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Customer Ratings & Reviews

Your price for this item is $611.99
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The comparable value price is $679.00

Customer reviews

Rating 4.6 out of 5 stars with 246 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the Surface Go's portability, size, weight, and keyboard quality, frequently praising its convenience and ease of use. Many appreciate the device's long battery life and the option to expand storage. A small number of users expressed a desire for more ports. Overall, the positive feedback on design and value for the price outweighs the limited criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 246 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new computer. She is in college and needed something that was lightweight and fast and this computer is perfect for her.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Surprisingly better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lil gem of a pc for a very specific set of needs. Mainly this is my travel pc and the occasional note taking. However, pleasantly surprised that when at the airport and I need to make some quick changes I had access to full pc and browser rather than a tablet. Size and performance are pretty decently configured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely one of the best portable products..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used everything from Amazon Fire tablets, Samsung tablets, iPads and dozens of laptops over the years. The fact that Microsoft integrates Windows on the Surface devices so seamlessly should tell you all you need to know about these products. I literally cannot find anything wrong with the line of Surface devices from Microsoft. Every iteration gets better. I will say their lineup is pretty confusing and it's easy to buy WAY more than you need, so do your research about what you're really going to use it for and try Microsoft's product selector tool online.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in a quick manner was easy to set up have enjoyed using .Keyboard is a must when surfing the internet with bluetooth mouse. would recomend for normal use. Doesn't though replace my desktop . good for on the go applications.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like surfaces and we needed one for my youngest son (homework and school tasks). Portable, easy to set and powerful enough for what he needs. It is not the cheapest tool in the market, but it is really a computer as portable as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great tablet for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Speedy, light weight, offers more than the usual tablet. Awesome for travel.

    I would recommend this to a friend
  • Cons mentioned:
    Ports, Speed

    Rated 3 out of 5 stars

    Lame

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device sucks there are ports all the accessories are expensive and it has universal components to make it adaptable the processor is weak and The whole purpose of this model is useless the iPad is better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Small portable laptop, can be used as a tablet.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item to take on trips, to use in hotel rooms, to surf the web and learn about attractions in the local area. It worked fine for this. It also has the capacity to use Zoom, and I have used it effectively for joining Zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily portable. Love the choice between face recognition login or password. Easy to figure the device out!!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    great tablet/computer, runs windows very well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact size, has touch screen and real keyboard, runs windows well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I bought this before all of this Covid stuff happened! Excellent for my daughter. It's portable and easy to use. She has gotten a lot of use out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    So far so great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something light to tote around for my business and while home instead of being stuck in a room. This has been wonderful so far!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great replacement for iPad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding replacement for iPad. Faster and better access to web sites. Power of PC in size of a pad with nice keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the future

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing!! Tablet/Computer/PC!!! Amazing, I do more on this machine than any other machine. Worth the price tag and FINALLY a decent product from Microsoft!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to decide between this and the Pro but didn't want to spend a lot of money. For the price, this is a very nice computer and easy to travel with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet / mini laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet that can function as a laptop and run all the Office programs. Fits nicely in my briefcase or my leather portfolio. Runs smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 499 bundle this is a must have. It's a great small computer with a great keyboard. I love being able to draw on the go without a massive screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Convenient and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of travel and need a laptop that is light, portable and able to do the job. The storage capacity and the portability of this laptop makes it ideal for me. I recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eddy,

      Thanks for taking the time to recommend Surface Go to the community! We always love to hear what our customers are enjoying most about their Surface devices, and we're delighted to hear you've been impressed with the portability and 2-in-1 features.

      Thanks again for the awesome shout out!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Meets my needs for light weight Windows tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Would be happier with a larger screen, but light weight is more important at this point. Otherwise, does all I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    For school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. I use it just for school. Does not have a lot of storage. Picture is great and so is battery life

    I would recommend this to a friend