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Customer Ratings & Reviews

Model:
SVS-00001
SKU:
11479096
$169.99
Save $484.93
The comparable value is $654.92

Customer reviews

Rating 4.5 out of 5 stars with 594 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 594 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this for my job and it resolved my issue with connecting to a Surface Pro

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Work great for Surface Laptop 3 and 4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our Surface Laptop 3 and 4. I like this dock over other USB-C docks even though it's bigger and heavier than most other USB-C docks that we have. The dock was able to drive two 4K screen @ 60Hz with no issue. It was able to power all the USB devices I plugged into the dock and provide fast charging for my laptop as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SURFACE LAPTOP STUDIO FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are wanting to turn your Surface Laptop into a desktop this is the way to go. I take my laptop between work and home and I have this setup for for both. It has changed my day to day for the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Surface Laptop Studio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for split screens and having multiple connection needed for your surface laptop. Worked for my Surface Laptop Studio. It is my first docking station so I didn't realize that there is also a power block with it, I just thought it was as the picture seen. Not a big deal for me, but a surprise when I open it was all.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Wish all 4 usb-c ports could drive monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to replace surface dock. I like the usbc ports. I wish all four could drive the monitors, but only two are capable of external monitor connections. I think it could have used two more usb3.0 porta.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected with my Surface Pro 7. Running two external monitors in addition to wireless keyboard and mouse. I would've preferred if they included video ports since most monitors I've purchased don't come with HDMI/DP/etc. to usb-c cables. I'm pretty happy though. Highly recommend if looking for a docking station with Surface Pro devices.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    EXCELLENT A MUST HAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok this is innovation. POWERED SURFACE DOCK 2 powers your whole setup DISPLAYS - EXTERNAL HARD DISKS - SPEAKERS - CAMERAS you connect one single cable and your power up all your devices and get to work. You can leave devices preset the way you like it. I used it to power up my 4 displays for STOCK MARKET watch and music playing for when guests arrive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing Performance & Poor Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface Dock 2 to connect external monitors to my Surface Laptop, expecting a seamless experience. Unfortunately, it has been anything but reliable. From the beginning, the connection was unstable, frequently dropping the signal and getting progressively worse over time. After less than 30 days of use, it became clear that the device was faulty. I reached out to Microsoft Support, and they agreed to send me a replacement. I promptly returned the defective unit, and my UPS tracking confirmed that Microsoft received it. However, instead of sending my replacement, they closed my case without fulfilling their promise. After multiple follow-ups, Microsoft assured me they would rectify the situation, but I am still waiting for a resolution. While the concept of the Surface Dock 2 is great, the poor reliability and frustrating customer service experience make it hard to recommend. If you’re considering this dock, be aware that you might face similar issues with performance and support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a Surface you need this gadget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to setup remote offices I found my self recommending Surface products more often, this dock it's the perfect companion, the size it's perfect so it won't be taking a lot of space from your desk also it can power dual monitors, little trick if you get a USB-C to HDMI or DP you can add a 3rd but it's up to you. much needed for today's needs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Surface Dock is a perfect companion to your Surface devices. We're glad that you're enjoying its compact design and versatility, too. Thank you for sharing your experience with it!

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MICROSOFT delivers again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed in a dock. After unsuccessfully attempting to purchase in store and online multiple Times in the past, I couldn’t pass up the one last unit on the shelf. Makes switching between my personal and work desk a breeze. No more unplugging and replugging the same cables.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent Condition for being open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box and it was in GREAT condition. Works well with my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these docking stations and they are great for convenience of just unplugging my Surface Laptop and moving to another docking station where I have different monitors, speakers, scanners, etc. connected. I don't have to move cords. Quick and easy. I use one for travel which works great for connecting to projectors.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing your experience with it; we hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great accessory for SP7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Surface Pro 3 with the Surface Pro 7 in December 2019. One of the mini DP ports on my old Surface dock was not working. Also wanted to use USB C to connect two Dell 4K monitors to SP7. all is working great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're pleased to hear you decided to go with Surface Dock 2 for utilizing 4k monitors with your Surface Pro 7! We have no doubt that others in the community will benefit from your experience and we hope you continue to enjoy.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, Im glad it was on sale! This is a life saver for those working at home with dual monitors! I like the USB C ports in the front and the fact that it charges my surface book at the same time it's displaying on all monitors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Dock2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part is works great. Sometimes glitchy.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Good dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, to go with the Surface Pro and Surface Laptop my kids have. They work as expected, each with a 4K monitor, there is not much else to say about them. At full price there are better values to be found, if you Surface product is recent enough to have a USB-C port, but it is a great value when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to Appreciate the Power of the MS Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure. The hardest part is unpacking the box. Plug in the external and build incredibly complex Excel Spread sheets with multiple tabs. One can see everything. Then plug into the enet network and print away. All without opening the manual! The Dock unleashes the full potential of the Surface Laptop and Surface Book!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's wonderful to hear that Surface Dock 2 has been an excellent companion for your Surfaces. We're glad that it was so easy to set up and start using, too. Thank you for sharing your experience; we hope you continue to enjoy it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Better than First Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats to say? Have a surface and need to hook it up to monitors/network/more usb ports? Get it! Do not the Surface Dock 2 has USB-C video outputs, So keep that in mind. We exclusively use Surfaces at work and these seem to work better than the Dock 1's

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Simplifies my illustration/Animation Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my surface laptop studio. I’m able to connect to my Wacom monitor, software dongle, wireless mouse, and other items. It didn’t work with my thunderbolt audio interface, but that wasn’t totally surprising. It’s a bit expensive, but it’s a solid unit. I’m a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Surface device w/ multi displays? BUY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to complete my COVID setup, and probably the best purchase I've made during these times. I have two large widescreen monitors plugged in over USB-C. All available via a single cable, the Surface mag-safe cord. Absolutely lovely...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Theus,

      Thank you for sharing your experience with your new Surface Dock 2! It’s great to hear that it’s one of the best purchases you've made lately. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft