Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SVS-00001
SKU:
6408935
Your price for this item is $73.99
Clearance
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Surface Dock 2's USB-C compatibility, ease of use, and multiple ports, frequently citing its ability to support multiple monitors and its convenient size. However, some customers express concerns about the relatively high price and occasional limitations with refresh rates and power delivery to connected devices. The docking functionality is praised by many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft surface dock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Exactly what I needed. Clerk listened to what I was looking for and took me right to it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    A Must for your Surface Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential device for your Surface Pro or Surface Book. Love the replacement of the Mini Display Ports to USB-C

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're glad to hear you've been enjoying the addition of USB-C ports to Surface Dock 2.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great but heavy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but too heavy. It served its purpose and I like the idea. Just too bulky and heavy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Docking station

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after using the device for the past two years. Able to power and provide charge for a number of items without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Docking Station

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was delivered as promised and has so far performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Workstation add for Surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps set up nice workstation with monitor keyboard and mouse for Surface

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface dock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. As always, Jorge is always helpful and provides excellent service.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 3 out of 5 stars

    Limited display bandwidth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn't quite live up to the normally high standards for Microsoft devices. In particular, it restricts display bandwidth. I purchased a Surface Laptop Studio with capabilities to drive dual 4K monitors at 60 Hz, but the Dock 2 won't support both at that refresh rate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Dual monitors, wireless keyboard and mouse, great set up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for sharing; it’s great to hear that it is a good fit for your needs. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great, but a bit pricey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for Surface products. It's a shame that surface products have only one USB port, but sometimes that's enough. If it's not, I'd recommend one of the Surface Docks. The product is surprising hefty, which means it's likely to stay in place. I have a Surface Laptop 1 and the dock charges my computer extremely fast. It makes my laptop into a better product because of the versatility of the dock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s intended for. Haven’t used it too much yet, but so far seems good.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great addition to Surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows use of dual monitors and additional USB ports. Very useful when working at home or office.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is very convenient when connecting to a monitor, and gives you extra USB plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple - Easy - All the time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have what we need when we need it! Simple, easy, and meets expectations every time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey but works great and is a nice addition for your desk or work station

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Nice Little Dock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several of these to support the Surface Laptop for my software engineers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes docking our tablets at the office and at home easy as can be. No problems in over a year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purhcase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase to make plugging in the Microsoft Surface Pro so seamless!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Absolutely NOT as Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Open Box item - choose "Excellent" condition (several dollars more than "good") and the listing stated "all original cables/accessories included". Yet when it arrived it was missing a key component - the power supply. Also, there was a Best Buy Open Box sticker on it that said it was "good" condition, so this wasn't even the condition I paid extra for, The only reason for giving 2 stars was the there was no hassle for the return at the local store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Surface Docking Station

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the docking station and ability to connect to a larger monitor

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We thrilled to hear that Surface Dock 2 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft