Customer Ratings & Reviews
- Model:
- EP2-32831
- |
- SKU:
- 6625053
Customer reviews
Rating 4.6 out of 5 stars with 2665 reviews
(2,665 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use everyday for work and is very easy to use and comfortable for my hand. Easy to pack and take with me whenever I go.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
A wonderful tool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Arc Mouse is a 'must have' addition to the Surface Pro. I enjoy the ease of the touch screen, but the Arc Mouse opens many new doors, so to speak, and makes use much easier. I appreciate that a simple flex of the Mouse turns it in and off, maximizing battery life and making storage a breeze. Connecting via Bluetooth is simple. In short - easy to use and a wonderful tool!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
Cool design, bad scrolling
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this mouse for it's foldable design. Great for traveling, always worked when activated, worked well on most surfaces. My only issue was the scrolling. Without a wheel it relied on touch and honestly I found it to be inconsistent. Ultimately I ended up going with the Surface mobile mouse since it has a low profile and a scrolling wheel. If Microsoft figures out the wheeless scrolling the Arc mouse would be a home run.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
New Microsoft Arc Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the updated version from the first iteration. It's great for travel, and easy to use with either hand. My only issue so far has been that the "right click" does not consistently recognize and I have to re-click multiple times, sometimes.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with Microsoft Surface Pro as I am left handed and not comfortable using mouse built in. Awesome device, folds flat so easy to slip into bag.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Surprisingly good mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised with this mouse. I was unsure on getting it but needed a new one for work. With the ability to turn it off by laying it out flat, makes it perfect to fit in a back pack. It did take a day or two to get used to it, as well as making a few adjustments to the speed I am really happy with this purchase.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Responsive and Slim Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Microsoft Arc wireless blue track ambidextrous mouse. I wore out the first after five years. This mouse is very responsive and easy to use. It flattens nicely for convenient compact storage
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Cool mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for traveling I love how it connects automatically to my devices
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Best Surface mouse!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mouse for pairing with the Microsoft Surface. I love that I can put it flat in my backpack. Also, not having a dongle and connection via Bluetooth is awesome!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse. The size and design are ideal to bring in my case with the laptop.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
Overall good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy integration with the Surface Pro. I find it mostly easy to use. I don't use a mousepad so in some cases it doesn't flow as nicely as I'd like on some surfaces that other mice do better on. As with all Surface accessories it is overpriced. The best feature to me is the fold flat for off and arc for on. When flat/off it is the lowest profile mouse I know of which is great for transporting it. It also has a nice form factor so it looks stylish if that's important to you.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your feedback and leaving this review. We're glad the device is able to save you space while traveling. We read every review, so we'll be sure to share your feedback with our team. To be sure your mouse is set up the way you like, try downloading the Mouse and Keyboard Center to have full control over your device's settings: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.
Take care,
Amanda
Surface Customer Care
Rated 5 out of 5 stars
Great Travel Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used an Arc Mouse previously - actually two different models. This one seems to be the best yet, and I hope it will last longer than my previous two. Having the smooth surface on the top makes it easier to clean and no creases for anything to fall into. Great operation and haven't had to reset it yet with constant use.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Great mouse for single device use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this mouse so much, I bought 2! Hate the fact that I had to buy two. Would be so much better if it could be switched between multiple devices. Obviously I could go into device settings and switch bluetooth, but I just have a dedicated mouse for my work and personal computer. At least they're color matched? Otherwise, stays connected, moves smoothly, does what it's supposed to do.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is kind of on the expensive side, but it is my favorite. It is comfortable and feels natural in my hand. I love how responsive it is and how it does not have the mouse wheel but you can still scroll up and down and even side to side. It has a nice feature that you can flatten it and it turns off the mouse and it makes it easy for storage or transporting.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Best portable mouse I have every used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so amazing. I LOVE the way you just push it flat and it shuts off for easy travel. Battery life is fantastic. It's fun to hand the mouse in the flat position and then ask someone what they think it is... then show them it's a mouse, pop it into the arched position and watch the WOW effect!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for raving about us to the community! We're delighted that you love our sleek and portable design. We're glad that you have been having a great experience with your Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Flat mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it laying flat to pack. Kind heavy fot its size.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
Works - Most of the Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Greg,
Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.
If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here:  https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!
Kind regards,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a week to get use to the form - now it is difficult to use another mouse
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Very comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse as an alternative to my Magic Mouse because I was getting hand cramps. This mouse is great! It's very comfortable for a bigger hand like mine, it's very smooth, and folds up to fit into a small pocket in a bag. I really love the mouse. Only reason for 4 stars is that the bluetooth is finicky sometimes and randomly disconnects for a couple seconds, but it comes right back. I'm not surprised because it is a Microsoft mouse paired to a Mac. But overall it's a great mouse!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're happy to hear that you're enjoying your Surface Arc Mouse! As for the Bluetooth, we hear you. We'll pass that information along to our team. In the meantime, you may find this troubleshoot page is just what you need: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-surface-mouse-and-microsoft-surface.
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
I purchased it for daughter for the comfort of her
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter uses it for comfort of her wrist. She uses it for work.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friend









