The smarter way to listen. Surround yourself with spectacular Omnisonic sound for music, shows, and calls. Stay focused with adjustable noise cancellation and enjoy your favorite playlists, and hear every word in calls. Tune into meetings and listen in comfort all day long.
Turn it up, tune it out
Experience your favorite music and shows like never before with rich, immersive Omnisonic sound. Plus, your music pauses automatically when you take your Headphones off and resumes when you put them back on.
Spectacular sound. Or peace and quiet
Immerse yourself in blissful silence. 13 levels of adjustable Active Noise Cancellation mean you choose how much you tune out. Dial up the silence when surrounding noise is at its loudest.
Or dial up your surrounding sound when you want to be more aware of what's going on around you.
Designed for comfort and control
Whether working or chilling at home, Surface Headphones 2 are designed for all-day listening comfort with soft, lightweight, breathable ear pads.
Your fingertips are your controls
Effortlessly rotate the on-ear dials to adjust the volume or level of noise cancellation. Touch or tap the on-ear sensors to skip a song, pause your music, answer a call, or get assistance.
Make the most of Microsoft 365*
Talk rather than type using voice dictation in Word, catch up on emails with Play My Emails in the Outlook mobile app for iOS, and add real-time captions while presenting in PowerPoint on conference calls (Windows 10 required).*³
All day battery life
Power through your day with up to 18.5 hours of music listening time¹ or up to 15 hours of voice calling on Microsoft Teams.² And, listen to almost an hour of music with just a 5-minute charge.
Pair up with your perfect Surface.*
Connect Surface Headphone 2 to your Windows 10 PC right out of the box with Swift Pair.² Listen throughout your day with up to to 18.5 hours of music listening time1 or up to 15 hours of voice calling on Microsoft Teams.²
The perfect complement to your Surface PC
Complete your Surface experience with Surface Headphones 2 - the perfect way to help fuel your productivity, stay in the flow, and listen in comfort all day.
* Sold separately.
¹ Testing conducted by Microsoft on August 2020 using Surface Headphones 2 with firmware update 126.96.36.199 paired with Surface Laptop 3 and Surface Pro 7. Playlist consisted of 44 songs transmitted using SBC encoding. Volume was set to 46% with maximum noise cancelation.
¹ Bluetooth A2DP profile was used. Testing consisted of full Surface Headphones 2 battery discharge while playing audio until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.
² Pairing functionality requires Windows 10 with the latest updates.
³ Subscription required.
´Testing conducted by Microsoft on August 2020 using production Surface Headphones 2 with firmware update 188.8.131.52 paired with Surface Laptop 3 and Surface Pro 7. Volume was set to 52% with maximum noise cancelation. Bluetooth Hands-Free profile was used.
4 Testing consisted of full Surface Headphones 2 battery discharge with a Microsoft Teams call until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.
Quick start guide
Surface 2 Headphones
USB charging cable
Noise Cancelling (Active)
Surface Headphones 2 - Wireless Noise Cancelling Over-the-Ear with Cortana
Design & Style
I’ve had the opportunity to use Microsoft’s brand new Surface Headphones 2 in the new matte black color for about 2 weeks now. My initial impressions when removing them from the included case that ships inside the retail box was “wow, these have a super clean design, and are some of the nicest headphones I’ve seen in a while.” Typically, over the ear headphones are large and bulky. Not the Surface Headpones 2. The cans are just large enough to fit over the ear, but nothing more. The head band fits snug around my skull and there is the ever so slight bend which extends the cans over the ear. They include the Microsoft logo on each side in a glossy black finish which contrasts nicely to the matte black finish on the rest of the headphones. The cups have a soft leather feel that comfortably sit over the ears which allows you to forget about them when wearing them for lengthy calls.
Pairing this headset could not be simpler. Hold the power button on the right cup for about 5 seconds puts them into pairing mode. If you are pairing to another surface device, you will get a pop-up that asks if you want to connect to the new headset. Clicking “connect” is the final step.
If you are pairing to a non-surface device, the pairing steps are typical. Open Bluetooth setting and put headset into pairing mode, and “connect” when they are discovered on your PC.
For iOS or Android devices, you can either pair via the Bluetooth settings, or, download the Surface companion app (recommended) which will not only guide you through the pairing process with a more simpler “connect” option, but also shows you the battery life and will help keep the Bluetooth connection alive and stable to avoid annoying disconnects.
When paired to multiple devices, these headphones respond to the device that you are actively using, or, that has active audio coming from it. This is great when jumping between Teams chats on the PC and audio calls on the cell phone.
The functionality on these headphones are as simple as their design style. There are dials on the left and right cup. The right dial turns the volume up or down and the left dial increases or decreases the noise cancellation. The noise cancellation feature works exceptional and I found the ease of increasing or decreasing depending on my outside noise easy. When in a quiet space, I would turn this feature off completely to avoid the static sound the noise cancellation makes. There is no audible indication as to which level of noise cancellation you are on but there is a final beep when you’ve reached maximum noise cancellation, or it has been turned off.
The audio quality is very good on these headphones. I found the audio to be a bit “softer” than more audiophile-centric headsets, though I found it to be pleasant with nice boomy bass levels but a more subdued treble. This helped sound to not be as “sharp” which could harm your ears.
Every time you power on the headphones, a digital voice tells you which device it is actively paired to. It also detects when you remove them and puts them in a power save sleep mode that is awoken by placing them back on your head. It also will tell you the estimated battery life that is left.
I found I could get about 12-13 hour of use before having to charge them. I was able to make a whole work day between video and audio calls last a solid 9 hour work day and still had plenty of juice in the evening for listening to music or playing a game
The built in microphone was able to easily pickup my voice, but given it is an internal mic and I could not direct it closer to my mouth, it did end up picking up keyboard presses or other noises in the room. Overall for my work space, this was not an issue for people on the other end of the call.
These headphones also have a 3.5mm audio jack for use in machines that do not have Bluetooth. I found the audio to actually be better via Bluetooth and a bit muffled on the hard-wired side. I would have assumed the opposite, but found the Bluetooth quality to be excellent and free of any distortion.
Overall, I absolutely LOVE the simplicity of these headphones both aesthetically and functionally. They pair excellently to other Surface devices and work very well with non-Microsoft tech as well. These are exceptional everyday headphones with above average audio. These should be on anyone’s must have list who owns other Microsoft Surface products and should be a heavy contender for those who don’t. I applaud Microsoft’s attention to detail and making a product that “just works” without any need to constantly troubleshoot a poor Bluetooth connection or constantly need to charge. Well done Microsoft! You have a raving fan on the Surface Headphones 2.
“Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.”
After spending a little more than a week with these remarkable headphones, I am quite pleased with them, and I recommend them highly. I offer the following observations:
On the plus side:
- Lightweight, sleek design, beautifully constructed
- Wonderfully comfortable ear pads
- Long battery life (I get more than the stated 14 hours per charge)
- Excellent sound reproduction: can get louder than I can tolerate!
- Love, love the simplicity of operation: twist the right side for volume, twist the left for adjusting noise cancellation; tap once to pause/restart, twice to answer the phone. Easy!
- Pairs with up to 3 devices; I had no trouble with the pairing process with PC, Chromebook, or android phone; easily switches from one to the other
- I use these for Zoom meetings, and with the noise cancellation in the “middle” setting, I can hear myself speak almost as if I did not have headphones on, and I have been told that the quality of my speech though the headphone mic is far better than the computer mic.
- Noise cancellation is not perfect; I find the “enhance environmental sound” setting very distracting, although I could imagine that this would be helpful if wearing the headphones while walking or running in public
- Although very light and built with a good deal of padding on the headband, the top of my head does get irritated after a few hours of constant use; I have to adjust the headband a bit forward or backward on my scalp to relieve this
- When connected to my Chromebook, if I answer a phone call, I lose the connection to the computer when I finish the call, and must manually reconnect
Given the features, design, and quality of construction, along with the price being as it is, these headphones represent a good value
Again, I can recommend the Surface Headphones 2 to anyone who would like to have a versatile headset for casual listening and conferencing.
Disclosure: These headphones were provided to me through the Best Buy Tech Insiders Network, so I did not purchase them myself. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
The fun starts with the packaging! While the packaging is almost over the top, the experience of opening this product is a delight! I have never seen shrink wrap done so perfectly including the seams! The box is simple, clean and welcomes you to open me! Inside is the custom carry case containing the headphones, power and headphone cords neatly attached with stretch bands to a handy instructional card which is useful! It’s nice to have short concise instructions available when you forget how do I do this? The headphones themselves are sleek, light, and look expensive. The headphones further have the expensive feel all the way down to the damped, heavy feel of the left and right turn dials. Nice touch!
The headphones when turned on tell you how many hours of charge you can expect, and they pair quickly and easily to my IOS XR device. Out of the box they are in “flat” mode which sounds good, however most will want to download the Surface Audio App. Having already paired my headphones to my IOS device, I had some trouble getting the app to work the first time. The App wants to walk you through the paring process. I basically unpaired, and then used the app to re-pair. Everything worked fine at that point. On future power ups, the headphones would pair outside of the app, and when the app is opened, it will then reconnect to the headphones and continue to work as needed. It just seemed to be glitch on the first use.
