Customer Ratings & Reviews
- Model:
- SVS-00001
- |
- SKU:
- 6408935
Customer reviews
Rating 4.5 out of 5 stars with 592 reviews
(592 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Surface Dock 2's USB-C compatibility, ease of use, and multiple ports, frequently citing its ability to support multiple monitors and its convenient size. However, some customers express concerns about the relatively high price and occasional limitations with refresh rates and power delivery to connected devices. The docking functionality is praised by many users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, makes things easy. Wish it has an HDMI port or two.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – Thank you for sharing. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Rated 5 out of 5 stars
Surface dock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, works well with multiple displays. Easy to set up.
I would recommend this to a friendRated 4 out of 5 stars
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions need to be clear for use of different ports
I would recommend this to a friendRated 4 out of 5 stars
Surface Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Dock is a very useful item to my operation
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Dock 2 fits your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Great for Last Gen Devices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have hdmi ports instead of usb-c for displays.
I would recommend this to a friendRated 5 out of 5 stars
Great Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Dock is a awesome means to link office and field activities
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for our computer needs for virtual learning.
I would recommend this to a friendRated 5 out of 5 stars
Great addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Well worth it. Convenience at my fingers.
I would recommend this to a friendRated 5 out of 5 stars
Surface dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great tho hook up multiple devices for my work surface.
I would recommend this to a friendRated 5 out of 5 stars
Dock Station
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job! Works great and exactly what I was looking for.
I would recommend this to a friendRated 3 out of 5 stars
Docking Station for Surface Studio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s manufactured well but don’t quite get why it wouldn’t have a broader select of ports like HDMI and VGA. My Surface Studio only has USB-c so it is valuable to offer all the other ports.
No, I would not recommend this to a friendRated 3 out of 5 stars
Useful but not without there issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of finicky devices, the need occasional rebooting as sometimes they will not recognize multiple monitors even though nothing changed with my configuration, second gen is better than first, but not perfect....
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dock works really well and definitely recommend this!
I would recommend this to a friendRated 1 out of 5 stars
WARNING: MICROSOFT HAS NO FIX FOR MONITOR ISSUE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do design work professionally, and require two additional monitors to my Surface Laptop 3. My monitors and OEM cables are new, and high quality, and my laptop is also new. My old dock failed to run two monitors so I decided to trust the Surface Dock 2. The dock functioned alright at first, sans headphone functionality. After a day, the dock performed a software update, and no longer could run my monitors (not 4k & 60Hz). After a long process of troubleshooting, Microsoft (to date) has no solution, and I returned the dock. Very disappointed. I bought the off brand alternative for $88 and it works just fine.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great adapter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, makes installing a 2nd monitor easy!
I would recommend this to a friendRated 5 out of 5 stars
GREAT FOR SURFACE!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so versatile!! Love the different options!!!
I would recommend this to a friendRated 2 out of 5 stars
expensive, surface only and heavy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The goal was to allow the surface connect port to directly connect to the PCIe bus with maximum potential. Sure, supplying 2 4k panels at 60hz is nice but none of the 4 type c ports are lightning. This is sad too since Microsoft addressed the issue being that lightning devices can allow hacking into PCIe ports which I should hope is possible since that's the only way to get that speed. Microsoft is taking a backwards approach on their extremely unique and awesome tech with the surface connect port. Give businesses and consumers the advantage ls using thunderbolt 3, the device costs enough and is heavy enough for whatever internals you need.
No, I would not recommend this to a friendRated 2 out of 5 stars
Partial functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited for this dock. I’ll get to the point. I connected everything and all was good. About two weeks into it the two USB-A ports in the back started acting up. My keyboard and mouse which were plugged in the ports started disconnecting. This became so frequent that I went back to plugging them into my monitor. I tried plugging in other peripherals but had the same issue. For something that costs this much, it’s disappointing to see this happen.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very necessary.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need more ports for any surface device, this is perfect for you. It’s pricey but worth it. If you need it.
I would recommend this to a friendRated 3 out of 5 stars
Issues with this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one has known issues with the 2nd and 3rd monitors blacking out randomly. This was even with a microsoft surface. If youre not using it for that purpose, then its ok.
No, I would not recommend this to a friend





