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Customer Ratings & Reviews

Model:
SVS-00001
SKU:
6408935
Your price for this item is $73.99
Clearance
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Surface Dock 2's USB-C compatibility, ease of use, and multiple ports, frequently citing its ability to support multiple monitors and its convenient size. However, some customers express concerns about the relatively high price and occasional limitations with refresh rates and power delivery to connected devices. The docking functionality is praised by many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 592 reviews
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Avoid if you have 4k monitors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised to work at 60hz refresh. I got it kinda working using display port cables however, my surface laptop 3 would never come out of sleep mode with the refresh rate at 60hz. Very un cool for a $250 piece of HW. Avoid, it is un acceptable docking solution for 4k monitors

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition for my Surface Pro 7. My PC is slowly dying (as they do) and having the ability to turn my tablet/laptop into a PC saves me $.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Does what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but you get what you pay for! Makes no sense to cheap out on the dock when you pay so much for the laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Dock 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement. The ports have changed from my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Connection BLOCK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the extra USB ports and a cat5 for a wired net work connection. I prefere a wired connection to WIFI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good docking station. The only real downside is that you need to use USB-C to connect monitors, which isn't mentioned in the description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dock 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock did not work correctly as I needed. The dock 2 was a better product for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for surface products!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this please to run your external displays with a surface product. If you try any other docks you will just be waisting money and you'll find yourself buying this anyways!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you consider Surface Dock 2 to be a must-have for Surface owners. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Nice but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for Surface Laptop I purchased for my dad so he can attach monitor and printer without be too complex. It's great that attaching this dock climates the need for additional laptop charging cable without utilizing addition laptop ports because it attaches to the laptop charging port. But I was a bit disappointed that I couldn't directly attach an HDMI cable without an adapter (not included), which so many other docks these days seem to have direct HDMI output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Surface docks are very handy and have all the connections I needed to connect my Surface to multiple monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface dock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly. Bought a lesser brand and it was a mistake that won't happen again. Bestbuy always has quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go peripherals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows connecting all peripherals through 1 device. Plus nice power supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Dock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Microsoft Surface Doc from Amazon. After a few months, my computers starting turning off and on. I purchased the same Doc from Best Buy. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Worth the cost. And the total tech discounts are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory to have for SB 2/3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5+ item to add tremendous functionality to the Surface Book 2 and/or 3. The SB has limited port access, hence the dock which adds tremendous usability & flexibility.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeff,

      We're glad that you're enjoying the extra flexibility of pairing Surface Dock 2 with your Surface! Thank you for sharing your experience; we hope you get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Many options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station for my Surface Pro. Wish it had a HDMI port but got an adapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, setup can be challenging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy enough to use, once I found the correct video cables for it. Would have been nice to have some information on the video cable needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the docking station a couple of times. It works well, much heavier than I was expecting. I need to buy an adapter to use the USB/ Display function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Only 1 complaint

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was an easy way to mount this to the back of a desk, vs. having it directly on the desk taking up space. Other than that, totally worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    JT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I would recommend it to anyone who is into desktops.

    I would recommend this to a friend