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  • Front. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 11. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 12. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 13. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 14. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 15. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 16. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 17. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 18. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 19. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Alt View 20. Microsoft - Microsoft Surface Duo 128GB (Unlocked) - Glacier.
  • Surface Duo - Overview video 0 minutes 30 seconds
  • Surface Duo - Features video 1 minutes 50 seconds
  • Surface Duo It Takes Two video 0 minutes 14 seconds
  • Surface Duo MSFT 365 video 0 minutes 20 seconds
  • Surface Duo Dual Screen Outlook video 0 minutes 16 seconds
  • Surface Duo App Groups video 0 minutes 20 seconds
  • Surface Duo Doing video 0 minutes 25 seconds
  • surface_duo_do_one_better video 1 minutes 00 seconds
  • Surface Duo - Unboxing video 1 minutes 59 seconds
  • Surface Duo - 360 video 0 minutes 02 seconds
  • Surface Duo - Beets and Rhymes video 0 minutes 11 seconds
  • Surface Duo - Surf & Turf video 0 minutes 13 seconds

Microsoft - Surface Duo 128GB (Unlocked) - Glacier

Model:
TGL-00001
SKU:
6419335
Highly rated by customers for:
Your price for this item is $699.99

Customer reviews

Rating 3.9 out of 5 stars with 230 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.0 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers admire the Microsoft Surface Duo 128GB (Unlocked) for its dual screens, multitasking capabilities, and long battery life. They appreciate the beautiful design, thin and light form factor, and versatility of the device. However, some customers have concerns about the camera quality, software issues, high price, durability, and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 229 reviews

  • Great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone but could be better and the version 2 is way better.

    I would recommend this to a friend

  • nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is a great device. best buy should have offered a discount for activation at the beginning

    I would recommend this to a friend

  • Love this device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone - mini computer - great for mobile work. Functional and quick!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jody – We're glad that Surface Duo's comfortable feel and dual-screen design fits your needs! We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • REview

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device worked well. Would highly recommend it.

    I would recommend this to a friend

  • Fabulous

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price i am in love with this phone/tablet does everything i need and more

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Krystal – Thank you for "duo"-ing the right thing and buying a Surface Duo. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • 5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demoed instore was 2 out of 5. Maybe because of my use case 5/5. Disable swipe gestures.

    No, I would not recommend this to a friend

  • Goodbye Note 8, Hello Surface Duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a lot of fun with the performance and capabilities of this phone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for "duo"-ing the right thing and buying a Surface Duo. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • a grate phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface duo so much I'm going to buy the surface duo 2.

    I would recommend this to a friend

  • Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Apps just need to support the software better.

    I would recommend this to a friend

  • Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was a great phone. I would recommend it to anybody.

    I would recommend this to a friend

  • ECELLENT PHONE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU WOULD BE PROUD WHEN YOU PURCHASE THISPHONE FOR LIFE. EXCELLENT

    I would recommend this to a friend

  • Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love i…its like have a mobile office. Great a must

    I would recommend this to a friend

  • DoO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooded thank u guys for it support and helping me

    I would recommend this to a friend

  • Does What I Need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Duo does what I need it to do for work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Duo is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Great toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good toy for business people but not as a phone. Enjoy

    I would recommend this to a friend

  • The future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the duo it's a totally new experience. Worth it

    I would recommend this to a friend

  • Beta product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to love it. Can’t. Constant dropped video cards. Phone edges quickly pick up dirt snd oils. Anxious to see Duo 2.0

    No, I would not recommend this to a friend

  • Great phone, yet!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is too slippery!! Very easy to crack im assuming. There is no case, I've been looking for one. Not many options..

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Defected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it just after 3 weeks its not durable at all

    No, I would not recommend this to a friend

  • Wait for Gen 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used enough tech in the last 20 years to realize, beyond the beautiful build quality and look and feel, this Duo was rushed or mismanged to market. Great External Hardware, but the internals are weak at best, and the software is a bbuggy disaster. You can't put 2013 hardware inside a 2020/2021 device. The screen bezels are also like going back in time. Microsoft dropped the ball on this one. Run!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that Surface Duo hasn't lived up to expectations so far. If you haven't done so already, we recommend updating the device's software to the most recent version as it may fix some of the issues you are experiencing. For more information, go here: https://support.microsoft.com/en-us/help/4578416/surface-duo

      Thank you for your feedback,
      Chuck
      Surface Customer Care Microsoft

Page 10, Showing 181-200 of 229 reviews
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