Customer Ratings & Reviews
- Model:
- HN4-00001
- SKU:
- 6145605
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Surface Book 2's ease of use, versatile tablet mode, and excellent battery life. Many also praise its performance and elegant design, though some find the weight to be a positive attribute. However, the high price point is a common concern, along with the limited screen size and port selection for some users. A few customers also mentioned that they wished for more RAM and storage options.
This summary was generated by AI based on customer reviews.
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. We purchased a couple for staff. Highly recommend.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Microsoft laptop is the nicest computer I have ever purchased.
I would recommend this to a friendAMAZING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m 19 I use it for college and it’s amazing I would definitely recommend!!!
I would recommend this to a friendI was so excited about this product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited about this product! However it became a frustration for me. I was thinking that it would be the best fit for my design works, but it is too slow to work with and does not work in perfection. Frankly, if you guys planning to buy this Laptop for any design jobs, forget about it, I did the same mistake so you do not need it! It does not work EFFECIENTLY WITH ADOBE CC, 2020 DESIGN, SKETCHUP !!!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear that your device doesn't seem to be running as efficiently as you like. We have some great tools you can try if your Surface Book seems to be running slower than usual: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower. Hopefully this should get your device up-to-speed.
If you should still be experiencing any issues with your device, please feel free to reach out to our support team here: https://support.microsoft.com/en-us/contactus/. They will be happy to help troubleshoot and give you the support you need with your device.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
Excellent laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning all that is available on Surface Book 2.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my new business venture and I absolutely love it.
I would recommend this to a friendUser Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface Book 2 is amazing and has a great picture!
I would recommend this to a friendEnded up swapping it for a MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Surface book for a number of months but ultimately ended up getting a MacBook Pro.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was in the market looking for a 2 in 1 for light tablet drawing and design. Does the job so far. No complaints.
I would recommend this to a friendI love The versatility of this computer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth the money! I love the graphic card capabilities
I would recommend this to a friendVery Compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant really say anything negative. Really good every day use laptop.
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a friend. He is very happy with this laptop.
I would recommend this to a friendGreat computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with the quality of this computer. Would recommend.
I would recommend this to a friendlaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good item, excellent for on the go business meetings
I would recommend this to a friendGreat Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my Son in Law this Microsoft Computer and he Loves it.
I would recommend this to a friendLaptop for my daughter going to SCAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is enjoying using this computer for drawing.
I would recommend this to a friendJust what my son needed for his college work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was perfect and will carry him through graduation
I would recommend this to a friendGreat laptop for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 15" surface pro that will handle all my college needs.
I would recommend this to a friendGreat Laptop/Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! Can't wait to use it for school! Recommend getting one!
I would recommend this to a friendfantastic laptop and tablet together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product. happy I bought the 13 inch version.
I would recommend this to a friend
