Customer Ratings & Reviews
- Model:
- CZV-00001
- |
- SKU:
- 5859104
Customer reviews
Rating 4.6 out of 5 stars with 4483 reviews
(4,483 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
good mouse but prefer the original
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay mouse. was looking for the original one but tried this one. its bigger than the original one. the rubberized material is also subject to easily getting scuff marks.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
No, I would not recommend this to a friendRated 4 out of 5 stars
The lack of a middle mouse button holds it back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully and connects quickly and flawlessly. The use of AAA batteries allows for quick battery swaps instead of having to wait on it to charge. The only drawback is the lack of a middle mouse button. I use many programs that utilize this button, and its loss can be felt.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendRated 4 out of 5 stars
Good, Comfortable Feeling Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels comfortable in the hand. Comes in a variety of colors although only two colors were available at the store when I purchased my mouse due to lack of stock Best Buy appears to keep per the salesperson. The only negative is that it does not always connect to the blue tooth and I have to reset it.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sharon,
We're glad that you've been finding the Surface Arc Mouse to be a comfortable fit for your Surface experience. We'd be happy to help you with the occasional connection issues you've run into. Please email our team at [email protected], and we can help get this fixed for you.
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
Comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several of these mice and love them. They take some getting used to but they are comfortable and work well on unusual surfaces such as a bed.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
best portable microsoft mouse yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product from Microsoft. I love the form factor for travel and the ability to scroll vertcally and horizontally (like an Apple Magic mouse but MUCH better) makes this well worth the price. Glad I was able to find one in stock...
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 3 out of 5 stars
Hard to use and not Red
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off this is not red. It is more of a burnt orange. I found it difficult to use. scrolling is so hard to do on this mouse. Save your money. Nice concept it didn’t meet my expectations.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
No, I would not recommend this to a friendRated 5 out of 5 stars
Best non apple mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have a Mac and I changed to Microsoft and I hated the mouse my desktop came with. I definitely missed my Magic Mouse. I upgraded to this mouse and I LOVE it! Love the touch pad and the sensitivity
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 3 out of 5 stars
Love this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, so neat that it bends as it does. Highly recommend
I would recommend this to a friendRated 3 out of 5 stars
Convenient for travel but not ergonomic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should and was easy to setup, but it is not very comfortable to use. Scroll wheel is by touch which is hard to get used to as well. Does the job, but will not buy another one.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Soft Pink
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for short usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hand starting to hurt after long usage. Otherwise it is fine.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact that it turns off when you flatten it out
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us your honest review. It's true the Surface Arc Mouse was specifically designed to power off when flattened fort optimal portability. When in the arc position, the innovative technology can be be used on a range of surfaces, from hard-wood to even carpet. If the Surface Arc Mouse isn't a comfortable fit for you, perhaps you might consider another option to pair with your surface device.
The Surface Mouse is a lightweight option at a mere 3.21 ounces, and is designed with a slight curve for comfort. You can find this mouse on Best Buy's website here: https://www.bestbuy.com/site/microsoft-surface-mouse-silver/5663300.p?skuId=5663300.
We hope we can be of assistance finding the right fit for your Surface experience.
Kind regards,
Jessica
Surface Customer Care
Rated 1 out of 5 stars
New layout without center strip sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version of this mouse with a metal strip in the middle. I liked it a lot. The problem with this mouse is that when you mean to click you often get a right click, which is most frustrating. I don’t know why they change the layout of this mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
The Arc of Triumph!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks stylish and is wonderfully functional. Replaced an older version of the Arc mouse that had a USB dongle. I am very pleased with it.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 3 out of 5 stars
hmmmmm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had an awkward fit. couldnt rest my thumb and pinkie on the side
This review is from Microsoft - Arc Mouse - Burgundy
No, I would not recommend this to a friendRated 3 out of 5 stars
Handy but not perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Form and size are great for portability. Not the greatest at automatically connecting though - I have had to set it up again or restart to get it to work properly. A little pricey so wait for a sale.
This review is from Microsoft - Arc Mouse - Cobalt Blue
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you've been having some difficulties with connecting your Surface Arc Mouse to your device. To assist, we highly recommend troubleshooting your mouse using this link here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
We sincerely hope that helps.
Kindly,
Heather
Surface Customer Care
Rated 5 out of 5 stars
Chemist Cliff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. I was skeptical at first, however, when I tested it in the store, I was sold. This mouse performs wonderfully.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this mouse! Super comfortable and convenient. I have a wooden desk, though, and where the glip/slider bar at the top, where the mouse rubs against surfaces, does not move the smoothest, and can be noisy.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's wonderful to hear that you love your new Arc Mouse. Thank you for sharing how comfortable it is to use; we hope you continue to enjoy it.
Cheers,
Chuck
Microsoft Customer Care
Rated 5 out of 5 stars
Mouse Person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love making the statement "I am a mouse person!" People look at me as if I am some nutso! Honestly, I prefer using the mouse as oppose to the pad though I am at times surprised at how accurate is my pad.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendRated 1 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking product and concept. But it will not stay connected to my computer. I’ve tried changing batteries and everything else I could think of. I grew tired of it after a couple days. Returning it.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Aaron,
Thanks for taking the time to reach out. We'd like to chime in to offer some assistance. If you are using a Surface device or computer with Bluetooth 4.0 or later, your Surface Arc Mouse should be able to connect as long as these system requirements are met. If you have already checked these system requirements, we highly recommend trying out these simple troubleshooting steps here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Perfect addition
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my Microsoft surface pro. Like the color and keyboard performance is as good if not better than any other keyboards. Worth the investment to upgrade.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friend







