Customer Ratings & Reviews
- Model:
- QXL-00001
- |
- SKU:
- 6408621
Customer reviews
Rating 4.4 out of 5 stars with 163 reviews
(163 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Surface Headphones 2 as a comfortable and stylish product with excellent noise cancellation and long battery life. They appreciate the intuitive controls and the ability to connect to multiple devices. However, some users have expressed concerns about the microphone quality and the lack of bass in the audio.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
best nosie cancelling for the first time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good adiuo and good fet the best my top 3 in my list
I would recommend this to a friendRated 1 out of 5 stars
Absolutely do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While they adequately perform most tasks, I've had two of them break on me. The first time one of the sides stopped playing any audio which Microsoft replaced under warranty. The second pair broke in half down the middle of the band which is an extremely common problem that you can read about online. All I was doing at the time was removing them from my head. Despite this known issue, Microsoft would not replace my headphones (the now RMAed warranty was done) and wanted $180 to repair them. While you might enjoy them while you have them, I will never be buying another pair due to clear quality and engineering problems.
No, I would not recommend this to a friendRated 1 out of 5 stars
Speaker blew out immediately after warranty period
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these until the left speaker/driver blew out exactly 1 month after the warranty expired. In the 30+ years of owning headphones, these are the ONLY ones to have ever had a problem with the drivers. Unacceptable.
This review is from Microsoft - Surface Headphones 2 - Wireless Noise Cancelling Over-the-Ear with Cortana - Matte Black
No, I would not recommend this to a friend