I like the information in the app as it will show you the level of noise cancellation, battery charge left in hours, and relative listening volume. The equalizer has 5 presets with the ability to make your own settings and save yours. The equalizer also has 5 “sliders” to adjust the sound to your preference. I of course made my own, saved it, and use it often. It seems the headphones remember the last used equalizer settings.
I would say the sound is rich and mellow. The highs are crisp and the sound is easy to listen to. It’s not “tiring” as some headphones can be. The bass is there, not too heavy and can be increased through the app. Volume is most adequate and can go well above what is comfortable for me. I detected no distortion at high levels. While listening, you can easily adjust the noise cancellation to create that “perfect escape chamber” void of outside noise and distractions creating your perfect listening environment. However if someone needs to intrude and want to talk to you, just turn that left dial and let their voice come into your space. It all works well!
The headphones are light and very comfortable. When worn for a period of time you actually forget they are there. Tap an ear piece to pause, tap again to resume. I really like the feature when you remove the headphones and lay them down, the music automatically pauses! Pick them up and put them on, the music restarts. Sweet!
People I have talked to using the Surface Headphones say they can hear me very well! Call quality is excellent for me using the headphones.
I used the included headphone cable listening to music off my PC. The Blue Tooth is disconnected and the sound is via the cable. Sound is as good or better using the cable and this is a nice feature when using older non Blue Tooth devices!
Charging is quick and easy with the include USB-C cable to recharge.
Blue Tooth range is excellent. I can easily get 40 feet coverage, and outdoors up to 60 feet between devices before the sound starts to cut out.
I would highly recommend these headphones to any friend or family member. I find them very comfortable, easy to listen too, great sound, and feature rich with the noise cancellation.
As a member of the Tech Insider Network, Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
The Surface Headphones 2 arrived in a beautiful packaging that is also recyclable.
As you open the package what you first see is that they come with a carrying case. Big plus in my book since I always end up purchasing a case for travelling.
I opted for the matte black ones since the light gray color did not appeal to me.
They appear to be made of a combination of metal and plastic.
The earcups rotate ~180 degrees and from the outside seem round. When you look at the inside you can see that the ear holes are oval and accommodate my largish ears comfortably. The foam used feels comfortable and once you have adjusted the headband, they feel snug but not tight.
The headphones come with a carrying case, USB C charging cord and an auxiliary 3.5mm headset cord if you must plug them into a device.
The right side has a power/pairing button, a mute microphone button, an USB C port for charging or updating the firmware and finally an auxiliary input 3.5mm jack. The right side is entirely devoid of buttons.
Microsoft offers free PC, Mac, Android and iOS apps for more control. I downloaded the iOS and PC versions and paired them with my Surface Book 3 and iPhone easily. The app also features video tutorials on how to use them and adjustments for equalizer.
Once the battery was fully charged, I decided to use 3 different criteria to base my review: Music, phone calls and videoconferencing.
I usually listen to Rock, Jazz and Classical music. For the purpose of this review I also added EDM (electronic dance music) and Pop. Initially The sound seemed accurate for the songs I was listening to but there was something missing. But then I opened the equalizer setting of the headphone in the app and discovered that there are 5 presets: Flat, Classical, Jazz, Pop and Rock. In playing with them I was able to adjust the music to my liking (and ear) and was able to save my own presets and name them myself. The quality of sound was much improved, and I listened for about 4 hours with the noise cancellation at the highest setting.
Phone calls were next. I called some people that said that my voice sounded clear and I could hear them clearly as well. At this point I had to turn down the noise cancellation because I was apparently speaking very loudly and at one point my son suddenly appeared next to me after he said he had been talking to me for a bit before realizing I couldn’t hear him. I guess I would recommend that people use a lower noise cancellation if using the headphones while driving so that they can hear sounds around them.
Who hasn’t been using videoconferencing apps to conduct meetings and calls around the world lately? Although the headset is not discrete, it performed exactly as I expected based on the other areas I have already covered. My voice and others came across clearly as well as sounds in the background. One cool thing is that I found I could answer my phone while in a videoconference since the headphones can pair with multiple devices and through magic (or technology) the headphones were smart enough to switch to the call and then back to the video call. Kudos for that.
Now for the cool tricks: both sides can be tapped to play, pause, next song, back to the first song as well as answer and end calls. But these are the first headphones I have used that you use the right earpiece to control volume by using your finger along the edge forward (clockwise) to turn up the volume and backwards (counterclockwise) to lower the volume. You use the same method on the left earpiece to raise or lower the noise reduction level. Very cool and clever in my opinion.
