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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Surface Book 2's ease of use, versatile tablet mode, and excellent battery life. Many also praise its performance and elegant design, though some find the weight to be a positive attribute. However, the high price point is a common concern, along with the limited screen size and port selection for some users. A few customers also mentioned that they wished for more RAM and storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 432 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new laptop purchase and software, it will be great for my hobbies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best graphics and sleekest device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that as corporate business machines, these are the best all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter so she can use it for college, she’s been using it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer with everything I need for school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for everything, taking notes, school work, research, etc. This can handle it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2-in-1 yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing piece of equipment. Meets all of my college class requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Very nice display. Very fast boot. And the keyboard is wonderful. Only con I see is battery life and charge time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! We're thrilled to hear you're enjoying the 13.5" PixelSense Display of your Surface Book 2. To help optimize your Surface's battery, we recommend following this link here: https://aka.ms/AA4rbqj.

      If you ever have any additional questions about your Surface Book 2, or need specialized assistance, our support team is always available to help here: https://aka.ms/AA4rbq6.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love the computer works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs smoothly and love the quality, haven’t had an issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computing power!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid machine. Microsoft knows what they are doing with this computing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this Surface 6.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Surface 3 to the Surface 6was a great decision. We LOVE it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Book 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my new computer. I do art on the side and this is the computer for the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It's fast, hard wonderful tools and features. The sketch pad is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop is fast, very responsive, with easy detachable screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all around comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and can be used as a desktop with my large monitor. a laptop and a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too new to make substantial comments. Pen should come standard with surface pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great. It got nice keyboard and everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I use it for all my design work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexibility and easy to use. Screen and tablet is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new device couldn’t be happier. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatility!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. Gives you the best of both worlds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ,staff was very helpful depending on the store

    I would recommend this to a friend
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