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Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

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89%
would recommend
to a friend

Customers are saying

Customers highly value the Surface Go's LTE connectivity, portability, and compact size, finding it ideal for travel and on-the-go use. The screen quality and light weight are also frequently praised. However, some users express concerns regarding the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Pros mentioned:
    Lte
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great things do come in small packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not fast. It doesn't have a lot of disk space. It can't be your main computer. But it HAS LTE. Memo to computer manufacturers: Make more computers like this! It doesn't have to be this small, and another USB port (preferably USB-A) would REALLY help, but this gets everything else right: Touch screen, LTE, keyboard, ability to plug in peripherals, and did I mention LTE? And a real OS? Memo to Apple: forget your stupid iPad Pro and make a Mac that is exactly like this. A great little machine, even with the lack of speed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to write such a great review of Surface Go! We're delighted you're loving the compact design, as well as powerful LTE function to help you stay connected. If you're looking for more ways to expand your experience, we highly recommend checking out Surface Dock at Best Buy:
      https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.

      This has many additional ports including four USB type-3.0 ports for your benefit.

      We hope you continue to discover all there is to love with Surface Go.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Super portable windows to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this laptop because it was one of very few with cellular access built in. That is a lot more convenient than tethering every time I need it, which is quite often. It makes a great second computer to use almost anywhere. It is super small and light, and I am able to run any application I have tried. It is just fine for browsing and email on a daily basis. It runs Photoshop CS2020 without any problems. I wouldn't do a whole lot of editing on it, but I mostly need to look at things other people have done. I'm sure this laptop is not for everyone, as the processor is not the fastest or the latest, but it meets my need perfectly and is small enough to carry when I don't want to be bothered carrying a full sized laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great little Surface experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved its flexibility. Plugged it into a 32 inch monitor and didn't miss a beat. Processor needs to improve in round 2.

    I would recommend this to a friend