Customer Ratings & Reviews
- Model:
- HN4-00001
- SKU:
- 6145605
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Surface Book 2's ease of use, versatile tablet mode, and excellent battery life. Many also praise its performance and elegant design, though some find the weight to be a positive attribute. However, the high price point is a common concern, along with the limited screen size and port selection for some users. A few customers also mentioned that they wished for more RAM and storage options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Great laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well, perfect for what I use it for, great for school and work.
I would recommend this to a friend Almost nails it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does great as a laptop. Docking station with dual 4K capability is unfortunately absent. The tablet function is not really a tablet as it lacks many of the apps and functions of a typical tablet and there are some conspicuous issues like lack of PS Vue streaming capability on a windows machine.
I would recommend this to a friendThis is a FANTASTIC piece of equipment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year ago the company I work with switched to an IOS Mac/Ipad system. I now use this Surface Book 2 as my "Take With" computer. The only thing I am unhappy with is that it does not have a modem, so I use my iPhone as a hotspot. This is a great little laptop.
I would recommend this to a friendWay Better Than I Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was blown away by what Microsoft created when I used this device.. it's a laptop, a tablet, and it works great for digital art. I purchased the surface pen and began to recreate some sketches I've done on paper and the fluidity and accuracy is so good and I am extremely happy with it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for giving the Surface Book 2 a try! We're delighted that your new device is helping you stay in the flow with your digital art! We love seeing our customers get creative with their Surface devices. Be sure to use the hashtag "#CreatedOnSurface" on twitter so we can see your hard work!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Great for college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this computer will be great for college, definitely recommend.
I would recommend this to a friend Well Rounded and Capable Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only true gripe about this device is that it needs to have a more durable build quality. The build quality is still nice despite this. I love everything else. It does everything. I use it for video consumption, mild gaming, taking notes, writing reports, and browsing. It does all of these things extremely well. I would recommend this product as well as some protection.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to use, functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great display, beautiful clarity. Very easy to use and simple to maneuver.
I would recommend this to a friend Love the PC. Glad I bought it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been looking at the Microsoft Surface Book 2 for quite some time. Finally bought it, and am very pleased with my choice. Screen is fabulous, tough screen is great. Only drawback is I use two PCs on a single display via HDMI and it appears I may not be able to get this to work. Took PC with me to Italy, France, Greece, Spain and Croatia and not a single glitch.
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently went from a MacBook Pro to this Surface Pro. There is a bit of a learning curve changing OS's but I like what I see so far. My only complaint is the lack of Apps on the Microsoft store but that doesn't take away form the fact that this a great laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for giving the Surface Book 2 a try! We're delighted you're loving your new device. We know that switching between operating systems can be a daunting task, which is why we put together some handy tips for making the switch! Check them out here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Cheers,
Jessica
Surface Customer Care
Best Macbook Pro Replacement.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went back and forth between this and the macbook pro but after using this for a while I don’t think i will ever go back. That is until Apple releases a touch screen macbook aswell. The graphics card gives you great performance, even in gaming!
I would recommend this to a friend- Cons mentioned:Price
Laptop and tablet in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but a bit expensive for the configuration
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter. She loves it. Easy to use.
I would recommend this to a friend Very nice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is certainly a very sturdy, professional-feeling device. Wonderful screen, great keyboard. I did return it however, for the larger 15" model and I haven't regretted that (I will use it primarily as a laptop, but with tablet ability).
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give Surface Book 2 a try. We're delighted to hear you found the perfect fit with the 15 inch version of this device. We hope you continue to enjoy all this powerhouse of a machine has to offer!
Cheers,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
- Pros mentioned:Tablet mode
Great - light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick response - easy to convert from laptop to tablet
I would recommend this to a friend Awesome features on this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that the top can come off of the keyboard, so the screen can become a tablet. Love that it is touch screen. Love how fast it runs. Only complaint- very short battery life unplugged. It’s not like my other computers where I close it and can open it back in the morning, it will be dead in the morning.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you're loving your Surface experience so far! The Surface Book 2 is a powerful, and extremely versatile all-in-one machine, perfect for handling all your day-to-day tasks. If you feel like your battery isn't lasting as long as it should be, we have some great battery optimization tips to help you make the most of your charge. Check out our tips here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power .
We hope this helps!
Cheers,
Jessica
Surface Customer Care
Great Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the flexibility of having a laptop and a tablet at the same time. The graphics card is great. The computer works good. Its light weight and works quick. The price was great too. Happy Customer.
I would recommend this to a friendGreat for graphic designer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great tablet yet a laptop ! Can design cool logos and/or shirt design on it ! Definition is amazing and colors are so bright and vivid love this thing!
I would recommend this to a friendGreat laptop/tablet option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using my Surfacw Pro 2 for about a month now. I find it your just using it for easy computer related tasks this might be too pricey if an option but if you will utilize the detach ability of the keyboard and screen or the touchscreen options then the Surface has been designed for this type of use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted you're loving the versatility of the Surface Book 2. This all in one device brings the best of power and performance to your fingertips so you can work the way you choose with its many different modes. Thanks for calling out your favorite features for the community!
Cheers,
Jessica
Surface Customer Care
Excellent and powerful in a small package.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son in college, said he loves it! Only issue is the band that runs side to side along the hinge, broke a month after use not really sure it makes any difference.
I would recommend this to a friendSurface Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first laptop purchase, it was very user friendly, super fast, lots of memory, cool detachable feature to convert to a table with less weight but I found that it was just too big for ME to use a a table but as a laptop it was awesome!
I would recommend this to a friend
