Customer Ratings & Reviews
- Model:
- HN4-00001
- SKU:
- 6145605
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Surface Book 2's ease of use, versatile tablet mode, and excellent battery life. Many also praise its performance and elegant design, though some find the weight to be a positive attribute. However, the high price point is a common concern, along with the limited screen size and port selection for some users. A few customers also mentioned that they wished for more RAM and storage options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tablet mode
Very flexible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the flexibility. You can use it as a full laptop or as a tablet anytime.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sana,
Thanks for leaving a review! We're big fans of how versatile Surface Book 2 is for different tasks, and we're glad to hear you are too!
Cheers,
Heather
Surface Customer Care
Good for drawing, and functional for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly bought this computer for art capabilities,and it's worked well - I've been using Autodesk sketchbook with good success. I also wanted a computer that could handle at least some gaming, and it handled civ v pretty well when I played it, even for long stretches of time. If you're solely looking for gaming, I'm sure there is better, but this can at least handle the games.
I would recommend this to a friend- Pros mentioned:Tablet mode
Impressive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality. Using as tablet is great feature & gives the liberty to end user to use as per individual need.
I would recommend this to a friend - Pros mentioned:Speed
2 in 1
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet and computer. Super fast and techy! Wish had more options for covers though.
I would recommend this to a friend The one 2-in-1 Laptop to rule them all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have own many different laptops, tablets an 2 in 1's an this is by far the best.
I would recommend this to a friend- Pros mentioned:Battery life
Love this computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, good for moderate gaming and getting things done.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear your new Surface Book 2 has been great for gaming and that the battery life has been living up to our expectations. Thanks for taking the time to share your experience with us and the community and we hope you continue to enjoy your new Surface!
Cheers,
Heather
Surface Customer Care
Joru
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and great product. I recommend this product to anyone who are considering
I would recommend this to a friend- Pros mentioned:Speed
Great laptop for college.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much this computer won't do. Great storage capability and fast processor.
I would recommend this to a friend - Cons mentioned:Price
Microsoft Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think Microsoft makes a nice computer but it is a little pricey and it should come with more accessories included at this price point.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it’s versatility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tool and asset to my writing. Ease, workability and style!
I would recommend this to a friend - Pros mentioned:Speed
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works really quickly. The batteries do seem to drain at the same rate when the tablet is plugged into the base which at first I felt was odd.
I would recommend this to a friend - Pros mentioned:Battery life
Good school computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My is using this for college. Convenient to use the touch screen. Good battery life.
I would recommend this to a friend - Pros mentioned:Speed
Nice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built fast and fancy love it great for photo editing.
I would recommend this to a friend - Pros mentioned:Performance
So fast great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our daughter uses this for graphics school she whizzes right thru her presentations.
I would recommend this to a friend love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my surface book still to this day. I can even play games on it which is a plus I never thought I'd have without a specific gaming computer. I get my school work done, I love the detachable screen. I just love this overall. The only downside I have found is that it tends to get pretty hot after sitting on your lap for a while.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my Data Science graduate program. I am aware other machines have similar specs but none are as beautiful or seemless as this one! The touch responsiveness is superior when compared to other machines. It runs much smoother than my wife’s MacBook Pro and I am in love with it. I have since purchased additional accessories which all integrate effortlessly to the machine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your Surface experience with the community! We're thrilled that you're loving the powerful versatility, as well as superior performance. We hope you're enjoying all the wonderful accessories we offer in combination with this powerhouse of a machine. Welcome to the Surface family!
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Dang...16 hr battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Allright-its slick. I mostly got it because the stylus erases And I will stop having to translate my ios to inferior formats for my peers. I live on a pair of ipad pros but if this proves to have a user friendly interface Im all about dual weilding and picking which one is my primary and which is a spare moniter. It’s fast I’m still getting used to windows again So not maxing it out but impressed thisfar
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great review. We're proud to hear the battery life impressed you! As you continue to use the device, take a look at this guide for some tips on adjusting to Windows 10: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Ease of use
Nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product easy to use I’m very happy with the results
I would recommend this to a friend - Pros mentioned:Speed
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No issues so far. Like the facial recognition and how fast it works
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop with a lot of features. Easy to keep plugged in with a strong magnet.
I would recommend this to a friend
