a bed.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 3 out of 5 stars
Expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, but not as comfortable as I was hoping. Using trackpad instead
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear that you haven't found the Surface Arc Mouse to be comfortable. If we can be of any assistance, feel free to reach out to our team here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Victoria
Surface Customer Care
Rated 4 out of 5 stars
The lack of a middle mouse button holds it back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully and connects quickly and flawlessly. The use of AAA batteries allows for quick battery swaps instead of having to wait on it to charge. The only drawback is the lack of a middle mouse button. I use many programs that utilize this button, and its loss can be felt.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendRated 4 out of 5 stars
Good, Comfortable Feeling Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels comfortable in the hand. Comes in a variety of colors although only two colors were available at the store when I purchased my mouse due to lack of stock Best Buy appears to keep per the salesperson. The only negative is that it does not always connect to the blue tooth and I have to reset it.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sharon,
We're glad that you've been finding the Surface Arc Mouse to be a comfortable fit for your Surface experience. We'd be happy to help you with the occasional connection issues you've run into. Please email our team at [email protected], and we can help get this fixed for you.
Kindly,
Victoria
Surface Customer Care
Rated 3 out of 5 stars
Hard to use and not Red
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off this is not red. It is more of a burnt orange. I found it difficult to use. scrolling is so hard to do on this mouse. Save your money. Nice concept it didn’t meet my expectations.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
No, I would not recommend this to a friendRated 5 out of 5 stars
The Arc of Triumph!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks stylish and is wonderfully functional. Replaced an older version of the Arc mouse that had a USB dongle. I am very pleased with it.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 3 out of 5 stars
Convenient for travel but not ergonomic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should and was easy to setup, but it is not very comfortable to use. Scroll wheel is by touch which is hard to get used to as well. Does the job, but will not buy another one.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Soft Pink
No, I would not recommend this to a friendRated 5 out of 5 stars
Best non apple mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a Mac and I changed to Microsoft and I hated the mouse my desktop came with. I definitely missed my Magic Mouse. I upgraded to this mouse and I LOVE it! Love the touch pad and the sensitivity
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 5 out of 5 stars
best portable microsoft mouse yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product from Microsoft. I love the form factor for travel and the ability to scroll vertcally and horizontally (like an Apple Magic mouse but MUCH better) makes this well worth the price. Glad I was able to find one in stock...
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 3 out of 5 stars
Love this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, so neat that it bends as it does. Highly recommend
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 2 out of 5 stars
Not comfortable, nor smooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took this as a replacement to my USB connection wireless mouse. Design is too good but, not comfortable when you use it for a while. Cursor moment is not at all smooth. I struggle in PowerPoint and excel. Switched back to my old mouse and its way better. Price not justified.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for leaving your honest feedback. We're sorry to hear you encountered some difficulties with your Surface Arc Mouse. Our support team is eager to help our customers love their Microsoft devices. We highly recommend reaching out to them here: https://support.microsoft.com/en-us/contactus/. They will be able to help provide you with some troubleshooting techniques to get your device running smoothly.
We hope to hear from you soon.
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Chemist Cliff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. I was skeptical at first, however, when I tested it in the store, I was sold. This mouse performs wonderfully.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 3 out of 5 stars
Good for short usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hand starting to hurt after long usage. Otherwise it is fine.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
Not very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact that it turns off when you flatten it out
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us your honest review. It's true the Surface Arc Mouse was specifically designed to power off when flattened fort optimal portability. When in the arc position, the innovative technology can be be used on a range of surfaces, from hard-wood to even carpet. If the Surface Arc Mouse isn't a comfortable fit for you, perhaps you might consider another option to pair with your surface device.
The Surface Mouse is a lightweight option at a mere 3.21 ounces, and is designed with a slight curve for comfort. You can find this mouse on Best Buy's website here: https://www.bestbuy.com/site/microsoft-surface-mouse-silver/5663300.p?skuId=5663300.
We hope we can be of assistance finding the right fit for your Surface experience.
Kind regards,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Home computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but my review is about how awesome the staff were. They walked us through all our questions regarding apple computers , and appliances. Great job
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 5 out of 5 stars
Sexy Looking Mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the most compact mouse I ever bought. This is my 3rd one in about 5 years. Always get complimented on this.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 3 out of 5 stars
Handy but not perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Form and size are great for portability. Not the greatest at automatically connecting though - I have had to set it up again or restart to get it to work properly. A little pricey so wait for a sale.
This review is from Microsoft - Arc Mouse - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you've been having some difficulties with connecting your Surface Arc Mouse to your device. To assist, we highly recommend troubleshooting your mouse using this link here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
We sincerely hope that helps.
Kindly,
Heather
Surface Customer Care
Rated 3 out of 5 stars
hmmmmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had an awkward fit. couldnt rest my thumb and pinkie on the side
This review is from Microsoft - Arc Mouse - Burgundy
No, I would not recommend this to a friendRated 4 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this mouse! Super comfortable and convenient. I have a wooden desk, though, and where the glip/slider bar at the top, where the mouse rubs against surfaces, does not move the smoothest, and can be noisy.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's wonderful to hear that you love your new Arc Mouse. Thank you for sharing how comfortable it is to use; we hope you continue to enjoy it.
Cheers,
Chuck
Microsoft Customer Care
Rated 5 out of 5 stars
Mouse Person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love making the statement "I am a mouse person!" People look at me as if I am some nutso! Honestly, I prefer using the mouse as oppose to the pad though I am at times surprised at how accurate is my pad.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friend






