Customer Ratings & Reviews
- Model:
- SVS-00001
- |
- SKU:
- 6408935
Customer reviews
Rating 4.5 out of 5 stars with 592 reviews
(592 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Surface Dock 2's USB-C compatibility, ease of use, and multiple ports, frequently citing its ability to support multiple monitors and its convenient size. However, some customers express concerns about the relatively high price and occasional limitations with refresh rates and power delivery to connected devices. The docking functionality is praised by many users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
It fits my needs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this item to run a few peripherals and run an HDMI cable to my 4k TV. One question I had about the item was if the dedicated NVIDIA 1660ti in the surface book 3 would work through it on my 4k TV and I can confirm it does.
I would recommend this to a friendRated 5 out of 5 stars
Surface Dock 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been searching a few places for the Surface Dock 2, it had been out of stock, and then a few weeks waiting for delivery, then found one at Best Buy, even better it was an open box item, at a great price. Was very happy to save some money.
I would recommend this to a friendRated 5 out of 5 stars
Works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Second monitor screen option for Surface is cruicial with this item. Without you can not do the second monitor screen without running into heat issues.
I would recommend this to a friendRated 5 out of 5 stars
Great high end computer for home and home office.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent. The screen is brilliant, it is a fast machine. We don't challenge it but for normal home and business use it must be the best. Invest in a Surface 2 dock if you are going to use it at home or in the office.
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really silly that this machine doesn’t have Thunderbolt. I use a Surface for work and had to get a separate dock for it since it won’t work with thunderbolt - which is becoming nearly universal in 2022. Come on, Microsoft. But the 3 stars is for the the dock itself - which can be super finicky. It sometimes requires several connects/disconnects to get it to connect to both of my monitors. You’ll also need to get dongles if you have HDMI or DP since it only has USB-C ports for displays.
I would recommend this to a friendRated 5 out of 5 stars
Perfectly synced my sp7
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was buggy at first, but the firmware updates made it now flawless with my surface pro7.
I would recommend this to a friendRated 4 out of 5 stars
Works pretty well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after acquiring a Surface Pro 7 to work from home. I wanted a multiple monitor setup and this fit the bill. It was a bit more expensive than I was expecting but so far I've been pretty happy with it.
I would recommend this to a friendRated 4 out of 5 stars
It’s helps but needs work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works fine. My old one broke when the power cord was pull out at an angle. Also does not update itself
No, I would not recommend this to a friendRated 5 out of 5 stars
A little Brick that does it all
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft's Surface Dock 2 is all you need to do videoconferencing or stream movies to a big screen,
I would recommend this to a friendRated 5 out of 5 stars
Much better than the surface dock 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to have a dock that I don't have to reboot twice a day.
I would recommend this to a friendRated 5 out of 5 stars
Great USB-C dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected using LG ultrawide USB-C monitor with Surface Book and Surface Studio Laptop.
I would recommend this to a friendRated 5 out of 5 stars
Improved over the previous version...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These improved docking stations work better than the previous versions. My monitors connect faster, sleep when they are supposed to, and I don't have to reboot it every few days for it to work correctly.
I would recommend this to a friendRated 5 out of 5 stars
Surface Dock
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and charges very quickly. No problems with using older monitors. I had to use a unb to vga, and this dock didn't even know.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it attached to my surface book 3 and it is a game-changer. The surface book does not come with a lot of ports so this dock is really helpful for my daily work.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear your Surface Dock 2 has been working well with your Surface Book 3! We appreciate you taking the time to share your experience with the community and we hope you continue to enjoy your Surface Dock 2.
Cheers,
Heather
Surface Customer Care
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using a brand that wasn’t made for my surface pro and it was causing my surface pro to overheat. Since being this one I haven’t had the issue and have been happy since purchasing it.
I would recommend this to a friendRated 4 out of 5 stars
Experience with Surface Book 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using with a Surface Book 2. Good build quality. Will charge Surface Book 2 while you use it. Would expect more features for the price, but what it does it does as well as can be expected.
I would recommend this to a friendRated 5 out of 5 stars
It works!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It uses electricity. Plug it in and the electricity pulses through the cord. It excites my Surface. It hums and purrs. Thank you Microsoft
I would recommend this to a friendRated 4 out of 5 stars
Docking Station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only docking station that will work 100% with a surface pro 7. I recommend it to others that need two monitors or a network connection with their surface pro
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I bought this..At first I thought it was a little pricey but after You hold it and see how heavy it is great quality I used for a month now with no problem a bunch of outlets well worth it
I would recommend this to a friend- Cons mentioned:Refresh rate
Rated 1 out of 5 stars
Display Support is Awful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tested with a brand-new Surface Laptop 4 (which is awesome, by the way). If you want a $200 USB-hub then you've got one right here. But if you're looking for any special display functionality, you're looking at the wrong item. Consistently, this dock would lose connection to the monitor every few minutes whenever I would do high-refresh-rate (144hz) or if it was anything graphically intense like my work software. These problems NEVER happen or have happened when the display used the USB-C port on my device. Of course, the Dock is *supposed* to allow more functionality and available ports. Unfortunately, it's crap.
No, I would not recommend this to a friend





