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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 641 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the Surface Book 2-in-1's ease of use, comfortable keyboard, and excellent battery life. Many appreciate its light weight and the versatility offered by the tablet mode. The sleek design also receives positive feedback. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 641 reviews
  • Rated 5 out of 5 stars

    Love this Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used laptops for work for years and tablets and desktops at home as well. This device meets or exceeds all of my different form and function requirements. I wish my work would consider switching to the Surface vs. the HP laptops and IPads they hand out today. The only complaint I have with my Surface is that sometimes it locks up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It compliments my surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light weight. The support people were helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great laptop is very versatile easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for a college student!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the SurfaceBook for a couple of months now and I can't believe how much it has helped me out. I am able to keep all my notes in order and the ability to scan documents by simply using the camera is a very good feature to have. I would recommend for anyone needing a good powered laptop to invest in a SurfaceBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, but I'm not sure the "fulcrum" connecting the base with the tablet is the best choice. The specs are good, but you have to keep in mind that you are paying a premium for the quality of the overall product and the beautiful display. If you care more about specs, another laptop may be a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface book is awesome, fast, and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it's exactly what I wanted and Very mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great computer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last longer and it's a great computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleasant user experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hi res display is amazing with the perfect brightness! Build quality is very good! Lots of ports!!!!! Battery life is better than most in real world usage! Sound quality could be better :( The hinge diesnt open enough :( Touchpad can be too sensative :( Overall this is an amazing mechine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if wanted to break away from Apple. I have been using Apple products for over 20 years. But the idea of a Tablet and Laptop in one was very appealing to me. This way I did not have to carry a laptop and an Ipad pro. I am in love with my surface and the photo editing that I am able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 4 of these tablet and love them. They are perfect for our marketing goals. The only drawback is that one of the pens has already had to be replaced after only 4 months of use. Microsoft had us do some troubleshooting, and ended up having to replace it - which was a pretty easy process overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performing as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for college education electrical engineering classes. Somfarmsomgood

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wait until next gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed on me during first boot. Do not like the locking mechanism.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you have run into problems with your Surface Pro, and want to assure you that this is not the normal experience.

      We urge you to reach out to us at [email protected], so we can help you figure out what's going on.

      Thank you,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Top Laptop Top Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is expensive but everything about this machine is great. The look, Screen, touch pad and keyboard are best among peers. This is a laptop that can turn tablet not the other way around; Once the sceen is detached u loose on battery power and dgpu support. One more con of the SB is lack of ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may not be a gaming laptop, but to my amazement the graphics and ram can keep up with my heavy online gaming. I originally bought this product so I could have a nice machine for my writing and art. It more than delivers on its promises. The pen and touch screen are very responsive, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hybrid laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book is a good hybrid laptop/tablet. Personally to use the tablet portion is a little big for my taste but functionality is perfect. When closing the tablet there is a small gap in between the screen and the keyboard which annoys me. Hopefully the next generation will fix this design problem.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Not ideal for Adobe CC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is great. However, the processor could not keep up with running InDesign and Illustrator at the same time. I had to upgrade to the i7 processor and it works much better. It all depends on what you are trying to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the touch screen greatly, especially the fact that when the stylus I'd choose to the screen, I can rest my hand on the screen for more stability. As a tablet, it's heavier than I expected so I find I don't use the tablet function as often. Great processing power though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this laptop for our son who will be attending UW - Madison in the fall. He should be able to use it until he graduates but so far it has been great. He uses it now for finishing up scholarship applications, watching HD content, and, of course, video games.

    I would recommend this to a friend