
Rating 4.7 out of 5 stars with 432 reviews
4.7- Ease of use (69)
- Speed (53)
- Tablet Mode (48)
- Battery Life (34)
- Performance (32)
- Price (12)
- Screen Size (10)
- Ports (5)
- RAM (4)
- Memory (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
The do everthing laptop
I am a college student, a gamer, and a vr enthusiast. For a student: As a student I use this laptop for running 3d anatomy programs as a pre med student. The i7 8th gen cpu is blazing fast and renders my 3d programs very quickly. The surface book 2 has a detachable screen and so it is great for taking notes and jotting down ideas. In class I use it a my one and only notebook using one note to create and organize all of my notes. Microsoft claims a 17 hour battery life. However because these tests are done of a single video loop your mileage my vary. I usually get 10+ hours with screen at 50% with a combination of office suite work, and with 3d anatomy open. Gaming: When I want to relax and blow off some steam I run over watch and other newer titles on this. However, running video games at the book 2's native resolution is not ideal. The gtx 1050 in here is not great for near 4k gaming. Virtual Reality: I have recently gotten into vr in Microsoft's "Mixed Reality" platform. Playing many games from the Microsoft store and Steam vr store. Games such as: Super Hot, Space Pirates, DOOM VFR, and other vr titles run great on this. Unfortunately I do not think that the surface team originally had the book 2 in mind for MR. You have to use a usb c to hdmi adapter to connect the headset, and make an awkward stretch of the usb cable that is also needed to run the headset on the other side of the laptop. While in the vr experience I notice at times strange pulsating effects on the screen (not seen on my gtx 1070 gaming rig). It is mostly during loading screens though.As this version of the book 2 has only 256 of storage I use my external ssd to run this, and so I would recommend some kind of external storage if you plan on doing something similar. SALE: When I added my laptop to my cart I noticed that a MR vr headset was included in the purchase! I ran over to my nearest best buy store to get some explanation on this. It turns out that you save 400$ with the purchase of a "Mixed Reality Ultra Certified laptop". If you want to take advantage of this the sale will end this Saturday 12/23
Posted by Realistic
- Rated 1 out of 5 stars
Purchased Open Box "Excellent"....wasn't excellent
I purchased an Open Box Excellent, but it was far from that. It just came in the mail an hour ago and this is what I found out. 1. As soon as I opened the laptop, I see a dent at the top of the laptop near the camera which shows it was dropped while open or at an angle. Very noticeable. 2. I see a dent on the bottom of the laptop beneath the keyboard as well as other scratches and marks. 3. I assumed it would have had a little juice from being worked on since it was an open box but it didn't which was fine. I plug in the laptop and waited a min and then turned it on. While inspecting the laptop, I noticed it said battery 2 was charging but not battery 1(whatever that means). It kept making a da da ding noise as if it was trying to die but no notifications popped up. I also noticed after 10min, the battery didn't budge above 0%. At some point, the laptop went to sleep and it asked me for a password to log back in. I reset the computer and it allowed me back in. Apparently, an adm profile is still attached(probably repair people). I also noticed it asked me it reset the computer when it came back on. As for the battery, it now said battery 1 charging and not battery 2 and then 5min latter both began to charge. I normally by new, especially electronics, but I took a chance with hopes that it would have been in the condition Bestbuy advertised it. Needless to say, I'm bringing it back tonight or tomorrow.
Posted by Chuckie
- Rated 1 out of 5 stars
Falling apart less than 1year old
The keyboard On this laptop is not durable enough for normal use. I bought this for my son for college. I bought a higher end model intending for it to last 4 years and not be obsolete. 9 months into ownership the keys are breaking. My expectation is that should never be an issue. I have a MacBook From 2009 that is still running strong. I am really glad I got the extended support.
Posted by Bud110
- Rated 5 out of 5 stars
Great combo tablet/laptop
I love the versatility and ease of use of my new Surface Book 2. It feels lighter than the original. So far I've also noticed the battery stays comfortably cool while running and lasts for hours. It still has the same great keyboard and beautiful graphics on screen. The touch screen is a really nice feature and a one up over a Mac. I really like that I can load my choice of software for photo processing or letter writing or whatever and get the results I expect.
Posted by Jeepma
- Rated 5 out of 5 stars
Great for business and pleasure
I love how it can be a tablet or a laptop. It is large, fast, and easy to use. It connects to my projector for presentations for work, easily set it up to stream to my smart tv’s or multiple monitors. The only think I wish was I got the 16gb of ram version as I use a ram heavy software for work but so far not any issues with it just thinking for the future.
Posted by Ryan418