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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 432 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Book 2's ease of use, versatile tablet mode, and excellent battery life. Many also praise its performance and elegant design, though some find the weight to be a positive attribute. However, the high price point is a common concern, along with the limited screen size and port selection for some users. A few customers also mentioned that they wished for more RAM and storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 432 reviews
  • Rated 5 out of 5 stars

    Is a excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good laptop with a great warranty, touch screen with a great price I save a lot money on this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. Like the feel of theses and they work great! Would recommend for any professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a worthwhile investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a premium laptop/tablet like no other. the high price matches the high quality of this product. two enthusiastic thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Condition - Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a few hundred dollars on the surface book 2 by taking a chance on an open box. The laptop was in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Setup was amazingly easy and the quality is nothing less than we expected from a Microsoft item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device with huge performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal laptop for my day to day work. Detachable screen is a great feature. overall I am enjoying my new gadget.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rajesh,

      Thanks for the review! We're thrilled to hear you're new Surface Book 2 has been and ideal partner for your day to day work, and that you've been enjoying the unique detachable screen for a tablet experience! We highly recommend checking out Surface Pen to use with your Surface Book 2 while in tablet mode. You can learn more about Surface Pen from our friends at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-pen-burgundy/5859102.p?skuId=5859102.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent for anything you want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is laptop is so interactive that whatever you want to do, you will feel comfortable doing it on the surface book 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is hands down the best device I've ever used. I use this for work and graduate school and have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive searched a while before purchasing the Surface Book Laptop and very satisfied that i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this for classes and note taking and it works really well for it's intended purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the working professional!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I have purchased for work. They are great additions to the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what my artis daughter wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is an artist. This Surface is allowing her to explore digital art at a new level. No complaint so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface in a great computer. The touch screen response is great and is very powerful for its size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for buk?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very very expensive, but if you are going to use everything and I mean everything about this computer, and if you dnt plan on upgrading it soon then it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than previous versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft improved most issues with the previous surfaces and i feel it is smoother operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Used to be a Macbook user and I believe Windows PCs are finally catching up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college. Heavy duty and has many different components and features that are helpful for daily tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so versitle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how versitle this computer is. i can do all of the work I need to and have all of the fun I want to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Book 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product resolution ,mouse pad and construction are top notch . I will definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen resolution on this laptop. A little on the heavier side but the nvidia gpu makes up for it!

    I would recommend this to a friend
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