And finally, a couple of things that would make these headphones perfect.
The top of the headband could use more padding. This was the only uncomfortable thing I experienced during extended use. I know it might not be an issue for some people, but the top of my head would become sore in the spot the headphones rest after about a half hour. If the headband’s padding were the same as the earpieces, it would be fantastic.
Battery life was adequate but other brands have longer battery life. This is not an issue if you plan on using them sporadically and charge them every other day but if you are travelling and using them to listen to music and watch videos/movies and make calls or video calls then you can use the USB C charging cable with an electrical outlet, car charger or external battery pack to extend your battery life.
I found I started using headphones more after receiving this set and relying less on earbuds that do not fit well and can pop off when you least expect them.
In short, they look good, perform well and are priced reasonably for the features you get. I would've given a 4.5 star rating but only full stars can be used.
Not perfect but pretty close…
Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
Disclosure: I received this headset since I am part of the Best Buy Tech Insider program. Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
So, using these headphones for a couple days now, I am quite impressed. The ear pads and headband are very comfortable for my head. No "squeeze" feeling like some others I have used. Controls are super easy and intuitive as well. Each has a large dial for primary adjustments (left for noice cancellation or pass-thru/enhancement and right for volume). You can also then use the easily learned "taps" on the cans for play, pause, skips, etc.
Audio was ok out of the box, but there is an iPhone app called Surface Audio that has additional customizations and an equalizer setting that I've been playing around with the past couple days. I recommend a shallow "W" pattern. NOW my music all sounds fantastic!
I tested some voice calls and memos as well. THIS is where these headphones really shine. Perfectly clear to the recipient and sounds great too. Also very easy to pair and switch between my iPhone, iPad, and Windows 10 laptop in which I use Microsoft Teams for work.
Lastly, battery life is excellent as well so far and easily charged with any USB-C cable. Nice carry case and easy instruction card too. Definitely recommend!!!
Good day everyone! I have recently obtained my Surface Headphones 2 and here is my review for them. Before I begin my review I am including this disclaimer "Reviewers in this invitation only program are provided products for the purpose of writing honest and unbiased reviews". Now that this is out of the way let us get on to the review.
I am constantly on the search for a great pair of headphones. I am not one who is in search of the most expensive pair but my requirements are that they be reasonably priced and offer a value that other pairs may not provide.
Upon opening the box you'll find a neat little zippered case which is a storage case for your headphones and will protect them when not in use. The case is black and simple and yet refined with the Microsoft logo which is nice and clean and simple. Open up the case and you will find everything that is needed which consists of the following; Headphones, USB C cable for charging and a 3.5MM headphone cable. A neat instruction card is included.
I love the aesthetics of the box that the headphones come in and the zippered headphone case. It may be overlooked by some but not by me It is a plus and I applaud Microsoft for putting in a little extra effort for their customers.
Pairing these headphones were a breeze I opted to use them with an Android device and I downloaded the official application "Surface Audio" and I effortlessly paired and setup my headphones in less than ten seconds. My headphones came fully charged out of the box and it will speak to you telling you that it is powered on and the battery status. It really doesn't get any easier and convenient than this.
:::Pros & Cons:::
- Easy pairing process
- Twist controls (left & right ear cups)
- Touch controls as well
- Active noise cancelling
- Good battery life
- Super comfortable
- Fast charging
- USB C
I do not have any cons but a mere suggestion for Microsoft, I hope that in the next iteration that battery life is improved. I would personally prefer a little more than 20 hours but that is just me nitpicking.
I have always wanted a pair of Surface headphones because of how innovative they are. As far as I know there is nothing like it on the market. Microsoft has a unique feature for volume and anc control by twisting the left or right ear cup to adjust the volume to what you find to be comfortable. This is the feature that really sets it apart from the competing brands.
Sound is good to me and is subjective so I won't really touch on that because what sounds good to me may not sound good to you. But the good thing is you can always tweak your sound settings through the surface audio app if you opt to download it or it can be done with whatever music application you use. The noise cancelling is good and you can change it according to your liking and do not even have to take them off to hear your surroundings or others around you.
These SH2 are super comfortable and sleek and lightweight. I have been using them so much and not once have I felt any pressure on my head nor did I experience and ear fatigue.
Battery life has been good I have managed to get about 3 days of battery with mixed usage between my desktop and phone. With ANC off with ANC on though I was seeing roughly what is advertised.
