Customer Ratings & Reviews
- Model:
- HN4-00001
- SKU:
- 6145605
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Surface Book 2's ease of use, versatile tablet mode, and excellent battery life. Many also praise its performance and elegant design, though some find the weight to be a positive attribute. However, the high price point is a common concern, along with the limited screen size and port selection for some users. A few customers also mentioned that they wished for more RAM and storage options.
This summary was generated by AI based on customer reviews.
Perfect for students
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a true game changer when it comes to taking digital notes . Microsoft could lower the price by many dollars though they probably won't because they don't have any real competition.
I would recommend this to a friendGreat desktop replacement
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace my desktop as I am no longer a gamer. However, this laptop does satisfied my gaming needs if I do have the urge to play a few games like Crysis :)
I would recommend this to a friendSurface Book 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saved a lot on a open box item and got this for almost 500 dollar below its true value, works great no problems so far. Love the the two in one features and its i7 and 1050 graphics card in it.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to used it as laptop and tablet really great feature of this laptop. But again, bought a Surface pro6 before I bought this laptop and i am still having the same problem. I cannot connect with any wifi’s
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your Surface experience with the community. We're glad you're loving the powerful versatility Surface Book 2 has to offer. We're sorry to hear you're having difficulties connecting to your WiFi network. We would love to be of assistance in helping you connect your device. We highly recommend checking out our troubleshooting tips here: https://support.microsoft.com/en-us/help/4023499/surface-surface-can-find-my-wireless-network-but-cant-connect.
If you should have any further questions or concerns, our support team is always happy to help. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
We want to hear your Surface story. Share your experience by leaving a review.
Great laptop for college.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box laptop was a great way to get this laptop for a much better price than it was going for. 5 stars for the quality of a used product and the warranty coverage. Great laptop
I would recommend this to a friendBest of both
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new surface book has the best features of a tablet and the full sized comfort of a lap top. The touch screen and stylus functions are exceptional. The screen is crystal clear. I really love this device.
I would recommend this to a friendGreater a beginning graphic artist
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a young graphic art student It is the next step up from the one they wanted. They LOVE it and were very glad I did not get them the one they thought they wanted.
I would recommend this to a friendGreat laptop and workstation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this for my workstation runner multiple monitors with the docking station, and then have it as my laptop to travel with when needed. It is incredibly powerful and versatile!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear about how you like to work with your Surface Book 2. Whether you're at home, or on-the-go, the Surface Book 2 provides constantly brilliant performance. It's great to hear you love using the Surface Dock to create your optimal set-up. Thanks for sharing your great tips with the community!
Cheers,
Jessica
Surface Customer Care
great purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my sons HS graduation. He loves this laptop and hasn't had a negative thing to say about it. Would purchase this laptop again.
I would recommend this to a friendAwesome computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this computer. I love the ability to use the pen & snap off keyboard. Just wish the keyboard came off easier. I'm worried the connectors will eventually break.
I would recommend this to a friendSurfaceBook
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had an issue with this laptop. Used it for my studies in college and didn’t fail me. Ran engineering softwares and it help up perfectly.
I would recommend this to a friendI like it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good laptop. However, realistically it probably would be better to buy a cheaper one with a better processor.
No, I would not recommend this to a friendGreat laptop for any task
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a college students in IT and this works great for programming and also very good for gaming. Love it only thing I regret is not getting more storage for it.
I would recommend this to a friendLike the Book 2 as much as my Book 1.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy a computer without a pen after having the Book 1 for almost 4 years. But that's not all I like about this computer...I am amazed at what it can do.
I would recommend this to a friendLike its versatility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this laptop connected to a 4k bigger monitor. I was trying to use the Microsoft dock but the connection kept on having problems. Now I'm using a USB C mini dock and connected to it are 2 usb devices and HDMI cable, no problems at all!
I would recommend this to a friendSurface Book 2 is great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was knowledgeable, patient and very engaging. He explained all of the strong points of the laptop to my daughter who will be using it for college.
I would recommend this to a friendFantastic machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased this fantastic machine but I have been using my friend's for a while now. This is the greatest laptop I have ever used. Pricey but the the money!
I would recommend this to a friendHome Run
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an evaluation piece. It turned out so good, I sold my Macbook pro & Ipad pro and use this exclusively now. Great product Microsoft.
I would recommend this to a friendExcellent Surface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent surface book. Really good buy. Machine works very well. The screen board is so convenient for taking notes and drawing!
I would recommend this to a friendSo user friendly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Was very hesitant about the price, but I was impressed with the capabilities of the computer. Can’t wait to my wife and I to use it for grad school.
I would recommend this to a friend
