Customer Ratings & Reviews
- Model:
- SVS-00001
- |
- SKU:
- 6408935
Customer reviews
Rating 4.5 out of 5 stars with 592 reviews
(592 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Surface Dock 2's USB-C compatibility, ease of use, and multiple ports, frequently citing its ability to support multiple monitors and its convenient size. However, some customers express concerns about the relatively high price and occasional limitations with refresh rates and power delivery to connected devices. The docking functionality is praised by many users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Pracrtical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that has so many charging ports. Recommended
I would recommend this to a friendRated 5 out of 5 stars
issa dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from the Surface Dock 1 I have at work. Does what it sets out to do.... Nothing particularly exciting about this model besides the longer Surface Connector thing......
I would recommend this to a friendRated 4 out of 5 stars
MS Docking station for Surface Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked out great as a docking station but It is missing the HDMI port for the extra monitor
I would recommend this to a friendRated 3 out of 5 stars
Spotty video output
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of trouble with getting the display output to work with my Surface Pro 7. I would have to reboot or reset the display settings to get the output. The surface would report that the display is enabled but nothing on-screen. Unfortunately there isn't really other options that uses the proprietary magnet charge/data port. When it DID work it was a decent experience. The network port makes the surface a lot more flexible.
I would recommend this to a friendRated 5 out of 5 stars
Worked like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to make my Surface become the replacement for my 17" Toshiba Laptop. Was able to easily connect to a 20.7" HP Monitor and the additional ports allow for charging options, etc.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's wonderful to hear that your Surface Dock 2 is working like a charm! Thank you for sharing your experience with it; we hope you continue to enjoy using it with your Surface.
Cheers,
Chuck
Surface Customer Care
Rated 5 out of 5 stars
A must have for Surface users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old dock was not compatible with the new surface but this one gets the job done. I just wish it had different ports. Had to buy too many adaptors to get all the equipment to work.
I would recommend this to a friendRated 5 out of 5 stars
Keeps Everything Moving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has worked wonderfully without screen or device issues.
I would recommend this to a friendRated 5 out of 5 stars
Surface Dock 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Dock 2 works well. I don't like that it doesn't have a traditional USB port but the USB-C is what everyone is moving towards so it's not too much of a problem.
I would recommend this to a friendRated 5 out of 5 stars
Great for Small Businesses
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for our small business to help staff have larger screens at their desk and use their surface pro 8s in the field and on the go!
I would recommend this to a friendRated 5 out of 5 stars
Very good product.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must buy for any surface book user. Does have minor issue like the charger is used to connect it to the surface book, but other than that it serves its purpose.
I would recommend this to a friend- Cons mentioned:Refresh rate
Rated 2 out of 5 stars
Must set to 60hz with two monitors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a Surface Pro 7 took some time to configure correctly with two monitors. Using a QHD and a full HD monitor both monitors are 144hz. I had to reconnect several times until I could get into the menu to reduce both monitors to 60hz. After set to 60hz it operated well.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Got a bad one but....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought several of these and not sure if i got a bad one but one of them did not work very well. I took it back and bought another one and so far no issues.
I would recommend this to a friendRated 5 out of 5 stars
A must accessory for a Surface laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable. Cords is of an appropriate length. Works as expected.
I would recommend this to a friendRated 3 out of 5 stars
Surface Dock - Designed To Gauge You 250 Bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. For Surface Laptop 3 and it’s unbelievably cheapo single USB-C connection - no question, you need this so include 275 in your laptop budget. Apple gives you 4, seriously MSFT, what the actual F? 2. It’s expensive 3. Super annoying placement of USB ports - where a wide USB-key style dongle like my Atomos video converter takes up two ports, rendering one useless and requiring an additional third-party hub for my other standard USB transmitters (keyboard and mouse)
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dock. My only wish is that it had more USB ports. Having a wireless mouse and a wireless keyboard takes both ports and leave me no room to add anything else.
I would recommend this to a friendRated 5 out of 5 stars
a must have accessory for Surface users
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.handy thing to have if you buy a Surface. Leave this on your desk and pack original in travel bag. Makes all monitor/keyboard/printer/network connections with one plug to computer
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for sharing your experience with your new Surface Dock 2! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
Rated 5 out of 5 stars
Great Dock for Surface Studio Lapop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All works well. My only minor complaint is external monitors take a few seconds longer to come on than main screen.
I would recommend this to a friendRated 5 out of 5 stars
EVP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Convenient to examine unit in store prior to buying to verify suitability.
I would recommend this to a friendRated 4 out of 5 stars
Quality product, don't forget the hdmi cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described, quality build. However for the price I think they shouldve included a standard hdmi port so that there is no need to buy a USB 3.0 to hdmi cable.
I would recommend this to a friendRated 5 out of 5 stars
Great dock for my surface pro7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface dock 2 has been very useful with all my peripherals attached. Even the rj46 cable connection for my direct connect to my router worked like a charm
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It’s great to hear that it’s working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care





