Customer Ratings & Reviews
- Model:
- EP2-32831
- SKU:
- 11332290
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
GOOD DESIGN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.compact but yet works as well the button work great
I would recommend this to a friendMicrosoft Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this mouse and it works in any surface.
I would recommend this to a friendStylin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So cute and stylish and easy to use its comfortable
I would recommend this to a friendThe design is bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its design is very bad and uncomfortable, especially after long-time use.
No, I would not recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but doesn't work as well as advertised -- especially given its price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you've been experiencing some difficulties with your Surface Arc Mouse, and we'd love the chance to help. Please feel free to reach out to our team here: https://aka.ms/AA4rbq6, with any additional feedback you'd like to provide.
We hope to hear from you soon!
Best,
Heather
Surface Customer Care
Not recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, it is not easy to control that and the click is not sensitive.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mark,
Thanks for taking the time to reach out. We're sorry to hear you've been having some difficulties with your Surface Arc Mouse. If you haven't yet, we highly recommend trying some of these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023522. If you continue to have the same difficulties with the performance of your Surface Arc Mouse please feel free to reach out to our support team here: https://aka.ms/AA4rbq6.
Kindly,
Heather
Surface Customer Care
Too Small
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not love this mouse. It should be a little bigger. I have small hands and it was still too small for all day use.
No, I would not recommend this to a friendnot comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not comfortable in your hand with only one setting
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
We're sorry to hear that you didn't find the Surface Arc Mouse to be comfortable. We appreciate the feedback, and will pass it along to our team.
Kindly,
Victoria
Surface Customer Care
Not ergonomic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird angle for my hand, difficult to scroll, hard to manuver, rather use track pad on laptop.
No, I would not recommend this to a friendGreat mouse great battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the price is a little too high for what it is, got it on a price match deal for around $50 and does the trick
I would recommend this to a friendNot working not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disapontment for this item best buy need to verify to check is working or not, i bought for my frend he says not working he blame me you give me defective item.
No, I would not recommend this to a friendnot so good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very mobile. Not very comfortable. If you have small hands, I may be a good fit.
No, I would not recommend this to a friendNot received
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive order and it says they will refund it they didn't
I would recommend this to a friendPiece of crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd one if that tells the story! Its 2 months out of warranty and is crapping out on me like the other 2. A 765 mouse should last more the 14 months. i have logitech's in the house that are 10 years old and still working!
No, I would not recommend this to a friendBring Back the Old One
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has blue tooth. Garbage beyond garbage. Don't even.
No, I would not recommend this to a friendContinuous Glitches.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought the Mouse thinking it might be better compatible with the surface laptop 3 I recently purchased. However, there has been a continuous amount of glitches. I'm really Disappointed with this product.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to share your honest experience with the community. We're sorry to hear you're encountering difficulties with your Arc Mouse and we'd like to help. We recommend checking out this mouse troubleshooting article here: https://support.microsoft.com/en-us/help/4034571. If you'd like additional assistance, our support team is eager and ready to help here: https://aka.ms/AA4rbq6.
We hope these help.
Best,
Rebecca
Microsoft Customer Care
micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refund did not use. not able to understand how to use it
No, I would not recommend this to a friendGot a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried pairing it to my Surface Pro; even changed batteries, but the Bluetooth wasn't located. Next I brought it to Geek Squad support desk and they found the same conclusion. I had to return the item for a refund.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry that you experienced some unusual difficulties with your Surface Arc Mouse. In the future, our support team is always happy to help you get started with your new devices. Feel free to reach out and provide extra feedback about your experience here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Batteries
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries that came with this exploded inside about a year later and now its useless. Total waste of money since I only got to use it a few times as it was for a back up computer
No, I would not recommend this to a friendNot as good as old model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as old model. Has issues sometimes connecting to laptop.
No, I would not recommend this to a friend