Customer Ratings & Reviews
- Model:
- EP2-32831
- SKU:
- 6625053
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Great looking, but not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking but not comfortable to use. Doesn’t feel natural.
No, I would not recommend this to a friendNice but lots of oil stains
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and portable and left and right clicks work fairly well
I would recommend this to a friendGOOD AN UGLY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the technology love the ability to put it in whatever shape fits you best and its functionality is a 5 plus stars There is something in the technology because here we are a month and a 1/2 past return date and it keeps dying no it's not the batteries. How about every 2 days it Disconnect from my system this is getting extremely annoying and I will be calling the Best Buy.
No, I would not recommend this to a friendnice but also pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like to use the mouse cause it fits my hand very well and is light
I would recommend this to a friendWant a pocket mouse... this is it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my iPad/traveling. It does the trick!
I would recommend this to a friendDesign over Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Arc Design is awesome; the functionality is not. I love that the mouse flattens out to turn it off; I don't love the fact that the scrolling wheel is replaced by a touch pad on the mouse, one that barely works and is too sensitive to be very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
We appreciate you leaving some honest feedback about your experience with Surface Arc Mouse. Since you're a fan of the design of Surface Arc Mouse, we recommend checking out the Arc Touch Mouse. It has the same design with a more defined Bluetooth scrolling strip. Our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Good, not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design, not the best mouse I have owned. It is ok.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in college and it does what I need it to do!!!
I would recommend this to a friendNice mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It one of the best bluetooth mouse that I used before.
I would recommend this to a frienddifferent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little different but its growing on me. So far no issues.
I would recommend this to a friendAverage Mouse?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this mouse is pretty average. The bluetooth has interference with wireless headphones, the sensitivity is off and strange to properly balance. You're better off with a Logitech mouse, and the overall feel of the mouse is not comfortable whatsoever.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Haris,
Thanks for the feedback. We're sorry your experience with Surface Arc Mouse was not what we've come to expect from our accessories. We want you to know we take all feedback from the community seriously and we'll be sure to pass it along to the rest of our team.
We also have a troubleshooting link here: https://support.microsoft.com/en-us/help/4023522, that could be helpful with adjusting the sensitivity of your Surface Arc Mouse.
Best,
Heather
Surface Customer Care
Even better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good design gets even better. Very pale and it just works.
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth feel and easy to set up and use. Great product
I would recommend this to a friendUnique
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little getting used to. Other than that, it’s awesome.
I would recommend this to a friendLooks great but tricky to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek look of this wireless mouse and it stores flat for easy storage. They only thing it’s that it is super sensitive and I find it at time hard to control when I try to highlight something for cutting and pasting, etc - and had to struggle with it quite a bit.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you love the sleek and compact design of the Surface Arc Mouse. We know switching mice can be a big task, and we're here to help. Here are some helpful tips for how to navigate your Surface Arc Mouse: https://support.microsoft.com/en-us/help/4037233/surface-microsoft-surface-arc-mouse.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and he loves it. I would recommend.
I would recommend this to a friendNice but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Easy to use and set up. Little expensive though.
I would recommend this to a friendLove the curve and simplicity of control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, does drop Bluetooth a little too often.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having some difficulties with your Bluetooth connection. We highly recommend checking out these troubleshooting tips: https://support.microsoft.com/en-us/help/4023522.
If you should experience any further questions or concerns, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great mouse, lays flat when not needed and stores well.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to move and work with. Sleek,smooth, and simple
I would recommend this to a friend