Overall the SH2 are a great value when compared to what is currently on the market and for $100 less than what others are asking for you get good battery life, ANC, Comfort, touch & twist controls and a sweet protective case with accessories. I have plenty of Headphones but these are now my favorite . If you are shopping for a pair of headphones then don't pass on these try them out for yourself.
Great daily use headphones with intuitive controls
I received the new Surface Headphones 2 as part of the Microsoft Device Trial Program and have been using them for almost a week now. After charging them with the included USB-C cable, the setup was super easy. Pairing them with my Android smartphone and my Windows 10 laptop went very smoothly. The bluetooth range is great, walking around the house, even on a different floor away from the phone or laptop the connection remained stable.
They are comfortable and soft around the ears, not too tight. The headband could use a little more padding or a softer cushion, but it's still OK to wear for hours. From the moment you turn them on, a voice tells you how many hours of battery life is left which is a very useful feature. I've used them on and off for several hours and had them on stand-by for a few days and still have 15-hours left out of the 20-hours when fully charged. The carrying case is larger than other competing brands, but flatter, because they don't fold, the ear cups just turn flat both facing up side by side. See attached picture comparing the cases with competing headphones from Sony and Samsung/AKG which I also own. In my opinion the Sony's are slightly more plush/comfortable and the AKGs offer slightly more dynanic bass and highs for hip-hop/pop music, but I still prefer the Surface Headphones 2 for daily mixed use between my work laptop and phone with their excellent multi-device bluetooth paring.
Sound quality is great for conversations, and very good for music, not as much deep bass as other more expensive competitors. The Surface Audio app is surprisingly well developed with lots of useful features. It has an Equalizer with presets for Flat, Classical, Jazz, Pop and Rock. Fully customizable sliders for Low, Mid Low, Mid, Mid High and High sound frequencies. You can create and save your own custom profile. Under Device Info, you can also see the numeric volume level, the Battery life in hours and the Noise Cancellation mode. There are basically 4 levels which also get spoken to you when there is no music playing: None - Ambient sound amplified; Low - Pass-thru Sound; Medium - Pass-thru Sound; High - Maximum Noise Cancellation. If you take them off and put them down on the desk while you're listening to music, they automagically pause the track and resume playing once you put them back on, so you won't miss a beat.
I left the best for last - my favorite feature is the terrific controls on the ear cups - the best of all worlds. Microsoft incorporated the most intuitive controls among their competion. Both ear cups have the popular touch areas for tap once, twice, three times to play/pause music, next track/answer/end call, previous track and touch and hold to activate digital assistant or decline a call. Additionally they have smooth manual turning dials that control volume on the right side and noise cancellation on the left side. Last but not least, aside from the power button, there is a mute button on the right side that comes in handy during conference calls. All in all, these have become my go-to headphones for daily mixed-use for work and play.
Disclaimer - Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews.
I personally really like those and all the features it has, and it’s also comfortable. The only think is that they build quality is not that good, the top cushion came off but I still managed to still use the headphones, I also tried to put it back in place but it didn’t do anything. but overall it’s great.
The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, size, comfort and noise isolation. Editors are less positive about bass quality and treble quality and have mixed opinions about portability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 89/100 = Very good quality.
The Surface Headphones 2 may not be a major upgrade over the original, but they offer some small but notable improvements and cost less.The Surface Headphones 2 may not be a major upgrade over the original, but they offer some small but notable improvements and cost less.
Microsoft Surface Headphones 2 review: Now a competitorMicrosoft's first-gen Surface Headphones were surprisingly good but also way overpriced. The Surface Headphones 2's lower price takes them from good to great.
rtings.comRating, 3.5 out of 53.5Jake Thauvette on June 19, 2020
Microsoft Surface Headphones 2 Wireless ReviewThe Microsoft Surface Headphones 2 Wireless are the next generation of the Microsoft Surface Wireless Headphones. They look and perform almost identically to the
A:AnswerThe Xbox Series X will not be supporting Bluetooth but these headphones do come with a 3.5mm cable w/mic that will allow you to wire in and use the headset with the Series X and with the current Xbox One. Please be sure to plug the mic end of the cable to the headset and the other end that does NOT have the mic into your controller for it to work with audio+chat.
A:AnswerSurface Headphones 2 now comes in two different colors: Light Gray and new Matte Black and has add support for aptX codec, which helps reduce latency and overall sound quality. Additionally, Surface Headphones 2 now offers up to 20 hours of battery life and a 5-minute charge gives you almost an hour of music. The Earcups now also rotate a full 180 degrees, making it easier to find the most comfortable fit while wearing them or while simply resting them around your neck.