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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 641 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 641 reviews
  • Rated 4 out of 5 stars

    Features rock coding sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I'm looking for features wise, but there are many kinks that still need to be worked out that shouldn't be there when you pay this much money for a lap top. For example the Hello sign-in feature acts up all the time so I have to hard reset the SB all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman was extremely knowledgeable and helpful. He made my purchase easy and quick. He was Lsoable to answer all my questions. I'm highly satisfied with my buying experience and the product I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing a Surface Book since they were released. I finally bit the bullet during a substantial sale (the i5/256gb/dGPU for $1550 after tax). I absolutely love it and can't recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied beyond belief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in one machine .... a powerful laptop, a tablet... it's awesome. The surface pen is the best stylus you can get for Microsoft computers too. So glad I made the leap and spent a few extra hundreds dollars on such a solid machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware drivers still need polishing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very satisfied with my purchase. Drivers still need upgrading autocad only works without hardware acceleration and sometimes the notebook hangs when waking from sleep. Microsoft is constantly releasing updates and I expect they will sort these things out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a college student and although it is pricey I recommend. I can fit it in a purse it charges quick and it's great to take notes on. I personally hate to type my notes but I also hate having all my notes I separate notebooks I can do it all on here.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the SB 1 is a game changer and it's form factor beautiful. However, a couple of issues made me give it a 3 out of a 5. First, I did bring it back and return/exchange because of an issue with the detachable clipboard ("hardware failure"). My second SB 1 is doing fine except for the black scree = "display error". This "display error..." that makes the screen/browser go black is completely annoying, frustrating, and making me unproductive. I think that without these issues, i would have given it at least 4 or 5 stars. Overall, its performance has been good and looking forward to SB 2 as MS fixes some of the issues, problems, etc. As road warrior, this is a great start at a combination of functionality, performance, and beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great convertible 2 in 1, the nice aluminum case and keyboard gives a sleek but durable feel. The optics for screen clarity are amazing. I've enjoyed some of the features but there are many I haven't tried, cannot wait to try the rest!

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 3 out of 5 stars

    Screen to Big For A Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this computer is a solid one. However, i feel that the screen is too big to use as a tablet and i wish that it had the kick stand like the Surface Pro. Had to return and purchase the Surface Pro 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the addition of a dedicated (but low power) graphics card, the surface line has opened up dramatically. For the price, there are certainly more powerful options, but the form factor, functionality, and quality of the device makes it stand out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Touchscreen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting the Surface Pro and the Surface Book. I'm glad I went with the Book. Very powerful for graphic design, light gaming and all around computing use. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the PC on sale, so it is even better. Does everything as advertised and the graphics are great! When I put the latest update on the computer it became even better. I would strongly recommend to anyone that wants a satire laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an IT sub contractor and this has been the best purchase for my business yet. Better than any Mac book air spec wise. Big plus I no longer have to print work orders I can have them electronicly sign in clipboard mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and perfect size for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at other laptops and the people at Best Buy recommended this to me hands down. I took their advice and feel after reading other reviews about the others, this was the best one to get. I have been very happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer/Tab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the first "Does it all" machine. I have been looking for a true windows machine that can also be a tab. In my business, it is critical that I be able to be mobile on the same platform. This machine affords that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good. Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the system got stuck during restart which made me very nervous. Negative experience on the first day. After system updates it became more stable. Now works like clockwork.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, Best Device Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Surface Pro 3 and this Surface Book is awesome. Does everything my pro did and more. Best investment I've made in a 2-in-1 Laptop/Tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 of 5 if we're not for Microsoft 10 bugs. Minor bugs. Fixed with driver updates.still like this laptop, but is very frustrating during the first several days of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first thought this was too small, but once I disconnected the screen I realized it was the perfect size. Any larger and it would be unwieldy in tablet mode. Very customer friendly computer, love the pen and the apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop a lot. Some days I think I could've got something else for the price but when I think about it. I can touch the screen, keyboard lights up, I love the pen, it's nice looking. It's a good purchase.

    I would recommend this to a friend