Customer Ratings & Reviews
- Model:
- SVS-00001
- SKU:
- 6408935
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Dock 2, particularly its USB-C connectivity, ease of use, and overall performance. Many appreciate its compatibility, various ports, and ability to support multiple monitors. However, some customers find the price a bit high, and others feel it is too bulky. A few have also noted concerns regarding refresh rates and power delivery to USB devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Product works as advertised!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as advertised! This dock is used with over 100 laptops at my company, and we have had few issues.
I would recommend this to a friend Disappointed with Overall Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wires frayed and connector showing wires. I've had for 2 years, it's clunky to travel with and too many possibilities of disconnects while you think it's charging. There has to be a better way. I can say it charges, 5 stars for that reason only, the other issues makes it too bothersome to suffer.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Best dock for Microsoft Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 30 of these to run my office. Never had an issue.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thie is really great oroduct i use it everyday for work
I would recommend this to a friend - Pros mentioned:Compatibility
ITSupport
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was fast and it worked perfectly with our Surface 9.
I would recommend this to a friend Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything you would expect. Works the first time and has plenty of ports.
I would recommend this to a friend- Pros mentioned:Overall performance
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, it's good that microsoft made this product, I use this for my work from home office. great product.
I would recommend this to a friend - Cons mentioned:Size
Simple adapters may be a better solution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really hoping this was the answer to my lack of ports/ease of use. Ultimately, I found this dock to be heavy, bulky and not really as useful as I had hoped - that said, it is meant to be used as a stationary dock. I returned the item for a couple of easy to carry adapters that convert display port to hdmi and USB to a couple more USB. This suits my needs better. To each their own.
No, I would not recommend this to a friend - Cons mentioned:Price
Very expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive! But there is no other option. If they could have a HDMI slot, that would have been so much easier!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Dock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dock, if you have Microsoft this works the best with them I tried other products and they would not work correctly.
I would recommend this to a friend - Pros mentioned:Usb-c
Perfect for Surface Pro 6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adds USB-C to the Surface Pro 6 and better video support! That alone makes this a worthwhile purchase. Build quality is good and matches the SP6.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for leaving a review! We're delighted to hear you've been impressed with your new Surface Dock 2! We're also big fans of the new USB-C ports and the additional options they provide. We hope you continue to enjoy your Surface Dock 2.
Cheers,
Heather
Surface Customer Care
- Cons mentioned:Price
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. No issues. A bit expensive.
I would recommend this to a friend Would recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought because I needed an additional port. This plays double duty as a charger as well. So it's a win win.
I would recommend this to a friend- Pros mentioned:Overall performance
Surface Dock 2 Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its intended to do and does it well. No issues. Hard to find through our normal vendor but in stock here.
I would recommend this to a friend Replacement charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is good, however, determining if it was compatible with the correct laptop was nearly impossible. The saleperson wasn’t even sure and there were no indications on the box or online providing that information.
I would recommend this to a friend- Pros mentioned:Usb-c
Perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a few USBs for thumb drives and wireless devices.
I would recommend this to a friend Revived my Surface Book 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although there is still no thunderbolt 3, this updated dock finally brings faster usb c transfer speeds to my aging surface book 3. The usb-c 3.1 gen2 speeds are a welcome addition. My only complaint is that this thing is heavy and not very portable. It doesn't just live at my main workstation, so I have to pack up both bricks(which are both heavy) and all the chords every time I move with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Surface Pro 7 Docking Station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and works well! Best Buy, was able to price match to a competitor and made it easy to pick up same day in the store.
I would recommend this to a friend - Cons mentioned:Price
Good but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Original surface dock stopped working. So got a new one at Best Buy. One star less as this is expensive IMO.
I would recommend this to a friend - Pros mentioned:Connectivity
docking station
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.switched over from my laptop to my surface and love it now i have three monitors to do my work on it was a great buy and price
I would recommend this to a friend