Customer Ratings & Reviews
- Model:
- SVS-00001
- |
- SKU:
- 6408935
Customer reviews
Rating 4.5 out of 5 stars with 592 reviews
(592 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Surface Dock 2's USB-C compatibility, ease of use, and multiple ports, frequently citing its ability to support multiple monitors and its convenient size. However, some customers express concerns about the relatively high price and occasional limitations with refresh rates and power delivery to connected devices. The docking functionality is praised by many users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microsoft surface dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Exactly what I needed. Clerk listened to what I was looking for and took me right to it.
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 5 out of 5 stars
A Must for your Surface Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An essential device for your Surface Pro or Surface Book. Love the replacement of the Mini Display Ports to USB-C
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing! We're glad to hear you've been enjoying the addition of USB-C ports to Surface Dock 2.
Cheers,
Heather
Surface Customer Care
- Cons mentioned:Size
Rated 4 out of 5 stars
Great but heavy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but too heavy. It served its purpose and I like the idea. Just too bulky and heavy.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Docking station
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues after using the device for the past two years. Able to power and provide charge for a number of items without issues.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was delivered as promised and has so far performed well.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Workstation add for Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps set up nice workstation with monitor keyboard and mouse for Surface
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Surface dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. As always, Jorge is always helpful and provides excellent service.
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 3 out of 5 stars
Limited display bandwidth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't quite live up to the normally high standards for Microsoft devices. In particular, it restricts display bandwidth. I purchased a Surface Laptop Studio with capabilities to drive dual 4K monitors at 60 Hz, but the Dock 2 won't support both at that refresh rate.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to use. Dual monitors, wireless keyboard and mouse, great set up.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – Thanks for sharing; it’s great to hear that it is a good fit for your needs. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Great, but a bit pricey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for Surface products. It's a shame that surface products have only one USB port, but sometimes that's enough. If it's not, I'd recommend one of the Surface Docks. The product is surprising hefty, which means it's likely to stay in place. I have a Surface Laptop 1 and the dock charges my computer extremely fast. It makes my laptop into a better product because of the versatility of the dock.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s intended for. Haven’t used it too much yet, but so far seems good.
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 5 out of 5 stars
Great addition to Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows use of dual monitors and additional USB ports. Very useful when working at home or office.
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 5 out of 5 stars
Convenient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is very convenient when connecting to a monitor, and gives you extra USB plugs.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simple - Easy - All the time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have what we need when we need it! Simple, easy, and meets expectations every time.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Nice to have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of pricey but works great and is a nice addition for your desk or work station
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 5 out of 5 stars
Nice Little Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought several of these to support the Surface Laptop for my software engineers.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Docking station
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes docking our tablets at the office and at home easy as can be. No problems in over a year
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great purhcase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase to make plugging in the Microsoft Surface Pro so seamless!
I would recommend this to a friend Rated 2 out of 5 stars
Absolutely NOT as Advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered Open Box item - choose "Excellent" condition (several dollars more than "good") and the listing stated "all original cables/accessories included". Yet when it arrived it was missing a key component - the power supply. Also, there was a Best Buy Open Box sticker on it that said it was "good" condition, so this wasn't even the condition I paid extra for, The only reason for giving 2 stars was the there was no hassle for the return at the local store.
No, I would not recommend this to a friend- Pros mentioned:Connectivity
Rated 4 out of 5 stars
Surface Docking Station
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the docking station and ability to connect to a larger monitor
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We thrilled to hear that Surface Dock 2 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care





