Customer Ratings & Reviews
- Model:
- HZ1-00001
- SKU:
- 6478247
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.0 out of 5 stars
- Battery Life
Rating 4.1 out of 5 stars
Customers are saying
Customers value the Surface Duo 2 5G 128GB (Unlocked) for its multitasking capabilities, praising its usefulness for work-related tasks. The dual-screen design is also a hit, with users appreciating its functionality and aesthetics. While the camera quality is generally well-received, the software experience is a point of contention, with some customers expressing frustration about the need for constant updates. Battery life is another concern, as some users find it falls short of their expectations.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality of this phone is great but the screens seem pixelated. They are not high quality at all. The phone freezes quite often as well. I could only recommend this device for under $1000.
No, I would not recommend this to a friendThis phone is a very good purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Microsoft Surface Duo 2 it turned out to be exactly what I expected it to be an awesome phone.
I would recommend this to a friendMy new toy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product and it could not be better.I am so happy I bought it and would recommend it to anyone.
I would recommend this to a friendMicrosoft Duo2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone! But Has no type of good features for high price phone. Low quality ring vibration no option to keep glance bar on. High price phone low quality features.
No, I would not recommend this to a friendThe second time is even better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, but do your research before buying. This product is not for everyone
I would recommend this to a friendMust have device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow just wow awesome phone. I know the first one was a flop but this one is amazing
I would recommend this to a friendThe phone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone was worth it while i had it would but the next one.
I would recommend this to a friendwhynow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Except were the on/off button (keep accidently shutting it off) I love it
I would recommend this to a friendGood smartphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and intuitive options. A good smartphone at a good price point.
I would recommend this to a friendDuo Two love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing! No regrets !!! It’s like a mini computer I’m in love.
I would recommend this to a friendNice swtup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone would buy again better than the credit than reviews
I would recommend this to a friendAwesome phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first surface Duo had to get the second one great phone
I would recommend this to a friendSecond Duo 2 with Screen Issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well after returning my first Duo 2 256gb for a screen color temperature issue I got another. 128gb Duo 2. It was all they had in stock. Opened the box and the first thing I saw was two different screen colors when spanning a white page, same as the last. In my first review of the 256gb model I said I didn't notice the issue till the third day but thinking back it was because I was setting it up and was using a dark background and didn't start using it as my primary device till day 3. That's when I started using one white page on both screens. Looked for this on the second as soon as I turned it on and yep 2 different color temps. I have to give it to Best Buy though they looked at the screens and agreed it was an issue and refunded no issue. Maybe if you want you should wait and order from the second or third batch.
No, I would not recommend this to a friendReview
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked well. Would highly recommend it.
I would recommend this to a friendGreat phone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good phone if you desire productivity. Great build quality!
I would recommend this to a friendDuo 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super good, a much better improvemnet from the previous model!
I would recommend this to a friendSurface duo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The must have for the business owner. A mobile office.
I would recommend this to a friendGetting better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still behind the fold as far as performance and bang for your buck but close
No, I would not recommend this to a friendWay to expensive for the issues i had with it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it for one day and exchanged it for z fold 3!!
No, I would not recommend this to a friend- Cons mentioned:Software
Microsoft Surface Demo 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hardware, horrible software. Is glitching extremely bad. Snapdragon 888 is feel underclocked. This phone is another failure
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi - We're sorry that Surface Duo 2 hasn't lived up to expectations. If you haven't done so already, we recommend updating its software to the most recent version. For information on how to do this, please go here: https://support.microsoft.com/en-us/help/4578037/surface-duo-update Hope that helps, Erica Surface Customer Care
