Customer Ratings & Reviews
- Model:
- HN4-00001
- SKU:
- 6145605
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Surface Book 2's ease of use, versatile tablet mode, and excellent battery life. Many also praise its performance and elegant design, though some find the weight to be a positive attribute. However, the high price point is a common concern, along with the limited screen size and port selection for some users. A few customers also mentioned that they wished for more RAM and storage options.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop, finish is outstanding and loaded with features!
I would recommend this to a friendUsing for school. Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son is using for online school. This laptop meets his needs.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Runs perfect for what I need in my day to day
I would recommend this to a friendLightweight and versatile; nice screen resolution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and versatile; nice screen resolution.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop and I couldn’t be happier with it!
I would recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection of the tablet is a little off and isn’t so smooth, otherwise decide runs very well.
No, I would not recommend this to a friendSurface book 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing does great wonders for my life as a college student
I would recommend this to a friendFast and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touch screen, size of the screen and keyboard.
I would recommend this to a friendLOVE THIS MACHINE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SUPER HAPPY WITH THIS PRODUCT. REALLY FAST REBOOT TIME.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great product to buy. I would buy again.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You won't find a better computer/tablet out there.
I would recommend this to a friendMicrosoft pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft pro. Wow. A great laptop it's the best yet.
I would recommend this to a friendgreat notebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very light weight, still learning windows 10 love it
I would recommend this to a friendMicrosoft surface pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft surface pro 2. What a great laptop combo.
I would recommend this to a friendGreat Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great for my Art major, like it a lot
I would recommend this to a friendAs a beginner, I have had super service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning and I have been very satisfied
I would recommend this to a friendNot a significant upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a significant upgrade over the surface book 1. Excellent laptop though!
I would recommend this to a friendNeeds a few more features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the Surface as a surprise Mothers Day gift. I’m so grateful.
No, I would not recommend this to a friendOk computer but needs more polish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great portable computer but does need more polish. It is not up to the fit and finish of some more established hardware manufacturers such as Apple and Dell. Drivers may stop working if you need a Windows update.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Eddie,
Thanks for taking the time to reach out. We'd like to learn more about the difficulties you experienced with Surface Book 2 so that we can better assist you. Please reach out to our support team here: https://aka.ms/AA4rbq6, with any additional feedback you'd like to provide.
We hope to hear from you soon!
Kindly,
Heather
Surface Customer Care
Surface book 2 is so so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea but it has two major flaws. First, the keyboard is absolutely horrible to see and.l backlight does not help. It is also very difficult just to open the darn thing so you can use it. If someone had mild arthritis they wouldn't be able to get it open. As far as functionality it is great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Deej,
We're sorry to hear that you haven't been blown away by your new Surface Book 2. We do appreciate your honest feedback, and have passed it along to our team. If there is any way we can be of assistance, please email our team at [email protected], and we can help you out.
Kindly,
Victoria
Surface Customer Care
