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Customer Ratings & Reviews

Your price for this item is $611.99
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Customer reviews

Rating 4.6 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the Surface Go's portability, size, weight, and keyboard quality, frequently praising its convenience and ease of use. Many appreciate the device's long battery life and the option to expand storage. A small number of users expressed a desire for more ports. Overall, the positive feedback on design and value for the price outweighs the limited criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 246 reviews
  • Pros mentioned:
    Keyboard quality, Size

    Rated 5 out of 5 stars

    Boots up fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is extremely convenient! I love the detachable keyboard! Perfect for nursing school!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good replacement for my tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really pleased with my purchase of the Surface Go!! I got the bundled purchase and that was a really good idea! The Go has a lot of functions that I'm very happy with! It is compact but had the functionality of a larger laptop. The stylus is easy to work with as it is the Pro and extended the Go's functionality. While it doesn't have computing power of the Pro it is still functions well for casual use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect for school. It’s light weight & fits in my backpack easily. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Size

    Rated 5 out of 5 stars

    Great tablet/PC combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Keyboard makes it into a great laptop. Size is great for tablet use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revised Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally bought this tablet and returned it. For some odd reason the one I had bought was very slow and giving me problems.. But it was too late, I had fallen in love with it so decided to try it out again was willing to deal with the slow pages loading just for the convenience of this perfect little tablet. I went a back to purchase it again and found this amazing bundle deal. I was also very surprised when I started using this unit to find it wasn't slow at all. It actually it outperforms my Lenovo Yoga and an old asus i3 HDD. I use this for school, one note, youtube videos, netflix, social media and other basics and it's absolutely perfect. If you happen to buy one that is slow, not working properly I recommend exchanging for another unit. This resolved my issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lizzy,

      Thanks for sharing this feedback with the community! We're sorry to hear you had some initial difficulties with your first Surface Go, but we're thrilled to hear your new one is working wonderfully! We hope you continue to enjoy your Surface Go, and we're glad to have you apart of the Surface family.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for the high schooler on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and portable. Makes life much easier for the high schooler on the go. No more heavy laptop to lug around. Students can go from using MS Office to playing the Sims. Versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Small & Very Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because of the weight & Microsoft typically has good products. However, i have since returned it because it's too small & was starting to have delayed loading on some apps. It's lightweight & very portable, which is one of its main strenghts, but my movie apps had delayed loading and i work with multiple windows open & this couldn't handle it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Great battery. It's adorable and does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Best in class of the smaller 2 in 1 pcs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, this is an awesome little pc. There is no venting whatsoever so it definitely throttles when it starts getting pushed too hard, making it not very good for anything other than watching movies or light basic use tasks. Its very nicely built, but far too expensive for its lower end hardware. If only this was developed with better cooling, it could have been FANtastic. No pun intended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Small size is great for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes the small light tablet size and battery like is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great portability and unrestricted potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to upgrade from my Amazon Fire tablet because I wanted the ability to add any app or feature without being restricted. Display is beautiful and I recommend buying a case for it. Quick and responsive. Keyboard is a must but still very functional as a tablet standalone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the novices . Lightweight and can easily take with you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Obsessed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in order to have a easy to transport computer for rounding in the hospital. This thing is amazing! Functionality as a computer in a convenient size. It’s also as fast as my $1000 HP laptop and it has become my primary computer. You will not regret your purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. Convenient to travel with and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and efficient. great for traveling. best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop that is lightweight and easy to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely love my surface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Mac user for over 25 years, changing to Microsoft was scary but I’m in love. I commute everyday on the train and am in the middle of obtaining my masters and I love how light and compact the surface is. I would buy a again. The only bad thing I notice is the battery life but it charges quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Surface family! We're delighted to hear you've been impressed with your new Surface Laptop 3! To get to know the ins and outs of your new device we highly recommend downloading the Surface App which you can do here: https://aka.ms/AA4rbrj, if you haven't already.

      Thanks again for the awesome shout out!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small size and full Windows 10 - need to temper processor expectations

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light weight and convenient. Only issue is the lack of ports.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable Windows 10 PC. Running Windows S to get maximum battery performance but still pleased with having a windows based device. Gave up my ipad air in favor of this device. No regrets.

    I would recommend this to a friend
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