Customer Ratings & Reviews

I've owned about 30 Android devices in the last 10 years. This is by far, the buggies software of them all. I appreciate the bold design. However, as an owner of every iteration of the Surface since the Surface 2, this build quality on this is horrible. The frame is cheap plastic, but Microsoft talks about how wonderful the hinge is. It is, absolutely, but the whole package is lacking. The processor is underpowered, and the device constantly freezes. The camera is awful. It overheats to the point of almost being too hot to hold. It's the worst Surface device I have ever owned. I love my Surface Book 3. This thing is an overpriced prototype, and now I am outside my return window to best buy. Hey best buy, if you're listening, I'd love an opportunity to return this hunk of junk.

I like the concept but I need to keep doing hard reset at least once a day has a weak blue tooth it's just not that great of a phone and now I got to take it back for a bad pixel that just went bad without any reason I wish it operated better cause it is a great concept if I had to do it over again knowing what I know I would probably rethink it

Had issues with the phone. Dropped calls every day. Software bugs are a nuisance and make for a frustrating experience. No real help given by Microsoft, ATT or Best Buy. Will not all returns after 14 days. Microsoft allows returns inside 60 days. Best Buy was super inflexible. Now I am stuck with a phone that I can not reliable use. I do not recommend buying this phone right now. I would not buy from Best buy due to their inflexibility on cell phone returns

The best versatile phone I have ever had and found a surface duo pen at Amazon. Performs well.

Great device, does what I want and the 2nd screen is the best part. cost less than Samsung and works better.

I absolutely love it. A little bigger than I'm used to, but you can do absolutely anything with it

Revolutionary! Apps work great with this setup. Easier to split screen and multitask!

Excellent device. Superb hardware. Software is poor. Really poor.

I really haven’t had a chance to play with it. Once I get a chance I will go deeper in the review. I am still getting used to it.

Love it to Death but needs some love/updates from MS. When they get this thing right in the second version. Ill buy it

I think the reviews were done prior to the day one software update. This device feels fully baked and works great. Give it a few hours and you'll find that the gestures all makes sense.

Love this phone hard to get used to from a iPhone but like the dual screens

Despite low specs for it's price point, I'm quite satisfied with this device. It's good for running multiple things at once (taking online classes works nicely), and I found myself using it full-screen in both orientations quite often. Build quality is awesome too. Would recommend, especially for multitaskers and big media buffs.

Just received it and the jury is still out! I'm learning how to maneuver the different aspects of it.

Microsoft has finally put out an Android phone!!! If you are also a fan of Microsoft's Surface hardware, this is the phone for you. Granted it is version 1, and it has some bugs, but they've come a long way with the software updates. Can't wait for version 2 to come out. Keep in mind, this phone is for a specific audience, not your average user.

Love it ,love how it flips use two screens at once

This phone was very fun to use and it was interesting being able to open two full-size apps side by side. However, this did not increase my productivity as there were many bugs relating to the use of more than one app at a time and shifting apps between screens.

great device, super user friendly! love the two screens.

It has a very unique design. But software is not smooth enough to compare with Samsung phones.

Needs a major update. Overall amazing hardware with little glitches that can ruin the experience.