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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the Surface Go 2's compact size and impressive portability, making it ideal for travel and on-the-go use. Many also praise its long battery life and lightweight design, while the vibrant display and solid build quality receive positive feedback. However, some find the keyboard cramped and the price point a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 110 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for using to make a Presentation to a Group

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own a Surface Pro & a home computer that use Windows 10. But I've wanting something smaller and lighter when up front in groups making a presentation. The Go 2 works great for doing this along with having a keyboard & mouse to use it like a mini laptop. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, speed and everything I have on my desktop computer from windows downloaded right onto my surface pro by just logging in . I did have to come out of the BASIC windows mode that it's set on but after I Google that it's been flawless. And it's LIGHT

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good little machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new upgrade version is a bit faster than the first version for sure. I don’t use it to do many things but it is nice to see an improvement. If you want a laptop to travel with easily and you don’t mind that the screen is small, you can’t find a better machine. I probably could just get away with an iPad but there are things that I need to do with a windows machine so I carry this one with an iPad Pro just to be on the safe side.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Love the 2nd edition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first Go and I ended up trading that in because I didn't like it and found that I used my iPad more. I thought I'd give it another go with the second one and I really like this one. I like the upgraded processor, makes it a bit more snappy. The accessories from my first one still work with this one so I didn't have to re buy the pen or keyboard case. From now I'm loving it. I've also set this up with my surface dock to replace my desktop computer as well

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Richard – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy setup and a dream to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of technology. My husband is a mechanic and he uses this for his diagnostic tools and scanners for diagnosing vehicles issues. It is a great tool to use as it is so much smaller than the laptops they used to have to carry around from car to car. He is so much more productive now and has increased his daily job numbers greatly. The computer is fast, reliable and seems to outperform it’s competitors quite nicely. Very happy with this purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's fantastic to hear that Surface Go 2 has helped your husband be more productive at work. We're glad that you're both happy with its speed and reliability, too. Thank you for sharing his experience; we hope he continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Incremental improvement over the Surface Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The noticeable performance increase from the previous version. Ability to use the prior accessories with Surface Go 2 Decreased bezel size for the Surface Go 2 Cons: The entry-level I would recommend to start with the Intell Core M and have a higher tier with an Intel i3. If you value the size then you can't go wrong with the Surface 2 Go. It's not a Surface Pro but I chatted with Microsoft Sales and they recommended this over the entry-level Surface Pro due to the 4 GB limitation of the entry-level Surface Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great working tool for a student!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for a student!t working tool for a student! I use this tablet for school work. it is portable, can run analytics software with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast Processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface has a SSD drive so it boots up very fast and the processor is also very fast. I have really enjoy having this tablet and what an upgrade from Windows RT to Windows 10 S. This tablet runs Windows 10 S but you can switch over to just Windows 10. I have not found a reason to switch yet because it already runs MS office with all this different programs like Word and Excell. 10 S I understand is more secure then just Windows for the tablet. I quest their thinking is you're going to use this more at a coffee shop then home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    The best computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended it 100%. Is very rapid and easy to work with different window programs at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My team loves them! functional, and easy to use. The battery also seems to last incredibly long, so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – It’s great to hear that it’s working well for you. We hope you and your team continue to enjoy using them. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Go 2 is a winner!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Go 2 to replace my old Pro 3. For me, the Go 2 is the perfect size. I mainly use it as a tablet but the type cover is perfect when I need to use it as a secondary PC. Microsoft really needs to include the type cover and/or pen. They could gain a ton of new users if they sold a complete set. I'm sure Microsoft has a few dollars lying around somewhere and can eat the cost in order to gain market share.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Surface Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Go is the best. Does anything a computer can do but small and light love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that Surface Go 2 is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Better than the first. Especially if he CoreM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the First go with the 8 gig memory. It was OK, yet ended playing second fiddle to my iPad Pro 11 1st Gen. It just couldn't keep up. The Go2 with i3 M is very snappy. It is very close to my Surface Pro 7, i5. So much so, I find myself even leaving my iPad pro 11 sitting on my desk. The Go 2 has become the perfect companion to my new Surface DUO! This is a keeper!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Mr. Brent,

      Thank you for sharing your experience with your new Surface Go 2! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it and your new Surface Duo.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great small unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point is great! This exceeds any hand held tablet. Daughter upgraded from a mini iPad and a samsung tablet. This gives all the convenience of a small tablet with the capabilities of a desk top computer. Screen is small for a remote worker but good for a student or someone who wants to upgrade from a tablet. I would recommend a surface pro 7 over the go.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lightweight and high speed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! It’s lightweight and high speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NIce 2 in 1 Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice device for people who don't need a full-size laptop. It is well constructed; screen is sharp, and I find the optional keyboard to be a good accessory. It works well in tablet mode, although the Microsoft Store doesn't have nearly the app that Google has.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Go 2! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything an iPad should be, but isn’t. I have the latest iPad Pro. This is better and a bit less money. This was $550, but you have to buy MS Office at $49 a year whereas Pages and Numbers are free. For the cost of a fast microsSD card ($40) you get another 128 GB of storage and you can store store ware there - I have Kindle, iTunes plus music and movies, MinGW + Code::Blocks (and compiling C/C++ Code is lightning fast. The graphics are terrific and the sound is amazingly good. Terrific tablet

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Mike,

      We're delighted that Surface Go 2 has been a terrific tablet for you. It's great to hear that it's impressed with its overall speed and graphics capabilities, too. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Wish 10.5" model came with a faster processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 10.5" form factor of the Surface Go2 much better than the 12.5" Surfaces. The 10.5" is just so much better for single hand/tablet operation. I just wish MS would equip it with at least an i5 processor.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Versatile Tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace my Surface Go original tablet. The Intel Core M processor is a great improvement over the Pentium in the original. A bonus was that I did not have to purchase a keyboard as my Surface Go keyboard fit he Surface G0 2.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Congratulations on upgrading to Surface Go 2! We're glad that you're a fan of its improved processing power and versatile design. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Beautiful picture but a bit too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school and had an older 10inch tablet that I used to use. The picture is amazing!!! But it is so good that it hurt my eyes and cause a lot of strain. I only rate it 4 stars for that reason.

    I would recommend this to a friend